Payment differance refund?
Feb 11, 2009 | 7:33 pm
#1
Original Poster
Join Date: Feb 2006
Location: Seattle
Programs: Alaska Airlines
Posts: 1,037
Payment differance refund?
I booked a ticket and it was about $180 and now it is about $120. Is it possible to get a refund on the diff? I booked the $180 ticket a couple weeks ago.
Feb 12, 2009 | 11:03 am
#3
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,104
Just for completeness sake, I'll add there are circumstances where you can get a credit good for a year, and even some cases where you can get a refund.
If you booked in F class, you can always cancel your flight without penalty and get a credit. If you booked in coach or MCS class, you can change your flight by paying a $75 penalty, which can result in a credit if the new fare is more than $75 lower (which it isn't in this case).
Also, VX has a refundable fare you can purchase in coach. If you use this, you can get a full refund when you cancel or change. There is also a government fare, which is always refundable and changeable without penalty.
If you booked in F class, you can always cancel your flight without penalty and get a credit. If you booked in coach or MCS class, you can change your flight by paying a $75 penalty, which can result in a credit if the new fare is more than $75 lower (which it isn't in this case).
Also, VX has a refundable fare you can purchase in coach. If you use this, you can get a full refund when you cancel or change. There is also a government fare, which is always refundable and changeable without penalty.
Feb 12, 2009 | 1:23 pm
#4
Join Date: Jan 2008
Location: MEL
Programs: QF PS, NZ Silver
Posts: 147
Just for completeness sake, I'll add there are circumstances where you can get a credit good for a year, and even some cases where you can get a refund.
If you booked in F class, you can always cancel your flight without penalty and get a credit. If you booked in coach or MCS class, you can change your flight by paying a $75 penalty, which can result in a credit if the new fare is more than $75 lower (which it isn't in this case).
Also, VX has a refundable fare you can purchase in coach. If you use this, you can get a full refund when you cancel or change. There is also a government fare, which is always refundable and changeable without penalty.
If you booked in F class, you can always cancel your flight without penalty and get a credit. If you booked in coach or MCS class, you can change your flight by paying a $75 penalty, which can result in a credit if the new fare is more than $75 lower (which it isn't in this case).
Also, VX has a refundable fare you can purchase in coach. If you use this, you can get a full refund when you cancel or change. There is also a government fare, which is always refundable and changeable without penalty.
Feb 12, 2009 | 2:11 pm
#6
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,104
True, for his case. But for the sake of people finding this thread via search, I think it is important to note that if the difference is $75+ or you have booked refundable coach or F/MCS, you can get the difference or some of the difference back.
Feb 13, 2009 | 9:51 am
#7
Join Date: Nov 2008
Location: NYC
Programs: UA MP, Bonvoy
Posts: 9
Yeah, I would call VX and see if you can't rebook the same flight, but with the fare difference. They'll still take the $75 change fee from you, but at least you'll have a little bit of credit for later use.
Feb 13, 2009 | 9:52 am
#8
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,104
Feb 14, 2009 | 4:44 pm
#9
Join Date: Nov 2008
Location: NYC
Programs: UA MP, Bonvoy
Posts: 9
http://virginamerica.custhelp.com/cg...i=&p_topview=1
Or am I missing something here?
Originally Posted by Virgin America
changes will result in a $75 fee per guest plus any applicable fare difference
Mar 28, 2009 | 2:05 am
#11
Join Date: Aug 2001
Location: San Francisco Bay Area
Programs: AS MVP, Elevate, AAdvantage, Mileage Plus
Posts: 1,992
Yes, the no refund policy is annoying, considering the deflationary spiral air fares seem to be in these days. I purchased a VX "sale fare" at $59 using Elevate points only to find the fare had dropped to $44 two days prior to departure. Of course, I don't get any of the Elevate points back in spite of the drop. It used to be you paid for the nose for any kind of last-minute ticket...now sometimes they are the cheapest. On WN, I could have easily repriced the fare online and applied the credit to a subsequent trip.