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‘Sorry, we’re currently unable to load the seat map for this flight. Pls try agn ltr’

‘Sorry, we’re currently unable to load the seat map for this flight. Pls try agn ltr’

Old Feb 12, 2019, 9:58 am
  #1  
Original Poster
 
Join Date: Jul 2012
Location: Chicago
Posts: 1,158
‘Sorry, we’re currently unable to load the seat map for this flight. Pls try agn ltr’

Is anyone else getting this? I’m on a 763 EU-US on Sun 17 Feb 2019. Last I checked I’m in a sCO business seat.
AirbusFan2B is offline  
Old Feb 12, 2019, 11:55 am
  #2  
 
Join Date: Jan 2010
Location: San Francisco
Programs: United Global Services
Posts: 92
Originally Posted by AirbusFan2B
Is anyone else getting this? I’m on a 763 EU-US on Sun 17 Feb 2019. Last I checked I’m in a sCO business seat.
Good question. It's happened to me on 2 of 4 flights in the last month; one domestic, the other international; both business class seats; both Boeings. Each time I called Global Services and the response was: "Yes, I see the seat map isn't loading. Please check in a day or two." Really? I asked if she knew what the problem might be and I received the same answer both times - "No, I don't know why it's not loading." I didn't follow-up. These are the (minor) unexplained things that leave me shaking my head and I move on. I'm guessing it will be corrected at some point, but I don't have the time and energy to meddle with it.
SFO_UGS is offline  
Old Feb 12, 2019, 12:28 pm
  #3  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
If the message truly says "Pls try agn ltr", United needs to hire a new copy writer.
mahasamatman is offline  
Old Feb 12, 2019, 2:41 pm
  #4  
Original Poster
 
Join Date: Jul 2012
Location: Chicago
Posts: 1,158
Originally Posted by mahasamatman
If the message truly says "Pls try agn ltr", United needs to hire a new copy writer.
No, limitation on number of characters allowed by Flyertalk caused OP to abbreviate...
AirbusFan2B is offline  
Old Feb 12, 2019, 3:09 pm
  #5  
 
Join Date: Jan 2016
Posts: 621
I have been getting this error on the phone app. No issues pulling seat maps from the booking interface, or via any interface on the web.
prometa is offline  
Old Feb 12, 2019, 3:12 pm
  #6  
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Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Been getting it occasionally. Seems to work again after a few tries.
Bonehead is offline  
Old Feb 12, 2019, 3:21 pm
  #7  
 
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
If I get this problem repeatedly, I usually sign out and back in. That has resolved it each time for me.
BBSHOPSINGER is offline  
Old Feb 12, 2019, 11:46 pm
  #8  
 
Join Date: Sep 2008
Posts: 812
I've been having this error trying to access the seat map on the United App for any Premium Plus-equipped aircraft. United.com works fine through a web browser.
sincx is offline  

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