Missing points from Elevate account.
 

So between yesterday and this morning, 5971 points are missing from my account. These were from credit card activity for March.

Anyone else?

Yes, I mentioned this in the CC thread.

Unannounced promo for March--charge $5000 to your Virgin Visa and have 5000 points deducted from your account. :)

Makes me feel better about never getting my March points (or companion ticket)!

I sent in a ticket to customer service and still no word.

Has anyone managed to get and keep their points yet? This is now officially beyond ridiculous.

Nope
 

My wife originally got her points even when I didn't, but I checked her account last night and now her CC points from March are gone! How can they screw up this badly and take so long to fix?!

My April statement closes this week so will see if all the points post together. It has been 4 weeks now with no word as to when or even if it will be resolved.

I'm in the same boat. I'll be raising polite hell if the points aren't there...

...though on the bright side I've been dumping my spend to a VS card instead of a VX card, and I have a Chase card inbound (an ex-AGR card that I converted from Freedom to Sapphire...it's my oldest CC and there wasn't a chance in hell of me using "old Freedom" enough to justify it).

My points posted again this morning. All 7k+ points.

Mine posted as well. Now we will see if the April points post over the weekend or if that will also involve a one month wait.

I just received my April points, but still no March points...

Edit: Maybe it's March and April combined?

Edit Edit: I think they did combine March and April. Looks like I'm good.

My 26k+ March points posted today. My April statement closes tomorrow, so we'll see when those come in.

26k points? Good lord, did you buy a car with the CC or just MS it to death?

(To be fair, depending on what I can extract from it I might be returning some spending to the card...IF AND ONLY IF I manage to seriously run my balance down before the merger. Unless there's some assurance of continued access to VS in the new company via AS, I suspect I'm going to have almost no use for AS points given how spotty "actual" availability ends up being in a lot of cases)

We put a lot of our upcoming wedding expenses on the Virgin CC. Got lots of points now for a honeymoon. ^

At this point, if you have the Starwood AmEx, it makes no sense to put any non-VX spend on the VX card -- since the Starwood transfers 1:1 plus you get a 25% bonus with each 20k transfer (i.e., $20k spent on Starwood = 25k elevate points).