Award booking cancellation policy

Old Aug 22, 17, 5:15 am
  #1  
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Award booking cancellation policy

Can anyone point me to the current policy? I can't find it under terms and conditions. Many thanks!
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Old Aug 22, 17, 5:38 am
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Right here:

https://www.virginatlantic.com/gb/en...ing-miles.html

Scroll down to 4.2
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Old Aug 22, 17, 5:45 am
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Originally Posted by SlimpyJones View Post
Thank you! 24 hours it is.
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Old Nov 29, 20, 2:05 pm
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Just to confirm with the more knowledgeable members of this forum, before I make a hasty points booking for a round trip to HK in U/C (taking advantage of the 50% off black friday sale); Nothing's changed with regards to cancellations etc? Is it still just a 30 cancellation charge, and all other fees, charges and points are refunded?

Thanks in advance
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Old Nov 30, 20, 12:46 am
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Correct, 30 cancellation per passenger, per ticket. Everything else refunded.
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Old Jan 7, 21, 2:21 pm
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Is it easy enough to cancel a points/reward ticket.... can it be done online?
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Old Jan 9, 21, 11:04 am
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Originally Posted by FlyingWelshie View Post
Is it easy enough to cancel a points/reward ticket.... can it be done online?
As of late last year no. You had to use WhatApp, Text or phone in. Also for what it is worth I have been getting full refunds even when I cancel proactively.
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