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-   -   Virgin Atlantic booking computers down! (https://www.flyertalk.com/forum/virgin-atlantic-airways-flying-club/1955322-virgin-atlantic-booking-computers-down.html)

RichardInSF Feb 8, 2019 6:02 pm
Virgin Atlantic booking computers down!
 
Couldn't log in so called and the Flying Club person who answered said they are having a massive failure and she hadn't been able to log in for the last hour.

Curiously, I also just couldn't log in to the Marriott or Starwood sites either so this might be a web server failure.

mherdeg Feb 8, 2019 6:35 pm
A few hours ago I was unable to use the VS web site to make an award booking -- the web site failed to render and threw a JS error on the "review itinerary" page, first on the US site, then also on the GB locale site (which worked for a while).

I phoned in and reservations was able to complete the award booking I wanted, though they said they had just gotten a memo saying there was a Flying Club related outage.

catlike Feb 9, 2019 5:18 am
Flyingclub website and VS mobile app are unable to log me in as well.

Was checking in here to confirm it wasn’t just me!

Theirin Feb 9, 2019 6:05 am
I was becoming a little concerned in case it was an account security issue. Hopefully this is just a brief inconvenience.

Hawes7701 Feb 9, 2019 6:09 am
Same here.

catlike Feb 9, 2019 2:54 pm
I am able to login now

RichardInSF Feb 9, 2019 5:53 pm
Originally Posted by catlike (Post 30758727)
I am able to login now
I still can't but you're in the UK and I am in the USA so that might explain the difference. Just called and the agent said they are still down and they don't have a resolution time yet.

Hawes7701 Feb 10, 2019 2:39 am
Originally Posted by RichardInSF (Post 30759256)
I still can't but you're in the UK and I am in the USA so that might explain the difference. Just called and the agent said they are still down and they don't have a resolution time yet.
i too am UK based and can login as of this morning. Fingers crossed it will work your side of the pond when the country wakes up!!

RichardInSF Feb 10, 2019 7:27 am
Originally Posted by Hawes7701 (Post 30760116)


i too am UK based and can login as of this morning. Fingers crossed it will work your side of the pond when the country wakes up!!
Yes, I just succeeded, hurrah!


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