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-   -   New United Clubs for MSY and RDU, Renovated FLL and LGA (https://www.flyertalk.com/forum/united-airlines-mileageplus/1950615-new-united-clubs-msy-rdu-renovated-fll-lga.html)

CMK10 Jan 12, 2019 7:47 am

New United Clubs for MSY and RDU, Renovated FLL and LGA
 
Buried at the bottom of this blog article's write up of the LAX Polaris Lounge: https://blog.wandr.me/2019/01/united...-united-clubs/ is the following:


In addressing the crowd CEO Oscar Munoz highlighted not only the new LAX facility but also four other lounges across the network that will open as new or be renewed in 2019.

The new terminal at New Orleans’s Louis Armstrong International Airport (MSY) will include a United Club, bringing passengers a new option to relax before their flight. Construction recently started and, while no specific opening date is set, United hopes to be ready at the time the new terminal opens or soon thereafter. Similarly, a new United Club lounge is coming at Raleigh-Durham International Airport (RDU). Construction is already underway. Again, no formal opening date target but it should be a matter of months, not years.

At New York City’s LaGuardia Airport (LGA) the new central terminal will soon boast a new United Club. Among other benefits, the new lounge will be inside security, making it more convenient for travelers. Construction there is essentially complete. United is awaiting work on the rest of the new terminal for its opportunity to move into the new gates and new lounge.

Finally, United is also renovating its lounge in Fort Lauderdale, Florida (FLL) this year.

I can't find any other source or details but it's certainly a happy development for this RDU flyer. My guess is they'll use the former US Club space on the upper level near gates D1-3.

Vulcan Jan 12, 2019 9:01 am

Still nothing for TPA. It just gets busier and busier here and 5-6 gates always in use. I would even take a pop up lounge. Please.....

dordal Jan 12, 2019 9:11 am

Oh that is good news. I’m out in RDU not infrequently.

Kmxu Jan 12, 2019 9:15 am

The old FLL United Club was rather small and so is SNA (Orange Co) UC. It is about time to have more UCs in some medium size cities. RDU is a good start.

artvandalay Jan 12, 2019 9:46 am


Originally Posted by Vulcan (Post 30645327)
Still nothing for TPA. It just gets busier and busier here and 5-6 gates always in use. I would even take a pop up lounge. Please.....

Never understood this. TPA has almost twice as many pax as RDU.

ms_go Jan 12, 2019 9:49 am

Glad to hear about RDU. We have family there and are in and out a few times per year.

narvik Jan 12, 2019 9:57 am

On a recent trip MSY-EWR I was walking up-and-down the terminal looking for the United Club lounge....only to realize that there isn't one, much to my surprise.
Glad to hear UA is still investing in & expanding their lounge network!

(...maybe they have a couple of dollars to spare for EWR Club lounge expansion as well....or are the OTG earnings just too lucrative???)

GSunitedloyal Jan 12, 2019 10:23 am

RDU base so glad is finally coming! And yes United took over the old club!

CaptKornDog Jan 12, 2019 11:00 am

Very good news. Certainly didn't expect any "new" cities any time soon. Though TPA needs to be on the short list, I agree.

Love that FLL is finally getting a refresh as well.

PsiFighter37 Jan 12, 2019 11:20 am


Originally Posted by Kmxu (Post 30645369)
The old FLL United Club was rather small and so is SNA (Orange Co) UC. It is about time to have more UCs in some medium size cities. RDU is a good start.

That said, I really enjoyed the UC at SNA last time I was there. Probably get some good use in it when I transit there midweek next week.

PacificClipper Jan 12, 2019 9:57 pm

UA moves to the recently opened terminal at LGA in April I believe so the new club there is not far off. FLL has been under construction for a long while and should open soon. The RDU club has also been under construction for several months. MSY should open with the new terminal. There’s also the new club at the end of the C3 concourse at EWR that’s being built. As soon as that opens the C1 club needs to be next. Great news all around. However I agree that TPA is a glaring hole in the club network.

There are some head scratchers though. Not a single club at DEN or IAD have been remodeled. Considering DEN is the most profitable UA hub it seems odd.

