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Upgrade list showing before T-24? -- new display?? buggy??

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Old Dec 14, 2019, 11:07 am
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Upgrade list showing before T-24? -- new display?? buggy??

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Old Dec 4, 2019, 5:32 pm
  #31  
 
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
Exactly that - change the date! Works.. I assume this is used for divvying out the T-24, T-48 etc CPUs?
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Old Dec 4, 2019, 7:37 pm
  #32  
 
Join Date: Oct 2016
Programs: UA Platinum, SPG Gold, Hilton Gold
Posts: 204
Originally Posted by villox
I really really really hope they will let this stay. I would love to see where I am on the cpu list to know whether it’s worth applying an instrument to move up. For that reason I expect they won’t.
Not sure if anyone has mentioned this already but based on the wording change (in the app at least) it appears entirely deliberate. Below the upgrade list it used to say something to the effect of “list includes only upgrade eligible customers who have checked in”. Now It says “List includes all upgrade eligible customers”

I can only assume that in order to “skip the waitlist” there’ll be a cost to this in the form of additional Plus Points required and the way you incentivize people to part with their hard earned points is to show them how long the waitlist is.

The big risk is that you have a bunch of people way down the list jumping over those with higher elite status and end up disenfranchising GS and 1Ks who otherwise would have got an upgrade.

On another note it seems like certain flights are not showing the list with the message “a server side error occurred”
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Old Dec 4, 2019, 9:05 pm
  #33  
 
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 493
Anyone else notice that upgrade waitlists now seem to show up in the app prior to check in? I’m able to see the ~20 person waitlist for my Saturday TATL flight when I go to the flight status page. Wonder if this is an intentional change or bug?

nmind - see the thread now! I’m on board w the idea that this is intentional and leading toward a more dynamic pricing model for instrument upgrades, of which skip the waitlist is the first step. I like the extra transparency, though.

Last edited by eflyte; Dec 4, 2019 at 10:01 pm
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Old Dec 4, 2019, 10:01 pm
  #34  
 
Join Date: Dec 2014
Programs: UA 1K, SPG Plat
Posts: 38
Same thing, SFO -> EWR later this week (787-10) is now showing most of the upgrade list twice, albeit curiously a few folks only the once - wondering if its only happening on flights with planes operating the 3-class service?

Tangentially, while I see the upgrade lists of folks, I've yet to see any PZ move on 4-5 flights I'm watching - I'm wondering if there are more kinks in the old upgrade system (assume it might have been turned off during the upgrade).

Certainly seems like some quirks/kinks
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Old Dec 4, 2019, 10:22 pm
  #35  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,516
Seems like this additional visibility of the upgrade list might encourage a lot of changes within the initial 24 hr cancellation period as people choose flights that maximize their upgrade chances.
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Old Dec 4, 2019, 10:41 pm
  #36  
 
Join Date: Jan 2010
Location: SFO
Posts: 1,754
I can see the Upgrade list for my LAX-SFO flight. 43/48 and I am #4 on the list.

I really hope this clears, but I am not getting my hopes too high.
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Old Dec 4, 2019, 11:12 pm
  #37  
 
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
Originally Posted by Tarpie
United only lets you check flight status within a couple days of a flight. So today 12/4 it won't let you check the status of a flight on 12/31. But if you set the date on your phone to 12/31 and then open the United app it will let you check the status of 12/31 flights.
Ahh, I was wondering about this trick. Going to try it out for an ORD-FAT flight for my wife and I heading west for the holidays in a couple of weeks.
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Old Dec 4, 2019, 11:52 pm
  #38  
 
Join Date: Jan 2019
Location: middle of nowhere, formerly TYO/EWR
Programs: UA 1K
Posts: 213
I assume there must be some sort of bug with this lists more broadly than just duplicates. I'm looking at the list for an upcoming flight to NRT from SFO (next Friday, so I used the phone date change trick) I used my new +Ps for; Platinum on an R fare. I see 17 people (!) ahead of me on the upgrade list. Of these, 7 are duplicated. In addition, 10 who are ahead of me for Polaris also show up on on the list for upgrades to PP... I've been assuming I should be ahead of any eco fare class passenger (including GS), right?
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Old Dec 5, 2019, 12:03 am
  #39  
 
