United partner agreements
Jun 7, 2020, 7:04 am
#1
Original Poster
Join Date: Jul 2018
Posts: 34
United partner agreements
On flights to Europe in cities that United isn’t currently flying direct any longer, which partner flights can it switch you onto if they canceled your existing flight?
we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.
we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.
Jun 7, 2020, 7:32 am
#2
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
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Posts: 9,077
On flights to Europe in cities that United isn’t currently flying direct any longer, which partner flights can it switch you onto if they canceled your existing flight?
we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.
we were on a nonstop to Athens. There are ways to get there with air canada, Lufthansa, Swiss, Aegean. But not sure if United can swap us into all of those.
Jun 7, 2020, 10:49 am
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.
Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)
Last edited by WineCountryUA; Jun 7, 2020 at 10:54 am
Jun 7, 2020, 11:06 am
#7
Join Date: Jun 2018
Posts: 489
There was an earlier report in this forum of an agent saying this also, it is puzzling.
However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.
Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)
However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.
Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)
In short Huca
Jun 7, 2020, 11:42 am
#8
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,224
AC has a joint venture with UA, so there are certainly agreements in place. Perhaps the issue will be entering Canada, albeit only in transit? Flying straight into Schengen would perhaps be easier.
Jun 7, 2020, 12:50 pm
#9
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
There was an earlier report in this forum of an agent saying this also, it is puzzling.
However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.
Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)
However, whenever I have a phone agent not being helpful, it is always worth trying a second call -- never just stop with the first unhelpful response.
Past experience for revenue tickets is UA prefers, rerouting
1. UA metal
2. A* partners
3. non-partners (that interline and this requires supervisor override in non-irrops -- generally rare)
Jun 7, 2020, 1:47 pm
#11
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,272
Booking flights on United stock with Star Alliance flights is subject to United rules. Booking flights on other airline stock would be subject to the other airline rules. Given that OP has a United ticket, this seems to be a non-issue.
Jun 7, 2020, 2:13 pm
#12
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,405
I don't get the sense that Star Alliance, overall, is any better or worse than any other group of airlines. Quick searches for AF/KL, BA, KE, and CX all turn up at least some anecdotes that are similar to what we've seen from *A airlines, in terms of denying refunds (or at least delaying them substantially).
Jun 9, 2020, 6:31 pm
#15
Original Poster
Join Date: Jul 2018
Posts: 34
Thanks for all the responses.
was booked in J. The best outcome would be to get united to book on the delta nonstop from New York. But not sure what has to happen to get that to be a possibility if there is availability on one stop routes using partners.
Is that actually possible?
not sure what has to happen to get them to use interline agreements and how that actually works.
was booked in J. The best outcome would be to get united to book on the delta nonstop from New York. But not sure what has to happen to get that to be a possibility if there is availability on one stop routes using partners.
Is that actually possible?
not sure what has to happen to get them to use interline agreements and how that actually works.