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Only SPONSORED upgrades where 500 milers are not an option. I put in the confirmation code and last name, trying to give away an swu, and I get a diagnostic that the system is not working today.
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Originally Posted by upgrader
(Post 13276238)
As the OP on this particular point I am wondering why the "miles EMUH..." option never seems to work (I've been trying for over two weeks) while the SWU option, at least occasionally, does work in giving me flights and prices. In my case, the drop down menu DOES have the option I need, it's just that when I try to use it it always shows "not eligible..." as the response. Is this something that NEVER works with UA. bomb or am I just unlucky in not having it work the last two weeks. As I said earlier, the SWU option works fine but not the mileage upgrade option. Of course I could call and do it over the phone - I'm just trying to find out if the mileage upgrade option is something that NEVER works at UA.bomb so I won't waste any more time in the future trying to get it to work.
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Originally Posted by Karen2
(Post 13276285)
Only SPONSORED upgrades where 500 milers are not an option. I put in the confirmation code and last name, trying to give away an swu, and I get a diagnostic that the system is not working today.
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just went to look at my itineraries and got the following message
The system was unable to retrieve all of your itineraries. Please try again later. first one to say 4 wins a tootsie-pop ;) the bomb marches on....:rolleyes: |
Originally Posted by goalie
(Post 13277950)
just went to look at my itineraries and got the following message
data point: i only have 4 itineraries but guess how many were listed? first one to say 4 wins a tootsie-pop ;) the bomb marches on....:rolleyes: |
Originally Posted by 1KChinito
(Post 13275948)
If the drop down menu does not have the instrument you would like to use, just call web support. They are very good at it.
luckily, i don't trust them for a minute, so before i got off the phone with her, i thanked her for processing the upgrade and then said 'just to confirm, what type of instrument did you use for the upgrade?' 'oh, yes, mrs kk, a systemwide upgrade.' :mad: :rolleyes: we straightened it all out, but it took longer than it should have. it was ever thus. |
Originally Posted by goalie
(Post 12955155)
yesterday
booked sfo-den-bos-lax-sfo (same day turn) printed e-recpt (my sop) today upgrade with miles sfo-den-bos-lax (clears) upgrade with e-500 lax-sfo (pending, as it should be) view itin shows cleared u/g's but no pending status on lax-sfo (i.e. no reference to the u/g) try to view my e-rcpt for printing and i get this: There was an error in processing your request. Please see the message below for instructions. We are unable to locate an itinerary for your Mileage Plus account. E - 1900 - 60233 on my other itins with the above red message, i noticed that my secure flight info which was previously accepted (green check mark) was now showing as not accepted (red checkmark). i entered (well, re-entered but i digress) my info, it took and voila-i was now able to pull up my previously unlocatable e-rcpts. |
I tried to do some expertflyer.com searches and got an error message. Tried a search directly on .bomb (looking for upgrade availability) and after watching it work for about two minutes eventually got "your session expired" message. Anyone else?
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As goalie mentions above, the web site is extremely buggy today. A whole bunch of problems.....probably related to the enhancements made last night. Tried to book some award travel in F and C to several different UA cities. (EG. ORD-LHR and LAX-HNL) and get the following message.
There was an error in processing your request. Please see the message below for instructions. We're sorry; United or United Express does not service the selected cities for award travel. You can either revise your entries or, if your reservation request includes one or more of the Star Alliance or Mileage Plus airline partners, you will need to contact United Reservations at 1-800-UNITED-1 (800-864-8331). |
I see that the website is working great again! Great job UA!!! :td: :rolleyes:
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I'm getting text like this:
NA_ui.cmax.root.sidenav.links.miles NA_ui.cmax.root.sidenav.links.my profile and this: ui.text.itinerary.flight.upgrade when I look at my itineraries. |
Trying to book a saver award in June..TUS-LIH.
Here is the reply in red: We're sorry; United or United Express does not service the selected cities for award travel. You can either revise your entries or, if your reservation request includes one or more of the Star Alliance or Mileage Plus airline partners, you will need to contact United Reservations at 1-800-UNITED-1 (800-864-8331). Still broken! |
Originally Posted by RS250Racer
(Post 13283398)
I see that the website is working great again! Great job UA!!! :td: :rolleyes:
when logging to my mileage summary from the home page.... No, you did not make a mistake We've redesigned our Web site. Unfortunately, the URL you requested is no longer valid. Visit us at http://www.united.com to see our new site. |
Originally Posted by goalie
(Post 13284970)
yup still working.....;)
when logging to my mileage summary from the home page.... but when i either click the link, go the home page or simply re-draw the "mistake page" i am logged in :rolleyes: |
Originally Posted by rittenhousesq
(Post 13286274)
I'm getting the same thing, plus I keep trying to reenter my secure flight data for an itinerary that that previously had a green check and the information will not take.
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