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Updgrade lost
Due to delays and cancellations yesterday, an upgrade that I used miles to obtain was denied to me yesterday. I was bumped to another flight on United for one segment, but the other had the first class upgrade. However, I was not compensated nor were my miles returned to me for the first un-upgraded segment. Any suggestions?
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Perhaps you should post the routing you were on. You probably should have been given a downgrade kit.
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Yes - mileage adjustment and/or downgrade kit ..... did you ever have printout of reloc or boarding pass showing the orig. UG?
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Email Mileage Plus (from the www.ual.com web site) and explain the situation. THey will probably ask you to send in the boarding passes. You will be compensated either with a segment upgrade or by replacing the pro-rated miles.
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