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-   -   Changes at the IAD RCC?? (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/856841-changes-iad-rcc.html)

DCBob Aug 19, 2008 6:41 pm


Originally Posted by qfrodo (Post 10228602)
With all due respect to the mice and cockroaches, what I also noticed besides the cheese and crackers coming back was that the staff seemed much more attentive and on the ball, cleaning up after people who had left, replenishing the limited food items, etc., and all in all, a much nicer environment than what I have observed during the last 6 months there. Maybe more activity by the staff will keep the mice and cockroaches away.

Not to mention that UA replaced the old dogeared and tattered furniture with new or reupholstered furniture in the past year (at least at C7). Drink chits are no longer the subject of debate. If you qualify (at least 1P on an international itinerary), you get them without any arguments from the staff.

jetsetter Aug 19, 2008 7:42 pm

The free WIFI is another tangible no nonsense new benefit. I think that is the major reason I finally joined. The free WIFI elliminates a nickel and dime type fee or charge.


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