Upgrade seating assignments
Preface to thread: I'm NOT complaining (too much anyway)
I've been extremely lucky with upgrades this year at the seven-day window. That said, 80% of my upgrades put me into the bulkhead row. As I often carry on both a roller and laptop bag, unless you're among the first few passengers to board, there is often not enough overhead space and I end up having to stick at least one of my bags in the first bin in Y. I usually fly out of DCA, so there are obviously many Preferred members jockeying for seats at the upgrade window. So once you're assigned a seat, it seems difficult to change. A idea why the system default seems to think that the bulkhead is my preference? Anything I can do about this? :confused: Thanks in advance! |
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I think it assigns seats in order (Row 1 thru 3) So if your preference is aisle and the first aisle is row 1 that's where it puts you. Only preferreds can book row 1 so any non preferreds that buy F cannot select row 1 thus leaving those seats unassigned for upgraders. |
Originally Posted by uva185
(Post 10902666)
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I think it assigns seats in order (Row 1 thru 3) So if your preference is aisle and the first aisle is row 1 that's where it puts you. Only preferreds can book row 1 so any non preferreds that buy F cannot select row 1 thus leaving those seats unassigned for upgraders. |
This changed a few months ago. The system used to place elites in rows two and three before row one. I'm not sure why they made this change, but it seems it was conscious decision, because it's very consistent.
I've found that the system seems to honor your request for aisle or window, as on a two-row 737 on the west side, if my window preference is not open in the first row, even if aisle seats are available, I'll be put into an available window seat in row two before an aisle seat in row one. I typically travel with a rollabord and a computer bag as well, so row one is more stressful than I like because of the limited overhead space (especially when you get an FA who takes up one entire side above the first row with his/her bags before the first passenger even steps on the plane). I just make a point to check the seatmap whenever I receive one of the auto-upgrade notices and move myself back in the cabin whenever possible. Having said all of this, following a PHL trip with the new F seats in both the A321 and A320, I think I will start going for row one. I simply cannot believe how tight the space is when the person in front of you reclines. The pitch is just pathetic. :( |
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I have never had a problem selecting row 1 before upgrades start clearing. Once I tried to give a friend (non preferred) row 1 in advance and the agent told me it was reserved for preferreds. |
On an upgrade we got today my wife and I got assigned different rows even though there were at least 8 seats available. Not sure why.
Anyone have any luck rearranging seats by calling the CP desk? I was told they didn't have the authority to do it, although I doubt if any of people upgraded would precisely care what seat they got other than isle/window (with the exceptions mentioned in this thread). |
Originally Posted by uva185
(Post 10902703)
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I have never had a problem selecting row 1 before upgrades start clearing. Once I tried to give a friend (non preferred) row 1 in advance and the agent told me it was reserved for preferreds. Every time I've been upgraded all of 2008, I've always been placed in row 1 at my window if it was available. I could move myself out of row 1 but could not move back until 24 hours prior. This was the case for PHX-SFO and PHX-MCO round trips last February so for me this setup goes back at least that far. |
Originally Posted by GaryZ
(Post 10902934)
On an upgrade we got today my wife and I got assigned different rows even though there were at least 8 seats available. Not sure why.
Anyone have any luck rearranging seats by calling the CP desk? I was told they didn't have the authority to do it, although I doubt if any of people upgraded would precisely care what seat they got other than isle/window (with the exceptions mentioned in this thread). |
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Oh maybe I should have clarified. As a preferred you can only select row 1 over the phone in advance. The seat map will always show it is blocked. |
Originally Posted by ArizonaGuy
(Post 10903434)
Pull up the reservation online and change to available seats in same row? I rarely call to deal with seating unless there's a royal screwup which fortunately has also been rare this year.
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duplicate
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Originally Posted by ArizonaGuy
(Post 10903434)
Pull up the reservation online and change to available seats in same row? I rarely call to deal with seating unless there's a royal screwup which fortunately has also been rare this year.
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FWIW in years past and including this one I would get assigned row 2, then starting sometime over this past summer, I started getting assigned row 1.
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Originally Posted by DCAIAD
(Post 10902273)
Preface to thread: I'm NOT complaining (too much anyway)
I've been extremely lucky with upgrades this year at the seven-day window. That said, 80% of my upgrades put me into the bulkhead row. As I often carry on both a roller and laptop bag, unless you're among the first few passengers to board, there is often not enough overhead space and I end up having to stick at least one of my bags in the first bin in Y. I usually fly out of DCA, so there are obviously many Preferred members jockeying for seats at the upgrade window. So once you're assigned a seat, it seems difficult to change. A idea why the system default seems to think that the bulkhead is my preference? Anything I can do about this? :confused: Thanks in advance! to complain about, but I really don't prefer the first row, mainly because of the carry-on luggage I have to stow and can't always find. Whenever an upgrade clears, I always go into the reservation to change my seats. I remember the Crystal City USAirways would allow Preferred members to fill out a profile that preferenced where you liked to sit in first. And there was the option for bulkhead preferred and bulkhead not preferred. Now what I have concluded is that when you're on the website and go into the first class seat map for a flight to see how many seats are still open (this would be a few days before the flight,not after the automatic upgrade check is over), the fact that row 1 shows occupied doesn't actually mean that there are people booked into those seats but are actually open. It's just a theory. |
Same thing happens to me - almost all my upgrades put me in row 1 unless I'm getting the last seat available.
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