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-   -   ‘Sorry, we’re currently unable to load the seat map for this flight. Pls try agn ltr’ (https://www.flyertalk.com/forum/united-airlines-mileageplus/1955915-sorry-we-re-currently-unable-load-seat-map-flight-pls-try-agn-ltr.html)

AirbusFan2B Feb 12, 2019 9:58 am
‘Sorry, we’re currently unable to load the seat map for this flight. Pls try agn ltr’
 
Is anyone else getting this? I’m on a 763 EU-US on Sun 17 Feb 2019. Last I checked I’m in a sCO business seat.

SFO_UGS Feb 12, 2019 11:55 am
Originally Posted by AirbusFan2B (Post 30769277)
Is anyone else getting this? I’m on a 763 EU-US on Sun 17 Feb 2019. Last I checked I’m in a sCO business seat.
Good question. It's happened to me on 2 of 4 flights in the last month; one domestic, the other international; both business class seats; both Boeings. Each time I called Global Services and the response was: "Yes, I see the seat map isn't loading. Please check in a day or two." Really? I asked if she knew what the problem might be and I received the same answer both times - "No, I don't know why it's not loading." I didn't follow-up. These are the (minor) unexplained things that leave me shaking my head and I move on. I'm guessing it will be corrected at some point, but I don't have the time and energy to meddle with it.

mahasamatman Feb 12, 2019 12:28 pm
If the message truly says "Pls try agn ltr", United needs to hire a new copy writer.

AirbusFan2B Feb 12, 2019 2:41 pm
Originally Posted by mahasamatman (Post 30769923)
If the message truly says "Pls try agn ltr", United needs to hire a new copy writer.
No, limitation on number of characters allowed by Flyertalk caused OP to abbreviate...

prometa Feb 12, 2019 3:09 pm
I have been getting this error on the phone app. No issues pulling seat maps from the booking interface, or via any interface on the web.

Bonehead Feb 12, 2019 3:12 pm
Been getting it occasionally. Seems to work again after a few tries.

BBSHOPSINGER Feb 12, 2019 3:21 pm
If I get this problem repeatedly, I usually sign out and back in. That has resolved it each time for me.

sincx Feb 12, 2019 11:46 pm
I've been having this error trying to access the seat map on the United App for any Premium Plus-equipped aircraft. United.com works fine through a web browser.


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