Also UA will be moving to T3 at PHX. The press release and media coverage only mention the new Sky Club in the new concourse. No mention of UA occupying the former Sky Club space. Me thinks the PHX club may get dropped in the terminal move.

seat38a Jan 12, 2019 10:56 pm


Originally Posted by PacificClipper (Post 30647550)
UA moves to the recently opened terminal at LGA in April I believe so the new club there is not far off. FLL has been under construction for a long while and should open soon. The RDU club has also been under construction for several months. MSY should open with the new terminal. There’s also the new club at the end of the C3 concourse at EWR that’s being built. As soon as that opens the C1 club needs to be next. Great news all around. However I agree that TPA is a glaring hole in the club network.

There are some head scratchers though. Not a single club at DEN or IAD have been remodeled. Considering DEN is the most profitable UA hub it seems odd.

Also UA will be moving to T3 at PHX. The press release and media coverage only mention the new Sky Club in the new concourse. No mention of UA occupying the former Sky Club space. Me thinks the PHX club may get dropped in the terminal move.

Well if its already profitable, I guess they see no reason to spend money on it.

PsiFighter37 Jan 13, 2019 7:05 am


Originally Posted by seat38a (Post 30647675)
Well if its already profitable, I guess they see no reason to spend money on it.

At the very least the DEN UCs could use the same refresh that the UC around C74 at EWR got - replace all the furniture with the updated seats/tables that also have plenty of USB/power plugs.

EWR764 Jan 13, 2019 7:39 am


Originally Posted by PsiFighter37 (Post 30648572)
At the very least the DEN UCs could use the same refresh that the UC around C74 at EWR got - replace all the furniture with the updated seats/tables that also have plenty of USB/power plugs.

The DEN pair were some of the first clubs to have all furniture replaced, a few years ago.

manstein58 Jan 13, 2019 7:51 am

And bupkes for CLT. Very odd decision as traffic is there and UA operates out of a spanking new, nice terminal. Good opportunity to show up a competitor and steal some business. Very, very strange corporate behavior

cfischer Jan 13, 2019 8:38 am


Originally Posted by artvandalay (Post 30645455)
Never understood this. TPA has almost twice as many pax as RDU.

pax likely visiting a UA club?

ms_go Jan 13, 2019 8:39 am


Originally Posted by PacificClipper (Post 30647550)
Also UA will be moving to T3 at PHX. The press release and media coverage only mention the new Sky Club in the new concourse. No mention of UA occupying the former Sky Club space. Me thinks the PHX club may get dropped in the terminal move.

I hope not! I use that club a lot. There was an article in the AZ Republic in December about lounge changes at PHX that said United plans to build a lounge in T3; no timeline (although I think T3 is supposed to be done next year).

joe_miami Jan 13, 2019 11:30 am


Originally Posted by PacificClipper (Post 30647550)
FLL has been under construction for a long while and should open soon.

It's been at least 18 months, hasn't it?

dulcamara Jan 13, 2019 12:31 pm

RDU? That's a change I like.

cerealmarketer Jan 13, 2019 2:18 pm


Originally Posted by manstein58 (Post 30648667)
And bupkes for CLT. Very odd decision as traffic is there and UA operates out of a spanking new, nice terminal. Good opportunity to show up a competitor and steal some business. Very, very strange corporate behavior

I thought the new concourse was nicer than most clubs with plugs at each seat and plenty of space - at least better than the AA lounge there. It is odd that no airline besides AA has club space but I guess it's like DTW, SLC or MSP. Too concentrated in one airline - at least RDU there's more even market share. TPA is a head scratcher.

artvandalay Jan 13, 2019 2:46 pm


Originally Posted by cfischer (Post 30648815)
pax likely visiting a UA club?

Enplanements:
RDU--1.183
MSY--1.427
TPA--2.036

seat38a Jan 13, 2019 5:19 pm

For everyone wanting TPA, it could just as well be that United's internal studies show that even with a bigger enplanement, not enough people will buy a United Club membership to make it worthwhile. My guess is RDU has the Research Triangle with enough big spenders who are willing to shell out for club membership. Doing a quick search on business headquartered or with a significant presence in New Orleans shows much bigger companies than TPA.

seat38a Jan 13, 2019 5:27 pm


Originally Posted by PsiFighter37 (Post 30648572)
At the very least the DEN UCs could use the same refresh that the UC around C74 at EWR got - replace all the furniture with the updated seats/tables that also have plenty of USB/power plugs.

