Virgin Atlantic booking computers down!

Old Feb 8, 19, 6:02 pm
  #1  
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Virgin Atlantic booking computers down!

Couldn't log in so called and the Flying Club person who answered said they are having a massive failure and she hadn't been able to log in for the last hour.

Curiously, I also just couldn't log in to the Marriott or Starwood sites either so this might be a web server failure.
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Old Feb 8, 19, 6:35 pm
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A few hours ago I was unable to use the VS web site to make an award booking -- the web site failed to render and threw a JS error on the "review itinerary" page, first on the US site, then also on the GB locale site (which worked for a while).

I phoned in and reservations was able to complete the award booking I wanted, though they said they had just gotten a memo saying there was a Flying Club related outage.
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Old Feb 9, 19, 5:18 am
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Flyingclub website and VS mobile app are unable to log me in as well.

Was checking in here to confirm it wasn’t just me!
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catlike is offline  
Old Feb 9, 19, 6:05 am
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I was becoming a little concerned in case it was an account security issue. Hopefully this is just a brief inconvenience.
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Old Feb 9, 19, 6:09 am
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Same here.
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Old Feb 9, 19, 2:54 pm
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I am able to login now
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Old Feb 9, 19, 5:53 pm
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Originally Posted by catlike View Post
I am able to login now
I still can't but you're in the UK and I am in the USA so that might explain the difference. Just called and the agent said they are still down and they don't have a resolution time yet.
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Old Feb 10, 19, 2:39 am
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Originally Posted by RichardInSF View Post
I still can't but you're in the UK and I am in the USA so that might explain the difference. Just called and the agent said they are still down and they don't have a resolution time yet.
i too am UK based and can login as of this morning. Fingers crossed it will work your side of the pond when the country wakes up!!
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Old Feb 10, 19, 7:27 am
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Originally Posted by Hawes7701 View Post


i too am UK based and can login as of this morning. Fingers crossed it will work your side of the pond when the country wakes up!!
Yes, I just succeeded, hurrah!
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