Relentless UA In-Flight Credit Card Pumping
Aug 4, 2018, 6:19 am
#46
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
None of those made me particularly excited to try flying US again -- and I fact I didn't for ~10 years until I had to (to get to ILM)... Hopefully UA can pull itself back from the ledge.
The sporatic "we have a very special offer" PAs are annoying; putting them on every flight will at least make them easier to tune out (along with the iccassinally useful/important info that FAs share, but hey... Primarially for safety right?
Aug 4, 2018, 2:30 pm
#48
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
To be fair though, the tray table ads were a pmUA thing too.
Aug 4, 2018, 3:16 pm
#49
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
The more I fly this airline, the more I am becoming nauseated with the lack of professionalism and the indifference shown to their customers, and it's only getting worse! Unsupervised F/A's are going to do whatever they want, anytime they want, and will immediately run to their galley nest for support, when challenged!
Aug 4, 2018, 7:27 pm
#50
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Aug 4, 2018, 11:19 pm
#51
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,342
I don't do twitter either but looking at their feed it is the land of milk and honey so I assume that nothing inflammatory is there. But I am not a tweeter so possibly looking in the totally wrong place to see any negative feedback directed towards them. Do I have to be on twitter to see the barbed comments?
Aug 7, 2019, 7:25 pm
#52
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I've managed to avoid it until today (with the exception of those obnoxious ads that play on the IFE) and it happened on of all things a 50 minute MLU-IAH ER4. The FA did a quick service to our 60% full flight of water and Coke (?) and then made an announcement about the credit card. After she made the announcement, she showed each person the application. I was reading my book and she poked me in the shoulder with the corner of the applications which I found incredibly rude. Even if I didn't already have both the Explorer and the Club card I wouldn't bother to respond to such tactics.
Aug 7, 2019, 7:48 pm
#53
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
I've managed to avoid it until today (with the exception of those obnoxious ads that play on the IFE) and it happened on of all things a 50 minute MLU-IAH ER4. The FA did a quick service to our 60% full flight of water and Coke (?) and then made an announcement about the credit card. After she made the announcement, she showed each person the application. I was reading my book and she poked me in the shoulder with the corner of the applications which I found incredibly rude. Even if I didn't already have both the Explorer and the Club card I wouldn't bother to respond to such tactics.
Aug 7, 2019, 9:08 pm
#54
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
I take ORD-MKE sometimes. A 15min flight. Some FA's can get all the way down the aisle with a water service and snacks while offering GS/1K real snacks and drinks. Some can only do water. Some don't have time to do any of it. All have time to offer the credit card. (ok, maybe not ALL, but you get the idea)
Aug 7, 2019, 9:50 pm
#55
Join Date: Jan 2017
Location: Portland OR
Programs: United 1K 1MM, Marriott Bonvoy Platinum, Hilton HHonors Gold
Posts: 560
Oh come on it’s not that bad. You can ignore it just as you can ignore the pre-boarding “Personal Device Entertainment” blurb even on a flight with full AVOD. They don’t walk up the aisle and thrust the application form in peoples’ faces.
And the announcement is shorter than the “Please fasten your seatbelts” announcement in Japanese.
And the announcement is shorter than the “Please fasten your seatbelts” announcement in Japanese.
Aug 7, 2019, 10:10 pm
#56
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
For the most part, this change has been a non-event for me. I can only think of one flight where I really noticed it since the initial wave when the policy was new. I think most of the FAs hate it as much as the passengers do.
Aug 7, 2019, 10:47 pm
#57
Join Date: Oct 2010
Location: SFO
Programs: UA 1K
Posts: 66
I don't do twitter either but looking at their feed it is the land of milk and honey so I assume that nothing inflammatory is there. But I am not a tweeter so possibly looking in the totally wrong place to see any negative feedback directed towards them. Do I have to be on twitter to see the barbed comments?
Au contraire. You need to look at “Tweets & Replies.” Loaded with complaints and vitriol but a good bit from once per year type travelers. It’s always a fun time killer while in a line. I haven’t experienced the in-flight hawking as much as I notice it everywhere else...the website, the app, in airport signage, Hemispheres, etc. It’s very obnoxious but not as bad as L-US crews who pitch the AA card on every flight. In fact on one recent flight they mentioned over and over you would get 50k “Dividend Miles.”
Aug 8, 2019, 12:24 am
#58
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
I thought it was just me but all my (domestic) flights in the past two months have been pushing the CC. Not to the extent of being tapped on the shoulder but annoying.
I am one of those frequent flyers who do pay attention to the safety demonstration and other briefings by the FA - cellphone, door closing, etc. However, the CC announcement is starting to make me switch off such that I entirely missed the second to last safety briefing.
If the FAs are primarily there for our safety then I think all their announcements should be safety related.
(Touting a CC does not fall within a safety announcement in my book - I may actually write this in the next survey I receive.)
I am one of those frequent flyers who do pay attention to the safety demonstration and other briefings by the FA - cellphone, door closing, etc. However, the CC announcement is starting to make me switch off such that I entirely missed the second to last safety briefing.
If the FAs are primarily there for our safety then I think all their announcements should be safety related.
(Touting a CC does not fall within a safety announcement in my book - I may actually write this in the next survey I receive.)
Aug 8, 2019, 2:34 am
#59
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,595
I thought it was just me but all my (domestic) flights in the past two months have been pushing the CC. Not to the extent of being tapped on the shoulder but annoying.
I am one of those frequent flyers who do pay attention to the safety demonstration and other briefings by the FA - cellphone, door closing, etc. However, the CC announcement is starting to make me switch off such that I entirely missed the second to last safety briefing.
If the FAs are primarily there for our safety then I think all their announcements should be safety related.
(Touting a CC does not fall within a safety announcement in my book - I may actually write this in the next survey I receive.)
I am one of those frequent flyers who do pay attention to the safety demonstration and other briefings by the FA - cellphone, door closing, etc. However, the CC announcement is starting to make me switch off such that I entirely missed the second to last safety briefing.
If the FAs are primarily there for our safety then I think all their announcements should be safety related.
(Touting a CC does not fall within a safety announcement in my book - I may actually write this in the next survey I receive.)
