Rebooking Flexibility when UA Stops Servicing your Home Airport?
My home airport (SHD) will soon lose UA/Skywest service, along with many other small airports.
I have a bunch of paid and award tickets out of/into SHD that UA will cancel. Given that UA is totally bailing on those of us in these locations, how much flexibility can we push for in terms of rescheduling dates/route? I would imagine asking to leave a day before or return a day later to the next nearest UA airport would be easy, but what about a longer change in dates? What about changing destination airports/routings? Any tips to help achieve maximum flexibility will be greatly appreciated! |
Originally Posted by shdflyer
(Post 34457637)
My home airport (SHD) will soon lose UA/Skywest service, along with many other small airports.
I have a bunch of paid and award tickets out of/into SHD that UA will cancel. Given that UA is totally bailing on those of us in these locations, how much flexibility can we push for in terms of rescheduling dates/route? I would imagine asking to leave a day before or return a day later to the next nearest UA airport would be easy, but what about a longer change in dates? What about changing destination airports/routings? Any tips to help achieve maximum flexibility will be greatly appreciated! On dates, for cancelled service, UA agents will allow 1 or 2 days and maintaining original trip length. However, with some effortive you may get 7 days change before re-pricing. Especially if maintain same travel day of the week due to your work schedule. Probably will have to escalate. And as always, UA can not force space on partner award tickets but will open space as needed for UA operated flights. |
Originally Posted by WineCountryUA
(Post 34457652)
UA will allow a change in origin or destination airport of 250 miles.
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Originally Posted by jsloan
(Post 34458118)
I've heard 100 miles domestically, although I can't say that I'm sure. In this case, I'd expect agents to be somewhat reasonable -- changing SHD to RIC or IAD should probably be fine. Changing it to EWR, probably not.
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Originally Posted by jsloan
(Post 34458118)
I've heard 100 miles domestically, although I can't say that I'm sure. In this case, I'd expect agents to be somewhat reasonable -- changing SHD to RIC or IAD should probably be fine. Changing it to EWR, probably not.
Additional parameters for United flights impacted by irregular operations for United-operated flights
**Continuing or return travel dates may be voluntarily changed on UA segments only in the original inventory class to maintain the original length of stay prior to the re-accommodation. Changes to the return flight must be in the same PNR and be made in the same transaction as the re-accommodation of the outbound flight. The change fee and add/collect will be waived for changes made to the return (original class of service only). and for involuntary changes Waive change fee (if applicable), add-collect, refund/cancel fee (if applicable), full refund (unused coupons) permitted |
Are they bailing out of CHO too? CHO appears to be your next closest airport at about 50 miles away. If not, they're definitely not bailing out of RIC. And it's only ~125 miles to IAD
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