Virgin Atlantic booking computers down!
Feb 8, 2019, 6:02 pm
#1
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
Virgin Atlantic booking computers down!
Couldn't log in so called and the Flying Club person who answered said they are having a massive failure and she hadn't been able to log in for the last hour.
Curiously, I also just couldn't log in to the Marriott or Starwood sites either so this might be a web server failure.
Curiously, I also just couldn't log in to the Marriott or Starwood sites either so this might be a web server failure.
Feb 8, 2019, 6:35 pm
#2
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
A few hours ago I was unable to use the VS web site to make an award booking -- the web site failed to render and threw a JS error on the "review itinerary" page, first on the US site, then also on the GB locale site (which worked for a while).
I phoned in and reservations was able to complete the award booking I wanted, though they said they had just gotten a memo saying there was a Flying Club related outage.
I phoned in and reservations was able to complete the award booking I wanted, though they said they had just gotten a memo saying there was a Flying Club related outage.
Feb 9, 2019, 5:53 pm
#7
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
Feb 10, 2019, 2:39 am
#8
Join Date: Nov 2014
Posts: 508
i too am UK based and can login as of this morning. Fingers crossed it will work your side of the pond when the country wakes up!!
Feb 10, 2019, 7:27 am
#9
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854