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-   -   Yet another e-cert question (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1124112-yet-another-e-cert-question.html)

BH62 Sep 7, 2010 12:05 pm

Yet another e-cert question
 
Moderator; plse move if appropriate

Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.

Doug 1029 Sep 7, 2010 12:16 pm


Originally Posted by BH62 (Post 14616159)
Moderator; plse move if appropriate

Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.

The normal $ off e-cert given as a goodwill gester can only be used for one traveler on one PNR. I have seen % off e-certs that can be used for up to 6 passangers on the same PNR.

jtn Sep 7, 2010 9:09 pm

Sorry to hijack this thread...but is it possible to split a value of an e-cert?
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?

Peatisback Sep 7, 2010 9:29 pm

Web Support or online chat agents are able to create a single PNR/reservation for two passengers with one or more passenger utilizing an e-cert. I have done this for two passengers each using an e-cert and a reservation for two pax with one using an e-cert and one regular fare/no e-cert.

Pingtung Sep 7, 2010 9:32 pm


Originally Posted by jtn (Post 14619050)
Sorry to hijack this thread...but is it possible to split a value of an e-cert?
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?

They aren't supposed too, any residual value is not returned to the passenger. If you have to burn it, book in a higher fare class or add some segments for miles.

N1120A Sep 7, 2010 10:31 pm


Originally Posted by Pingtung (Post 14619194)
They aren't supposed too, any residual value is not returned to the passenger. If you have to burn it, book in a higher fare class or add some segments for miles.

Yeah. Perhaps you can even find something that gives 150% credit.

Where2next? Sep 7, 2010 11:20 pm


Originally Posted by jtn (Post 14619050)
Sorry to hijack this thread...but is it possible to split a value of an e-cert?
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?

Since you are a 1k based outside of the US, try to contact 1K voice to check if they can exchange your domestic eCert for one that allows systemwide use.

jtn Sep 8, 2010 12:21 am

Thank you for your suggestion. It worked!!

I emailed Customer Relations and within the hour, got a reply. They were able to swap out my $600 to two $300, as another "goodwill gesture".

Peatisback Sep 8, 2010 4:17 am


Originally Posted by jtn (Post 14619757)
Thank you for your suggestion. It worked!!

I emailed Customer Relations and within the hour, got a reply. They were able to swap out my $600 to two $300, as another "goodwill gesture".

I wouldn't be surprised if you original $600 e-cert still works even after you get the two $300 e-certs...

eap Sep 8, 2010 7:34 am


Originally Posted by BH62 (Post 14616159)
Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.

You will need to read the rules of the specific e-cert you have available. One of the $100 certs I used recently said it only applied to one person, but was valid on an itinerary of up to 4 people. Of course, when I actually used it on a three person itinerary, it took $33.33 off per person. No complaint here...


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