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-   -   United partner agreements (https://www.flyertalk.com/forum/united-airlines-mileageplus/2019177-united-partner-agreements.html)

akayyva Jun 7, 2020 7:04 am

United partner agreements
 
On flights to Europe in cities that United isn’t currently flying direct any longer, which partner flights can it switch you onto if they canceled your existing flight?

we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.

J.Edward Jun 7, 2020 7:32 am


Originally Posted by akayyva (Post 32436717)
On flights to Europe in cities that United isn’t currently flying direct any longer, which partner flights can it switch you onto if they canceled your existing flight?

we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.

What kind of ticket are you on? Award? Revenue?

akayyva Jun 7, 2020 7:51 am

Revenue

Kleinnaf Jun 7, 2020 8:03 am


Originally Posted by akayyva (Post 32436817)
Revenue

If UA cancelled your flight.
​​​​​​call them and tell them which flight you'd like to be put on. They should be able to reprotect on any airline. Especially those mentioned in your OP.

akayyva Jun 7, 2020 9:02 am

They said they don’t have an agreement w air canada on flights to Europe. Even though their are codeshare flights. Not sure if there’s a separate during covid agreement.

WineCountryUA Jun 7, 2020 10:49 am


Originally Posted by akayyva (Post 32436992)
They said they don’t have an agreement w air canada on flights to Europe. ...

There was an earlier report in this forum of an agent saying this also, it is puzzling.

However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.

Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)

Kleinnaf Jun 7, 2020 11:06 am


Originally Posted by WineCountryUA (Post 32437238)
There was an earlier report in this forum of an agent saying this also, it is puzzling.

However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.

Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)

Couldn't have said it better.

In short Huca :)

lhrsfo Jun 7, 2020 11:42 am

AC has a joint venture with UA, so there are certainly agreements in place. Perhaps the issue will be entering Canada, albeit only in transit? Flying straight into Schengen would perhaps be easier.

emcampbe Jun 7, 2020 12:50 pm


Originally Posted by WineCountryUA (Post 32437238)
There was an earlier report in this forum of an agent saying this also, it is puzzling.

However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.

Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)

within #2 , they also generally prefer JV partners vs. other *A. So in that case, it would be all the carriers the OP mentioned except for Aegean. Also, other LH group carriers could work, like Austrian.

smartytravel Jun 7, 2020 1:30 pm

Are people still booking flights with Star alliance after all these refund scandals?

sannmann Jun 7, 2020 1:47 pm


Originally Posted by smartytravel (Post 32437685)
Are people still booking flights with Star alliance after all these refund scandals?

Booking flights on United stock with Star Alliance flights is subject to United rules. Booking flights on other airline stock would be subject to the other airline rules. Given that OP has a United ticket, this seems to be a non-issue.

jsloan Jun 7, 2020 2:13 pm


Originally Posted by smartytravel (Post 32437685)
Are people still booking flights with Star alliance after all these refund scandals?

I don't get the sense that Star Alliance, overall, is any better or worse than any other group of airlines. Quick searches for AF/KL, BA, KE, and CX all turn up at least some anecdotes that are similar to what we've seen from *A airlines, in terms of denying refunds (or at least delaying them substantially).

cfischer Jun 7, 2020 6:44 pm

via FRA/MUC on LH will be the easiest. UA/LH work reasonably well together. Don't foresee any issues on a paid ticket.

dkc192 Jun 7, 2020 6:55 pm

Also depends on what class of service OP was in. If J, LX and AC are probably preferred over LH.

akayyva Jun 9, 2020 6:31 pm

Thanks for all the responses.
was booked in J. The best outcome would be to get united to book on the delta nonstop from New York. But not sure what has to happen to get that to be a possibility if there is availability on one stop routes using partners.

Is that actually possible?

not sure what has to happen to get them to use interline agreements and how that actually works.


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