I was there June of last year and the clubs already have the same furnitures that United's newest club at LAX has.

LAX
https://farm2.staticflickr.com/1723/...4e7cb317_z.jpg
https://farm5.staticflickr.com/4664/...05d330e2_z.jpg

DEN
https://farm2.staticflickr.com/1759/...55c304e3_z.jpg
https://farm2.staticflickr.com/1722/...3eef50e4_z.jpg

raehl311 Jan 13, 2019 5:51 pm


Originally Posted by cerealmarketer (Post 30650073)
I thought the new concourse was nicer than most clubs with plugs at each seat and plenty of space - at least better than the AA lounge there. It is odd that no airline besides AA has club space but I guess it's like DTW, SLC or MSP. Too concentrated in one airline - at least RDU there's more even market share. TPA is a head scratcher.

MSP has a United club. :) It doesn't have a kitchen though so the food selection is pretty much the same as it was 10 years ago (plus soup.)

TPA is more of a leisure route so can see why they might put RDU first.

Could also be an issue of space - does the airport have a place for United to put a club even if they wanted to?

SAN 1K Jan 13, 2019 7:16 pm

I am now RDU based - so very excited to hear about a club opening here. I’d assume it will be in the upper-level area that’s similar to where the Delta and American clubs are - but on the west end..?....

cerealmarketer Jan 13, 2019 7:42 pm


Originally Posted by raehl311 (Post 30650812)
MSP has a United club. :) It doesn't have a kitchen though so the food selection is pretty much the same as it was 10 years ago (plus soup.)

TPA is more of a leisure route so can see why they might put RDU first.

Could also be an issue of space - does the airport have a place for United to put a club even if they wanted to?

Wow that old MSP Red Carpet Club is still there - figured it wasn’t long for the world after the merger.

Guess Medtronic / 3M connecting to Asia keeps it going.

wanderingkev Jan 13, 2019 8:01 pm


Originally Posted by CMK10 (Post 30645118)
Buried at the bottom of this blog article's write up of the LAX Polaris Lounge: https://blog.wandr.me/2019/01/united...-united-clubs/ is the following:



I can't find any other source or details but it's certainly a happy development for this RDU flyer. My guess is they'll use the former US Club space on the upper level near gates D1-3.

The folks at RDU have been talking about a club there for at least 12 months , glad to see it materializing , Long way off the gates though as UA has got pushed down the bottom end with the ever expanding Frontier,

TBD Jan 13, 2019 8:36 pm

Can't deny that TPA has a lot of tourists, but it also hosts a growing list of offices for recognizable companies with global and/or premium demand. Citi, McKinsey, Amgen, Bristol-Myers Squibb, Johnson & Johnson, Raymond James, Coke, and Jabil Circuit come to mind. DL and AA both offer lounges in TPA.

Lufthansa's almost-daily flight to FRA could add some alliance justification for a lounge (if it was in the same terminal).

threeoh Jan 13, 2019 8:47 pm


Originally Posted by cerealmarketer (Post 30651106)
Wow that old MSP Red Carpet Club is still there - figured it wasn’t long for the world after the merger.

Guess Medtronic / 3M connecting to Asia keeps it going.

I think there is a strategic advantage to having a Club at your competitor's hub. Same with ATL, PHL, DFW, etc.


For everyone wanting TPA, it could just as well be that United's internal studies show that even with a bigger enplanement, not enough people will buy a United Club membership to make it worthwhile. My guess is RDU has the Research Triangle with enough big spenders who are willing to shell out for club membership. Doing a quick search on business headquartered or with a significant presence in New Orleans shows much bigger companies than TPA.
Either club memberships or premium int'l travel. Maybe more UA traffic out of RDU is connecting on J TATL/TPAC than out of TPA, and they think not offering UC access (since there is a Sky Club and Admirals Club) is enough to make them not competitive.

I mean offering some direct TATL service like AA and DL would also help...

PsiFighter37 Jan 13, 2019 8:57 pm


Originally Posted by seat38a (Post 30650744)
I was there June of last year and the clubs already have the same furnitures that United's newest club at LAX has.

I stand corrected! I last spent time there in May 2017, and it looked dumpy as ever then.

