Split PNR & return flight
#1
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
Split PNR & return flight
So I know there are already many threads about the woes of PNR splitting... but my situation is somewhat complicated and I want to make sure I'm understanding the lay of the land correctly.
I have a roundtrip booked for 4 individuals, including myself. I'm 1k, but none of my companions are Premier. I've requested PlusPoints upgrades for all 4 pax on both outward & return. After putting in those requests, I opted to split into 2 PNRs of 2 pax each to increase the likelihood of upgrades clearing as pairs. Right now we are in slots 1-4 for the outbound flight with a few seats open, a couple days from the flight, so I think odds are good for the airport list but bad for the advance list. The return flight, on the other hand, has a ton of inventory and I like our odds there.
I understand that with instruments applied, the PNRs will automatically split again at check-in. I'm less concerned about loss of Premier benefits (i.e. luggage, boarding), but I want to make sure I don't impact our upgrade chances for the return flight. If our PNRs are split, am I correct in understanding that the other 3 travelers will no longer be next to me on the return upgrade list, but will rather drop to the bottom of the 1k section of the list? If that's the case, given odds of all 4 upgrading are good for the return, I'm thinking I should cancel my requests for the outbound and mark for no upgrades (even though an upgrade looks likely for the airport waitlist). Am I interpreting this correctly? Any thoughts/suggestions?
I have a roundtrip booked for 4 individuals, including myself. I'm 1k, but none of my companions are Premier. I've requested PlusPoints upgrades for all 4 pax on both outward & return. After putting in those requests, I opted to split into 2 PNRs of 2 pax each to increase the likelihood of upgrades clearing as pairs. Right now we are in slots 1-4 for the outbound flight with a few seats open, a couple days from the flight, so I think odds are good for the airport list but bad for the advance list. The return flight, on the other hand, has a ton of inventory and I like our odds there.
I understand that with instruments applied, the PNRs will automatically split again at check-in. I'm less concerned about loss of Premier benefits (i.e. luggage, boarding), but I want to make sure I don't impact our upgrade chances for the return flight. If our PNRs are split, am I correct in understanding that the other 3 travelers will no longer be next to me on the return upgrade list, but will rather drop to the bottom of the 1k section of the list? If that's the case, given odds of all 4 upgrading are good for the return, I'm thinking I should cancel my requests for the outbound and mark for no upgrades (even though an upgrade looks likely for the airport waitlist). Am I interpreting this correctly? Any thoughts/suggestions?
#2
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
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Posts: 37,472
Welcome to FT. When you use +Ps the impact will be minimal in my experience when it comes to split PNRs. There is still an effect in the priority within the +Ps waitlists, but on the grand scheme of things you are still ahead of everybody hoping for a comp upgrade
#3
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
Interesting... So you're saying that if I let the PNR split, the likely result is that on the return flight, my companions would drop to the bottom of the 1k P+ section, but still be above the 1k mileage upgrades, and all the other premier tiers?
#4
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
While for years the companions lost the elite's status on the return after an outbound PNR split, reports for the past year suggestion it is now maintained.
#5
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
Interesting... I've also heard that the companions can be assigned the lowest possible fare class on the return when the reservation splits. Or does that not apply when instruments are attached?
#6
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
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#7
Join Date: Jan 2010
Posts: 211
SAP
#8
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
I can confirm that my initial split reservation did not negatively impact my companions' placement on the upgrade list. In fact, amusingly, the PNR with the two non-Premier members is actually ranked higher than the PNR I am on! Worth noting is that the UA agent left two companions on the original PNR but split myself and one companion onto a new PNR with a new confirmation code. My best guess is that the other PNR is ranked higher based on time of request, as the new PNR is considered to have a later request time (i.e. the time of the split).
#9
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
Just another update here... I decided to withdraw the P+ request for the outbound flight only on the PNR that doesn't include me. Called UA to do this, but the agent misunderstood and removed the instrument from both outbound *and* return by mistake.
When I added it back to the return flight, I figured it would mean this other PNR would now be ranked below mine. But in fact, it returned to its exact prior position ahead of me in line! (All factors are equal, including fare class.) All I can think of is that it's still going off of time of request, and that when you cancel and then reinstate a request it sticks to the initial timestamp.
If the upgrades don't clear in advance, I'll test this theory at T-24 by checking in my reservation first to see if it jumps ahead.
When I added it back to the return flight, I figured it would mean this other PNR would now be ranked below mine. But in fact, it returned to its exact prior position ahead of me in line! (All factors are equal, including fare class.) All I can think of is that it's still going off of time of request, and that when you cancel and then reinstate a request it sticks to the initial timestamp.
If the upgrades don't clear in advance, I'll test this theory at T-24 by checking in my reservation first to see if it jumps ahead.
#10



Join Date: Jun 2007
Location: JAX
Programs: UA Gold MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,820
On a trip last September, I had to split my wife (no status) from my PNR at check in for outbound for CPU purpose. She was ahead of me on upgrade list for both outbound and return. In fact, my wife cleared upgrade on return flight while I was #1 when the flight took off. Go figure.
#11



Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,707
On a trip last September, I had to split my wife (no status) from my PNR at check in for outbound for CPU purpose. She was ahead of me on upgrade list for both outbound and return. In fact, my wife cleared upgrade on return flight while I was #1 when the flight took off. Go figure.
#12
Original Poster
Join Date: Apr 2021
Programs: United 1k
Posts: 17
Interestingly, neither PNR was further split at check-in for either flight. Is this phenomenon dead?
#13
FlyerTalk Evangelist



Join Date: Oct 2006
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As for the split itself, I concur with the opinion that has improved over the years - non-status (or lower status) companions definitely didnt always inherit the highest status on the original PNR after splitting, it definitely changed some time ago (at least up until the pandemic - I dont have experience flying since March of last year).
#14
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
.... It’s my hypothesis that while the wording of the companion benefit for upgrades insinuates that companions should be right below the status traveler, the system is programmed to put them at the bottom of the list for that status. In years my wife and I have been gold, for example, our non-status kid has been a couple of names below us, but above others. It’s just strange......

