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-   -   Current US passport wait? (Merged Threads) (https://www.flyertalk.com/forum/usa/1752928-current-us-passport-wait-merged-threads.html)

JaDeGirL01 Jul 27, 2021 8:02 am

That is frustrating. I hope it resolves soon. They seem to be processing a bit quicker these days. Keep us posted. Good luck!

JadedFan Jul 27, 2021 9:27 am


Originally Posted by JaDeGirL01 (Post 33441395)
That is frustrating. I hope it resolves soon. They seem to be processing a bit quicker these days. Keep us posted. Good luck!

From Cameron not five minutes ago:

'Good Morning,



Thankyou for your inquiry.

Application #******** for ************ passport was approved and issued today July 27, 2021. Tracking number is unavailable at this time.

Respectfully,

Congressional Liaison

Houston Passport Agency Co'

I do hope that times are improving. But if you have a strong deadline it is worth reaching out to your local congressional staff. Glitches do happen, especially with a backlog of around 2 million applications, and the staff does help.

JF

JadedFan Jul 28, 2021 10:31 am

Update: Passport arrived this morning at 8:30 am.

JaDeGirL01 Jul 28, 2021 10:38 am


Originally Posted by JaDeGirL01 (Post 33435296)
Update:
7/24/21: DoS Approval Email -Application Status: Approved

The U.S. Department of State approved your application for your passport book. We're now printing your passport book and preparing to give it to you.

You requested expedited service when you applied, which we are currently processing within 6 weeks. You should receive your passport book on or around 07/28/2021.

Start to finish ~4 weeks! This is a huge RELIEF. Still waiting for passport book in hand but one step closer to our international trip. Good luck everyone! :D

Update: Passport received yesterday on 7/27/21.

SkyTeam777 Jul 28, 2021 5:14 pm

Is the latest current wait time 12 weeks? or has it grown even more?
Is there still the same $60 expedited fee despite the same rushed service?
Are there any expeditors providing a 24-hour turnaround? even for substantial cost?
Has anyone been able to go in person for an appointment?

Nayef Jul 28, 2021 5:22 pm


Originally Posted by SkyTeam777 (Post 33446164)
Is the latest current wait time 12 weeks? or has it grown even more?
Is there still the same $60 expedited fee despite the same rushed service?
Are there any expeditors providing a 24-hour turnaround? even for substantial cost?
Has anyone been able to go in person for an appointment?

Officially it’s up to 12 weeks if expedited but it seems like a great deal of people get it done in a month. Still $60. As far as I know even expediting offices can’t get a very quick turnaround.

zephyr17 Jul 28, 2021 7:20 pm

Passport received. End to end routine processing time.
 
I received my renewal passport today. The entire timeline:

May 5th: mailed application to the Philadelphia routine processing mailbox via Priority Mail, electronic signature receipt

May 8th. Application received in Philadelphia and signed for.

June 16th. Application shows up in system as received 6/16 and "In Process". 5 1/2 weeks in mailroom/lockbox limbo.

July 26th. Application shows "Approved". Just over 5 1/2 weeks in "In Process" status.

July 27th. Passport shipped

July 28th. Passport received (I did pay the extra $17 for overnight).

Total elapsed time from mailing application to new passport in hand, 12 weeks on the nose.

This was routine processing, I have no travel planned until late Fall and that is to Canada which I could use my valid, unexpired NEXUS card for instead of a passport if it came to that. I mostly renewed it when I did because I've always held a valid passport since 1986 and mine was expiring in October.

They appear to be speeding up. My actual processing time was 5 1/2 weeks once it showed as "received", far less than the 12 weeks warned about on the website (18 weeks including "mailing" time).

I do have an issue with the disingenuous "mailing" time, since most of that time is not in the hands of USPS, but rather in their mailroom. I did some internet research and found that it is actually pre-processing (OCR scanning, etc) outsourced to Citibank. Why they are putting the blame for the inordinate "mailing" time on USPS instead of the actual culprit, their contractor, Citibank, is a matter of speculation.

