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What will United do to people without USD on the TATL flights? Also, what happens when the travelers get a meal going over, but nothing on the return? Are credit cards going to be allowed, especially for those without USD, or are the flight attendants going to become currency exchange people, too? Think of the additional revenue................
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Originally Posted by JoeTravel
(Post 10292527)
What will United do to people without USD on the TATL flights? Also, what happens when the travelers get a meal going over, but nothing on the return? Are credit cards going to be allowed, especially for those without USD, or are the flight attendants going to become currency exchange people, too? Think of the additional revenue................
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Originally Posted by JoeTravel
(Post 10292527)
What will United do to people without USD on the TATL flights? Also, what happens when the travelers get a meal going over, but nothing on the return? .....
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Originally Posted by Mike Jacoubowsky
(Post 10289737)
Or, you could put a very positive spin on it. Customers spoke, and United listened. UA management apparently isn't so headstrong that they are unwilling to admit to making a mistake. For many people, that's a good sign.
I believe senior executives have to be cautious with these moves... they're paid for and expected to be conservative protecting revenue. Announcing, having press releases all around and then having to step back does not speak very highly of them, other than acknowledging they pay attention to comments, afterwards. |
Originally Posted by JoeTravel
(Post 10292527)
What will United do to people without USD on the TATL flights? Also, what happens when the travelers get a meal going over, but nothing on the return? Are credit cards going to be allowed, especially for those without USD, or are the flight attendants going to become currency exchange people, too? Think of the additional revenue................
Either you have USD to pay for the meal or you're left on your own. No credit cards accepted, no foreign currency accepted, it's a shame. |
Wow - a ray of hope that the suits might have listened. If this change is official it would be nice to know if it really was customer feedback, a drop in bookings, or both. I did note from one of the posts that this was referred to only a "rollback" on implementing any change.
OK - if the official word comes out, and UA actually does a "mea culpa" and thanks their loyal customers for their feedback, then we have to keep it up folks and get the suits to keep listening to us. We need to what we can to get smiles back on the faces of they employees so we can enjoy our trips. The customers have to remain the "vocal majority." Tilton and his lieutenants still have a lot of making up to do, not only the employees, but to us customers. |
They do have a lot of making up to do. We all need to keep talking.......so they listen.
My sister booked a ticket on Saturday, and she shared her itinerary with me. Did UA just not program things correctly? I couldn't get the page to bold/color the type, but the return flight from Rome still shows the BOB. 19OCT08 - SUNDAY UNITED 966 COACH CLASS EQUIP-BOEING 777 JET LV: WASH/DULLES 620P NONSTOP MILES- 4505 CONFIRMED AR: ROME/FIUMICINO 850A ELAPSED TIME- 8:30 ARVL DATE-20 OCT ARRIVAL TERMINAL-TERMINAL C DINNER-SNACK-MOVIE 28 OCT 08 - TUESDAY UNITED 967 COACH CLASS EQUIP-BOEING 767-300 DEPART TERMINAL- 5 LV: ROME/FIUMICINO 945A NONSTOP MILES- 4505 CONFIRMED AR: WASH/DULLES 310P ELAPSED TIME-10:25 FOOD TO PURCHASE-MEAL AT COST |
From http://www.uatimetable.com/United.pd...+timetable+PDF (page 159)
0945 1510 UA967 763 0 LS 10:25 Was the itinerary a TA or other web site than UA? It may be out of date.Above 10/26 - 11/1 |
It was from a travel agency.......that has Apollo, the same system United uses. I just checked with a friend of mine who is an agent and the following is showing to start:
SU 26OCT ROM / WAS - 5:00 HR 1 UA 967 FCOIAD 945A 310P LS- LS- FG- 763 MNE 10:25 0 (Note that the LS is for First, then Business, and F and G codes for Economy and are the purchase codes.) United still shows meals at united.com for North American flights. I don't think they have changed united.com yet.......unless they are going to change their reservation system. |
Thanks everyone for complaining to UA! I am so happy this appears to be over. :D
Originally Posted by JoeTravel
(Post 10292527)
What will United do to people without USD on the TATL flights? Also, what happens when the travelers get a meal going over, but nothing on the return? Are credit cards going to be allowed, especially for those without USD, or are the flight attendants going to become currency exchange people, too? Think of the additional revenue................
Originally Posted by pb9997
(Post 10292639)
This is already an issue on UA flights going to Mexico and Canada.
Either you have USD to pay for the meal or you're left on your own. No credit cards accepted, no foreign currency accepted, it's a shame. |
Glad to hear they did not make this change. I was shocked last flight from China when they noted Economy Class passengers Alcohol is $6.
-UFFA |
Originally Posted by TonySCV
(Post 10288428)
The non-booking of UA will continue until domestic business gets regular meals back as well. AA, AC, SQ and LH are getting all my business.
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Originally Posted by SFOtoORD
(Post 10295380)
And what routes are you flying domestic C on AA and getting domestic C meal service? (other than LAX/SFO-JFK)
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Liz/other FA's -- can you confirm the news that "this is over."? What is "this?" Is it just on international flights, or on C in NA, too? Is the trial on the DEN-IAD with fresh food BOB gone, now, too? Thanks as always for the insight!
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More to follow but officially rescinded.
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