Originally Posted by kokinos

What's happening with the MGMT at this hotel lately?
Luis left (No clue if he moved to another Fairmont) and since my SO started working out of Edmonton this year I managed to get a corp deal with him for about 25 nights a year with a ceiling rate for her.
She needs to book about 10 rooms nights and has talked to 3 different ppl at the hotel to secure these bookings and been promised 3 calls back but nothing yet now for two weeks!
She is fed up dealing with this even though her last 2 stays were very enjoyable. Luckly I'm a Fairmont fan and told her to try one more time tmrw but I guess the Mac must be fully booked since it takes at least 4 calls for a frequent guest to make a rez