Join Date: Dec 2009
Posts: 350
How can we check on the app a future flight status?
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Old Dec 5, 2019, 12:05 am
  #40  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,355
Originally Posted by deskover54
How can we check on the app a future flight status?
See post Number 30.
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Old Dec 5, 2019, 12:07 am
  #41  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Originally Posted by mattg85
Not sure if anyone has mentioned this already but based on the wording change (in the app at least) it appears entirely deliberate. Below the upgrade list it used to say something to the effect of “list includes only upgrade eligible customers who have checked in”. Now It says “List includes all upgrade eligible customers”

I can only assume that in order to “skip the waitlist” there’ll be a cost to this in the form of additional Plus Points required and the way you incentivize people to part with their hard earned points is to show them how long the waitlist is.

The big risk is that you have a bunch of people way down the list jumping over those with higher elite status and end up disenfranchising GS and 1Ks who otherwise would have got an upgrade.

On another note it seems like certain flights are not showing the list with the message “a server side error occurred”
But as was pointed out before STW only works 30+ days out and they only let you see the upgrade list 2 days out unless you change the date on your phone. It’s possible however this is in preparation for allowing everyone to see the upgrade list once STW rolls out though.
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Old Dec 5, 2019, 12:38 am
  #42  
Original Poster
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by returnoftheyeti
I can see the Upgrade list for my LAX-SFO flight. 43/48 and I am #4 on the list.

I really hope this clears, but I am not getting my hopes too high.
the good thing is that if these lists are as they appear the only people who can “jump” you are new bookings or those who apply an instrument (if you haven’t). No need to wait as people check in to see yourself plummet down the list.
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Old Dec 5, 2019, 12:59 am
  #43  
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
Originally Posted by A Little Cow
I see 17 people (!) ahead of me on the upgrade list. Of these, 7 are duplicated. In addition, 10 who are ahead of me for Polaris also show up on on the list for upgrades to PP... I've been assuming I should be ahead of any eco fare class passenger (including GS), right?
There are multiple problems with the three-cabin upgrade lists, including people on paid P+ fares appearing as cleared upgrades even though they never upgraded in the first place.

Prior to departure, a GS in Y has priority over a Platinum in P+, because their upgrade will be waitlisted for PN, which opens before PZ will. (PZ is the fare class that's used by everyone else). It's not clear whether or not that's reflected on the list, or is supposed to be, or what happens at the gate. It's especially unclear due to the issues with these lists, now including duplication.

GS also have the ability to force through upgrades in certain circumstances.

Ultimately, it's probably best for us all to treat it as though GS priority trumps non-GS priority and take it from there.

Incidentally, there is near zero chance that your upgrade will clear. Friday upgrades are very difficult in the first place, and inventory is currently J2 O2, with only three J seats unoccupied on the seat map. (In fact, you can see the total number of bookings, which will either be 57/60 or 58/60, on the status page). They'll sell those last seats, and even if they don't, at least two of the people on that list ahead of you are likely to be 1Ks with P+ tickets.
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Old Dec 5, 2019, 1:10 am
  #44  
 
Join Date: Jan 2019
Location: middle of nowhere, formerly TYO/EWR
Programs: UA 1K
Posts: 213
Originally Posted by jsloan
Incidentally, there is near zero chance that your upgrade will clear. Friday upgrades are very difficult in the first place, and inventory is currently J2 O2, with only three J seats unoccupied on the seat map. (In fact, you can see the total number of bookings, which will either be 57/60 or 58/60, on the status page). They'll sell those last seats, and even if they don't, at least two of the people on that list ahead of you are likely to be 1Ks with P+ tickets.
It is SFO->NRT not NRT->SFO fortunately; still some hope since only 45/60 booked... but I went from being cautiously optimistic to pessimistic, as I guess one should be with these things. Fortunately after this flight I'll be 1k so perhaps I'll have more luck in the new year.

EDIT: And, looking back at it, PN is now 2, so perhaps no GS waiting? Or just more bugs... I am definitely enjoying the tarot cards readings of these lists though. :P
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Last edited by A Little Cow; Dec 5, 2019 at 1:21 am
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Old Dec 5, 2019, 3:00 am
  #45  
 
Join Date: Jun 2014
Programs: UA MM
Posts: 4,126
From what I can tell with my and my wife’s flight today, all Premier members are showing on the list whether checked in or not. Those with their names duplicated are the ones waitlisted for an upgrade with an instrument.
JimInOhio is offline  


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