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-   -   Award booking cancellation policy (https://www.flyertalk.com/forum/virgin-atlantic-airways-flying-club/1862459-award-booking-cancellation-policy.html)

floridagal23 Aug 22, 2017 5:15 am

Award booking cancellation policy
 
Can anyone point me to the current policy? I can't find it under terms and conditions. Many thanks!

SlimpyJones Aug 22, 2017 5:38 am

Right here:

https://www.virginatlantic.com/gb/en...ing-miles.html

Scroll down to 4.2 :)

floridagal23 Aug 22, 2017 5:45 am


Originally Posted by SlimpyJones (Post 28720452)

Thank you! 24 hours it is.

AMDB7 Nov 29, 2020 2:05 pm

Just to confirm with the more knowledgeable members of this forum, before I make a hasty points booking for a round trip to HK in U/C (taking advantage of the 50% off black friday sale); Nothing's changed with regards to cancellations etc? Is it still just a £30 cancellation charge, and all other fees, charges and points are refunded?

Thanks in advance :tu:

RAPC Nov 30, 2020 12:46 am

Correct, £30 cancellation per passenger, per ticket. Everything else refunded.

FlyingWelshie Jan 7, 2021 2:21 pm

Is it easy enough to cancel a points/reward ticket.... can it be done online?

36902BRF Jan 9, 2021 11:04 am


Originally Posted by FlyingWelshie (Post 32948439)
Is it easy enough to cancel a points/reward ticket.... can it be done online?

As of late last year no. You had to use WhatApp, Text or phone in. Also for what it is worth I have been getting full refunds even when I cancel proactively.


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