For those who haven't received anything: My recollection from prior UA gifts is that they go out in waves. This makes sense from the standpoint of packing/shipping logistics. Maybe we should compare first initials of last names? The recipient in my household has a last name starting in "C".

mine came today…k

i know someone with D hasn’t received and others with S who haven’t received. I’m in NY

Hi Theesquire! Our warehouse is located in Doral, Florida! All the gifts were sent from our fulfillment center after they were intentionally packaged!

We are so glad you got your gift! These gifts were sent by United to some of their loyal members! We had a blast partnering with United to put together these amazing gifts!

The products in your gift are the BBTEK Truly Wireless Earbuds & the BBTEK TemperCharge Mug! We hope you enjoy this fun gift!

No need to jailbreak! We've made it easy! You can recharge the Video Booklet and even change it's content! It's an easy process, similar to using a USB thumbdrive! Here are the steps:

1. Find the USB cord that came with your video booklet.
2. Plug one end into your video booklet and one end into your computer (or other device) where the video you'd like to upload is saved on.
3. The video booklet will appear on your device as an external file (similar to if you had plugged in a USB flash drive).
4. Find the video file you'd like to upload to the video booklet.
5. Upload your video to the video booklet by selecting the video file from your device and dragging it into the video booklet file.
6. Once your video is in the video booklet file, safely eject the video booklet from your device.
7. Done! Your video should now be ready to play on your video booklet.

GS 14 years running (50K PQD so far this year, 97K PQD last year), no box yet.

Do you have any insight as to the criteria used for who is receiving these?

Got mine. 6 year GS, 2.8MM, ~$60,000 spend so far this year out of EWR.
Very nice gesture, wasn't expecting anything this year...
Hopefully this foreshadows a higher level of service for the upper tiers.

Also received this gift. 1K for a few years. 34K PQP. Not a million miler yet. Very confused, and thought at first it was a video saying I made global services lol.

Very similar profile for me here, also got excited that the video was going to tell me I made GS haha

I received it today. I'm new to receiving gifts like these, but agree with others that it's a really nice gesture. And nice contents too, especially the mug with warming feature. Hoping the wireless earbuds pair easily with the UA IFE on the NEXT planes (my current Bose earbuds never pair successfully).

My stats: 1K since 2017. $55K PQD so far this year, with ~$49K of it on UA metal in premium cabins (which is far more than I've ever had in the past). Not yet a MM.

Answering that question would be an assure way to guarantee they will never do business again with UA.

Nice! - thank you for telling us what brand it is. The BBTEK Earbuds do not say if they are noise cancelling - their website either.

GS for over 12 years here with $100K PQPs thus far having just returned from a three week overseas trip to the Middle East and Asia. I came home last night to this big United box which was a nice surprise and very timely given my lengthy trip.

Returned from a weeklong trip, and hoping to find something. Nada.
GS from the start of the program, 5.3 million miles. A little bummed.

Did anyone else get a UA box in the mail with a video message from Kirby and electronic gifts? Was praying it was an early GS invitation but it wasn’t. It was a nice surprise though.

Still haven’t received anything. Over $100k PQD this year and at $120k pqd last year. GS for multiple years.