Hit and miss

Four night stay and then one night stay a few days later.

Sort of hit or miss with this hotel.  Some staff understand English well and some pretend and give bad information.  

Service was good in person but lacking in some areas such as pool side, room service requests, housekeeping.

Mosquitos not as bad as the previous review but I did get bit in the room a couple times.

First check-in I tried to go to the EL but they insisted on getting my passport at the front desk first.  Second check-in I was welcomed back as a loyal Silver member.  Seemed he had his minerals confused.  Half way through the check-in he stopped the process so he could welcome the airline crew checking in.  This was the assistant manager.

First room was 458 on the executive floor with hill view and small balcony.  Room is okay and has a musky odor.  Don't choose this room as there is some ducting on the exterior building that gives off an intermittent noise like a bus idling.  Bed is medium firm and comfortable.  Wifi signal was poor maybe being at the end of the hall.  Some TV channels would randomly stop working.

Second room was 303 and had a large terrace and view of the hill and palace.  about the same size as 458 but view from bathroo

Again, hit or miss.  I tried to find out wher the ferry left for Mingun and they tried to have me book their taxi to go there.  I just wanted to know where the jetty was and after 45 minutes of trying to explain I only need the location and I'll take grab.  They gave me the wrong information and I missed the once a day ferry (end of 26th st).  I also wanted to go to Monywa and they had a hard time finding answers and wanted me to take their taxi at $100 where the minivan was $6 and Grab showed a fare of $28

Nobody ever came poolside to ask about drinks or food and had to go in the hotel and ask.  Once served they never came back to ask if anything else was needed or clear plates.  

Breakfast was pretty decent but tour groups stay here and after 9 it is more reasonable.  Service was good.

Had the Aussie burger and the chicken cajun pizza.   Pizza pretty good.  The meat in the burger was just terrible.  Dry and loaded with some kind of filler.

EL - nothing during the day except nuts and cookies with soft drinks.  Cocktail hour 530-730 with bottles stashed behind the reception desk.  No self pour. Four types liquor.  They use a jigger that I think is 1/2 an ounce so a double is an ounce so I would order two doubles.  Never did get them to pour without measuring.  Very small with 5 or 6 tables I think but never was more than half full.  The food was always something brown with the ever present cajun potatoes and the veggies cooked just to the point of almost being mush.

Good location and easy to use Grab to get anywhere.

Unless I need points or stays I think I might choose another location.  They need to improve service and reliability of information.

Price was okay at $95/nt first stay and $85 the second.  SEA