COSPILOT Jan 13, 2019 9:19 pm

We each have our respective airports that don’t have clubs, but we wish had one. SLC for me. Maybe with the new airport I’ll not only get improvements in rental car experiences but a UA club as well!

seat38a Jan 13, 2019 11:39 pm

QUOTE=TBD;30651266]Can't deny that TPA has a lot of tourists, but it also hosts a growing list of offices for recognizable companies with global and/or premium demand. Citi, McKinsey, Amgen, Bristol-Myers Squibb, Johnson & Johnson, Raymond James, Coke, and Jabil Circuit come to mind. DL and AA both offer lounges in TPA.

Lufthansa's almost-daily flight to FRA could add some alliance justification for a lounge (if it was in the same terminal).[/QUOTE]
Maybe those office's will grow and more fortune 500 companies will move in, but from everything that I'm reading, the current top employers of Tampa are Publix, Walmart and and a McDonals franchise. The rankings for the three are 1, 3 and 8 with the rest filled in with hospitals and and education.

seat38a Jan 13, 2019 11:42 pm

I do hope that the new clubs offer food choices like the LAX club and NOT like the SFO clubs. I was at the LAX club in December and they've really upped their game for the evening items. From what others have written, the LAX club has really upped the breakfast game as well.

ethan76 Jan 14, 2019 1:32 am


Originally Posted by artvandalay (Post 30645455)
Never understood this. TPA has almost twice as many pax as RDU.


a typically reliable source told me TPA is in the 2019 budget and should open next year.

Also so some interesting talk about a new terminal long term with the TPA authority covering the club there if one is built in A now.


unsurprisingly the space is where CO had once planed to put a P-club in TPA

dmurphynj Jan 14, 2019 3:39 am


Originally Posted by ethan76 (Post 30651789)



a typically reliable source told me TPA is in the 2019 budget and should open next year.

Also so some interesting talk about a new terminal long term with the TPA authority covering the club there if one is built in A now.


unsurprisingly the space is where CO had once planed to put a P-club in TPA

That’s great news! Now, if we could get a club in CMH..... my circuit would be complete. I’d have 100% coverage in my usual destinations.

SAN 1K Jan 14, 2019 5:05 am

I asked some United staff at RDU this morning. They say 3-6 months. That would be opening in March to June. Mention of permits and such as part of the timeframe.
From what I can see looking up into the space, it doesn’t appear any actual construction is happening yet. I’d think one could fit out a small-ish club in 3 months max of actual construction.

TBD Jan 14, 2019 6:07 am


Originally Posted by seat38a (Post 30651622)
Maybe those office's will grow and more fortune 500 companies will move in, but from everything that I'm reading, the current top employers of Tampa are Publix, Walmart and and a McDonals franchise. The rankings for the three are 1, 3 and 8 with the rest filled in with hospitals and and education. I'm sure none of them are spending like this:

I don't think the top employer list is the right guideline. Publix is the local grocery store (with a near monopoly), so of course they employ a tremendous number of people. From what I can see, the other largest employers are hospitals and the government.
Similarly, Raleigh-Durham's top employers seem to be the local health system, the state, and the school system.
In New Orleans, four of the top five employers are healthcare systems.

wanderingkev Jan 14, 2019 7:28 am


Originally Posted by TBD (Post 30652325)
I don't think the top employer list is the right guideline. Publix is the local grocery store (with a near monopoly), so of course they employ a tremendous number of people. From what I can see, the other largest employers are hospitals and the government.
Similarly, Raleigh-Durham's top employers seem to be the local health system, the state, and the school system.
In New Orleans, four of the top five employers are healthcare systems.

RDU...... Has
SAS
Lenova / IBM-to a point the airport is discussing a direct China flight
Glaxo Smith Kline
Cisco
Plus the one's you mention, very diverse economy

TBD Jan 14, 2019 8:30 am


Originally Posted by wanderingkev (Post 30652589)
RDU...... Has
SAS
Lenova / IBM-to a point the airport is discussing a direct China flight
Glaxo Smith Kline
Cisco
Plus the one's you mention, very diverse economy

That's my point, though. Of those, I think only SAS is "headquartered" in RDU. The rest are just big names with offices there. Exact same as Tampa.

entropy Jan 14, 2019 8:38 am

Whenever I do travel to TPA its on business, so that would be nice.

I certainly appreciate the SNA club as well, despite being small.. I <3 SNA, much better than LAX...


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