United Tickets with Segments on Juneyao Metal?
Jul 13, 2018, 7:03 am
#16
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
This was terrible advice and caused all of the other problems that you describe.
Booking flights separately eliminates all of your protections for delay; it also eliminates any requirement that Juneyao (HO) honor United's baggage policy.
Any time you are dealing with multiple airlines, it's essential to make sure that the reservation tickets properly, and the time to do that is within the first 24 hours. (The general IATA rule provides 72 hours for airlines to confirm reservations, but a *A policy limits it to 24). If UA can't ticket an HO flight, your best bet is to find another route / carrier.
Booking flights separately eliminates all of your protections for delay; it also eliminates any requirement that Juneyao (HO) honor United's baggage policy.
Any time you are dealing with multiple airlines, it's essential to make sure that the reservation tickets properly, and the time to do that is within the first 24 hours. (The general IATA rule provides 72 hours for airlines to confirm reservations, but a *A policy limits it to 24). If UA can't ticket an HO flight, your best bet is to find another route / carrier.
Aug 17, 2018, 2:28 pm
#17
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
sorry to jump in on this-but i have a flight shenzhen to shonai via shanghai and tokyo.
the leg shanghai haneda is juneyao.
will i get lounge access as a star gold?as a connecting flight seems it will be ok but wanted to ck?
thanks
the leg shanghai haneda is juneyao.
will i get lounge access as a star gold?as a connecting flight seems it will be ok but wanted to ck?
thanks
Aug 17, 2018, 3:24 pm
#18
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Juneyao is not a *A member, it is a Connecting Partner
Aug 17, 2018, 3:34 pm
#19
Join Date: May 2012
Programs: UA
Posts: 1,098
From my experience in HKG and PVG its no problem.
May 31, 2019, 12:44 am
#20
Join Date: Apr 2012
Location: LIS/AUS
Programs: UA 1K, Hilton Gold, Marriott Titanium, TAP Gold
Posts: 263
I have a flight on Juneyao tomorrow via MP award and I’m unable to check-in because I don’t have a Chinese phone number. Has anyone had any issues with checking in at the airport?
Does anyone know how I can check if there’s anything wrong with my ticket/it exists on the Juneyao site?
Does anyone know how I can check if there’s anything wrong with my ticket/it exists on the Juneyao site?
May 31, 2019, 1:11 am
#22
Join Date: Apr 2012
Location: LIS/AUS
Programs: UA 1K, Hilton Gold, Marriott Titanium, TAP Gold
Posts: 263
May 31, 2019, 1:29 am
#23
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,034
Jun 3, 2019, 8:10 pm
#24
Join Date: Sep 2012
Location: SEA
Programs: UA MP (1K, 1MM)
Posts: 268
Also, many numbers for the airline can be found on this page: http://www.en.juneyao.com/ContactUs.htm
Last edited by SFHokie; Jun 4, 2019 at 1:55 am Reason: Pasted the wrong URL link
Jun 4, 2019, 1:58 am
#27
Join Date: Sep 2012
Location: SEA
Programs: UA MP (1K, 1MM)
Posts: 268
As do I ... but also use Bing when not wanting to "work around things".
Absolutely incorrect. I'm in mainland China and I have an Android phone. I listen to Play Music all the time and watch videos on Play Movies + TV app. Heck, I even use a Chromecast at home to watch YouTube on my television. You just need to know how to work around things. Just like knowing how to look for the little flag (or two letter language designator like EN or ZH) to change a language on a web site to one you can understand, as is the case for the Juneyao web site. (It's in the upper right of their home page.)
Absolutely incorrect. I'm in mainland China and I have an Android phone. I listen to Play Music all the time and watch videos on Play Movies + TV app. Heck, I even use a Chromecast at home to watch YouTube on my television. You just need to know how to work around things. Just like knowing how to look for the little flag (or two letter language designator like EN or ZH) to change a language on a web site to one you can understand, as is the case for the Juneyao web site. (It's in the upper right of their home page.)
Sep 17, 2019, 2:02 pm
#28
Join Date: Jul 2014
Location: Xiamen
Programs: UA Gold
Posts: 81
Help!!
I thought everything was fine but now I'm worried!
I am flying XMN-PVG-ORD-IAH on Thursday. I booked on United but my first flight is domestic within China on Juneyao. I am *G. What will be my baggage allowance?
Reading the board here it looks like they'll allow me to have Baggage benefits but the website gives me zero idea what that would be, and I cant get the phone number to work. I live in China so it's a “local” call and it won't connect. I need to know if I can have 2 checked bags and a carry-on like United allows!
Please help!!
I am flying XMN-PVG-ORD-IAH on Thursday. I booked on United but my first flight is domestic within China on Juneyao. I am *G. What will be my baggage allowance?
Reading the board here it looks like they'll allow me to have Baggage benefits but the website gives me zero idea what that would be, and I cant get the phone number to work. I live in China so it's a “local” call and it won't connect. I need to know if I can have 2 checked bags and a carry-on like United allows!
Please help!!
Sep 17, 2019, 2:39 pm
#29
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
I thought everything was fine but now I'm worried!
I am flying XMN-PVG-ORD-IAH on Thursday. I booked on United but my first flight is domestic within China on Juneyao. I am *G. What will be my baggage allowance?
Reading the board here it looks like they'll allow me to have Baggage benefits but the website gives me zero idea what that would be, and I cant get the phone number to work. I live in China so it's a “local” call and it won't connect. I need to know if I can have 2 checked bags and a carry-on like United allows!
Please help!!
I am flying XMN-PVG-ORD-IAH on Thursday. I booked on United but my first flight is domestic within China on Juneyao. I am *G. What will be my baggage allowance?
Reading the board here it looks like they'll allow me to have Baggage benefits but the website gives me zero idea what that would be, and I cant get the phone number to work. I live in China so it's a “local” call and it won't connect. I need to know if I can have 2 checked bags and a carry-on like United allows!
Please help!!
What does it say on your receipt?
Sep 17, 2019, 2:55 pm
#30
Join Date: Jul 2014
Location: Xiamen
Programs: UA Gold
Posts: 81
My receipt shows the standard United Gold allowance of 2 free checked bags 32kg. However, on the phone with United earlier an agent said since my initial flight is with Juneyao I must adhere to their baggage rules, not United's.