Another amazing (terrace suite) stay with truly outstanding service

100   Recommended
One Bedroom Deluxe Suite
August 14, 2019 by EXPERT

 Map | 3 Reviews | 33% Recommended
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SLS Hotel at Beverly Hills
 Map | 3 Reviews | 33% Recommended

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One Bedroom Deluxe Suite

Liked:
Location
Service
Food
Amenities
Room
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One Bedroom Deluxe Suite

My husband and I stayed at the SLS Beverly Hills again with our dog in mid July. This really has become our favorite and go-to hotel in LA. And this stay continued the longstanding trend of treating us so darn well.

 

Check In

Even a few weeks before arrival, we had been upgraded to a one bedroom deluxe suite. Ambassador status matters, I continue to say, as does the fact that I'm obviously a frequent repeat guest. 

I arrived separately from my husband, and several at the front desk recognized me. The front office assistant manager actually came out and walked me to the suite.

Room

The One Bedroom Deluxe Suite may be my new favorite at the hotel because of its private garden terrace in the central courtyard of the hotel. It really was sublime. And the courtyard facing location made it VERY quiet, though you could hear the pool deck music when hanging out in the courtyard terrace. 

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They had a lovely set up for our dog...since they also have a 40 lb weight limit. Of course, our boy is 115 lbs and had been given special permission a few years ago and ever since--but he dwarved the cute doggie bed!

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The air con was fantastic for me throughout the entire suite and was able to cool to well below 65 F, but my husband started to be too cold. So we held the bedroom to 65 F for me and the living room to 68 F for him. And he had that fabulous outdoor terrace to enjoy.

Service

Service was fabulous yet again.

I was surprised to learn that we were able to bring our dog with us to the pool deck. We had great drinks and snacks there with fantastic service at the bar...with Macallan hanging out at our feet. 

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Pool service was amazing. 

I had breakfast in the restaurant only once...and they let Macallan join me on the sofa. Breakfast was delicious, though service was a bit on the slower side.

They also brought us extra treats for Macallan...and a huge fruit bowl and champagne for us as usual.

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For such a high energy and chic place, the service here truly is beyond measure. 

Dining

We had most meals away from the hotel on this trip--dining at the newly 2* Providence and 1* Osteria Mozza for dinners and 1* AOC for brunch. But my one breakfast at the hotel resturant was fantastic.

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Overall

This hotel continues to really impress us. The service has been as good for us here as it ever was at the Peninsula Beverly Hills--but this is still cheaper. The fact that they let us bring our big dog is special, and the fact that he also can hang with us at the pool deck was even more so.

They really treat us like family here, and we love it. The staff is special. The service is phenomonal. The hard product is excellent. And the location is great. 

I'll be back again in October for work, back in November for Thanksgiving, and back again in December with friends for a culinary weekend in LA.

Thanks again, SLS!

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