At ORD right now.
Bought a ticket yesterday around 4 pm for a flight this morning. As I had 90 upgrades, I wanted to upgrade it using a 500 to see what happened. The upgrade was confirmed on the spot. When I checed in at GS, I asked her if this was a comp. She said that the screen said so. So I just logged on to see if they took an upgrade out. It looks like all 90 of them are gone and there is no record that they were ever there. (When I have had an upgrades expire, they are listed in the "Other Activity" category. |
Elite status: 1K
Routing: SFO-DEN Day of week/Date/Time of day: FRI/Mar19/07:12 Plane type: 757 When cleared: Fri/Mar19/1:00am Booking code: L Empty F seats: 4 |
Elite status: 1P
Routing: SFO-DEN Day of week/Date/Time of day: SUN/Mar21/15:47 Plane type: 752 When cleared: Thu/Mar17/15:45 Booking code: ? Empty F seats: ? |
Originally Posted by climmy
(Post 13606074)
Checked in just now (05:45) for my 07:50 departure SFO-IAD.
Moved from Z to F automatically. Hoo-freakin-ray! Z fares are finally good for an upgrade! So UDU works for biz->F as well. I was wondering if it was only for Y->C. |
Elite status: 1P
Routing: SFO-PDX Day of week/Date/Time of day: FRI/Mar19/22:25 Plane type: 320 When cleared: 72 hr window Booking code: S Still 7 F seats left at check-in this morning. Requested with e500s but none required today. |
Elite status: 1K
Routing: LAX-SFO Day of week/Date/Time of day: Tue/Mar23/06:30 Plane type: 320 When cleared: 100 hr window Booking code: S |
FINALLY got my BOS-SFO upgrade taken care of. I checked this morning online and it said "confirmed." I figured it would be no big deal, but at the airport, the agents wanted to take e500s from me. They "regretted to inform me" that I didn't have any left. I had to explain the whole thing to htem. They were like oh that's today? then they couldn't figure it out. Then they asked if i wanted to use my confirmed regional. i was like no.... anyhow, they called the help desk, etc etc, and after about 20 minutes, i had an F BP. So it has been a long saga, but at least it happened.
Originally Posted by sjlin0121
(Post 13606630)
Interesting. I thought PS flight or 3 cabin flight are excluded from UDU.
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Originally Posted by Whitethug
(Post 13605967)
Hey, just thought I would share my experience.
I'm a Premier Exec flying from Charlotte to Chicago, was not listed as automatic when I checked in. But at the gate I asked the agents about the upgrade policy, they made the request and I was moved to United First. They also said that it's still new for gate agents, so if you don't have anything in your account indicating an upgrade, ask at the gate. Alright, bloody mary time. |
Elite status: 2P
Routing: ABQ-DEN Day of week/Date/Time of day: SUN/Mar21/06:40 Plane type: 320 When cleared: Fri/Mar19/approx 8:00AM Booking code: W Empty F seats: 9 Had to call UA ( India ) as F did not clear or show WL, pending, etc. Was given many excuses, clearly staff not adequately trained in UDU policy. Finally got supervisor who manually added UDU WL and first flight has cleared. Connecting flight shows WL and flights for end of week show PENDING. |
I called on my itineraries as well and was told that "sometime later today" they would be automatically applied but she put them all in manually right now. Only one was within the window and it was waitlisted, so all the others are pending. My Itineraries now reflects this.
Interesting on the e500s disappearing, mine went POOF too. Wonder if/when the miles for them come in... |
I am GS. Booked ORD to YYC (OB 3/22 RT 3/25) 2 weeks ago. Received phone call notification on Wednesday confirming my Monday afternoon flight to YYC had been upgraded. This was 120 hours out.
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Pleasantly surprised...
Elite status: 2P
Routing: DEN-PVR Day of week/Date/Time of day: Sat 3/20; 08:45 Plane type: A320 When cleared: 48 hour mark Booking code: Q |
Originally Posted by Self Loathing Freight
(Post 13607413)
Upgraded about 48 hours out for 20 Mar, DEN - PVR, me and the Mrs. I am 1P. Also noted that my 8 500-milers were wiped from the system. Hopefully get the same result PVR - DEN on 27 Mar.
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Moderator note
Please help keep this thread limited to its purpose, as a summary report of UDU's cleared or failed, per post 1. Also, the OP has noted that graphical data will be forthcoming to summarize the individual posts.
Discussion of UDU issues, generally, are welcome here. Thanks, Ocn Vw 1K, Co-moderator. |
Originally Posted by sjlin0121
(Post 13606630)
Interesting. I thought PS flight or 3 cabin flight are excluded from UDU.
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