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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Updgrade lost (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/89384-updgrade-lost.html)

jpsj Aug 10, 2000 8:16 pm

Updgrade lost
 
Due to delays and cancellations yesterday, an upgrade that I used miles to obtain was denied to me yesterday. I was bumped to another flight on United for one segment, but the other had the first class upgrade. However, I was not compensated nor were my miles returned to me for the first un-upgraded segment. Any suggestions?

seawolf Aug 10, 2000 9:49 pm

Perhaps you should post the routing you were on. You probably should have been given a downgrade kit.

ozstamps Aug 11, 2000 12:05 am

Yes - mileage adjustment and/or downgrade kit ..... did you ever have printout of reloc or boarding pass showing the orig. UG?

QuietLion Aug 11, 2000 12:40 am

Email Mileage Plus (from the www.ual.com web site) and explain the situation. THey will probably ask you to send in the boarding passes. You will be compensated either with a segment upgrade or by replacing the pro-rated miles.


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