Dear Cosmos57,
We have some challenges on the "old" 340's you are referring to. The challenges of this aircraft are well noted by our service directors.
Unfortunately we don't know which specific aircraft will be on certain routes in January. And there can always be last minute changes on the aircrafts due to different situations.
Unfortunately we cannot promise you that this aircraft will not operate on this route, but I can assure you we do everything we can to ensure the comfort of our customers. These aircrafts have gone through a major maintenance and repair process. We hope that the travelling experience of our customers has improved due to these changes.
Best Regards,
FinnairPlusrep
Originally Posted by
cosmos57
From what I can glean it is the ex AF A340 that has the regular problem with faulty IFE and particularly the HEL- SIN route. Is that correct or is it among all the A340s?
Does anyone know if Finnair have fixed the problem or is it just hit and miss?
Is it such a difficult thing to fix permanently? It is a recurrent complaint in various fora.