In any case, good luck to those of you in a time crunch. The relatively short time, 5 1/2 weeks, spent "In Process" for this routine renewal should be good news.

For those of you keeping track, while my application was sent to Philly, my passport was issued by the New Orleans office.

txviking Jul 28, 2021 8:19 pm


Originally Posted by zephyr17 (Post 33446462)
I do have an issue with the disingenuous "mailing" time, since most of that time is not in the hands of USPS, but rather in their mailroom. I did some internet research and found that it is actually pre-processing (OCR scanning, etc) outsourced to Citibank. Why they are putting the blame for the inordinate "mailing" time on USPS instead of the actual culprit, their contractor, Citibank, is a matter of speculation.

It seems rather obvious blame-shifting. They're trying to make their own metrics look better by shifting it to one that they can pretend is beyond their control. A lot of people are probably falling for it, particularly given the actual USPS issues earlier in the pandemic (around voting time, but I won't get into that.)

I didn't know Citibank was handling opening/scanning mail for them. To me, that should raise some questions about letting a private corporation with a history of information security breaches handle something as sensitive as passport applications, but the use of contractors by the federal government is widespread. Either way, interesting tidbit of information, thank you!

zephyr17 Jul 28, 2021 9:53 pm

Citi appears to be pretty proud of their operation, which has clearly devolved into cluster:
https://www.citigroup.com/citi/citif...t_of_state.htm

And at least one Senator appears to be royally pissed at them:
https://www.lankford.senate.gov/news...ans-passports-

Section 107 Jul 28, 2021 10:14 pm


Originally Posted by zephyr17 (Post 33446766)
Citi appears to be pretty proud of their operation, which has clearly devolved into cluster:
https://www.citigroup.com/citi/citif...t_of_state.htm

And at least one Senator appears to be royally pissed at them:
https://www.lankford.senate.gov/news...ans-passports-

That letter provides the clearest yet explanation for what has been going on. Thanks for sharing!

Sky Dreamer Jul 29, 2021 11:07 am

Tip: If you are looking for if a passport agency is taking walk-ins (even if they state on their website they don't)- I found the Google Reviews on each passport agency very helpful. People wrote detailed experiences if they were accepting walk-ins- what time they got there etc. So you may want to check that out if you want to walk-in to an agency.

FabCW Jul 31, 2021 7:13 pm

So I received this random email notification tonight… why does it come five weeks after the fact? It’s been “in process” since June 28, but somehow the computer system decided to tell me tonight (July 31)? Odd…

https://cimg7.ibsrv.net/gimg/www.fly...08f7be39c.jpeg

agpt Aug 1, 2021 1:40 pm

Question: Move to another state while passport in process?
 
Does anyone have experience with moving to another state while a U.S. passport application is in process? Will they forward the new passport? Is there a way to change the application, or better not to touch it?

History:
March 5, 2021 -- new baby born
March 17, 2021 -- applied for new passport at post office, standard processing
April 1, 2021 -- status shows "In Process"
June, 2021 -- cancelled international trip (no passport for baby, plus never-ending lockdowns...)
August 1, 2021 -- status still shows "In Process"
August 20, 2021 -- planning to move to another state

txviking Aug 2, 2021 11:04 am

How long does it usually take to get the citizenship evidence back after receiving the passport and passport card? I've heard a week is typical, but it's been longer than that. (I'm not panicking just yet, but I'm anxious to get my naturalization certificate back.)

Asha1228 Aug 2, 2021 2:09 pm

Passport
 
I live in Atlanta, Ga , but I applied for first passport at USPS in St.Petersburg, Fl on 5/11/2021. Routine service. Received application received email on 6/4/21. Received approved email on 8/2/21. Passport should be received by 8/8/21 per email.

I hope this helps as I used this forum to read many of the posts regarding processing times!


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