Last edit by: WineCountryUA
Chicago Tribune
WSJ: 'United Suspends Cargo Program for Pets' (paywall)
United Airlines is suspending new reservations for pets traveling in the cargo compartment after three dogs were loaded onto wrong planes last week and a fourth died in an overhead bin.
United will honor reservations that have already been confirmed for PetSafe, its program for pets traveling in cargo, the airline said Tuesday. The suspension does not affect pets traveling with their owners in the cabin.
“We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets,” United spokeswoman Maggie Schmerin said in an emailed statement.
The airline said it would complete the review by May 1.
United will honor reservations that have already been confirmed for PetSafe, its program for pets traveling in cargo, the airline said Tuesday. The suspension does not affect pets traveling with their owners in the cabin.
“We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets,” United spokeswoman Maggie Schmerin said in an emailed statement.
The airline said it would complete the review by May 1.
Under fire for its handling of pets, United Continental Holdings Inc will stop taking reservations for its live-animal shipping program at least until May 1 while it reviews the program.
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United will continue to transport animals with existing reservations during the program’s suspension. A spokesman said the review would be conducted with independent animal-safety experts.
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United will continue to transport animals with existing reservations during the program’s suspension. A spokesman said the review would be conducted with independent animal-safety experts.
United Suspends Cargo Program for Pets (PetSafe)
#1
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United Suspends Cargo Program for Pets (PetSafe)
Not sure if more relevant to this thread or the other.
WSJ: 'United Suspends Cargo Program for Pets' (paywall)
WSJ: 'United Suspends Cargo Program for Pets' (paywall)
Under fire for its handling of pets, United Continental Holdings Inc will stop taking reservations for its live-animal shipping program at least until May 1 while it reviews the program.
...
United will continue to transport animals with existing reservations during the program’s suspension. A spokesman said the review would be conducted with independent animal-safety experts.
...
United will continue to transport animals with existing reservations during the program’s suspension. A spokesman said the review would be conducted with independent animal-safety experts.
#2
Join Date: Jul 2012
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On a related note, the WSJ's aviation columnist openly advises against taking pets on flights in today's paper. While he refers to the recent UA events, his advise holds against any airline.
https://www.wsj.com/articles/on-your...ome-1521551262 (WSJ Paywall)
"Flying on airlines with your four-legged family members really isn’t a smart idea."
"There isn’t a good way to take your pet on an airplane. "
https://www.wsj.com/articles/on-your...ome-1521551262 (WSJ Paywall)
"Flying on airlines with your four-legged family members really isn’t a smart idea."
"There isn’t a good way to take your pet on an airplane. "
#3
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News is that UAL will stop flying any dogs as cargo.United Airlines suspends cargo-hold pet transport after bad publicity
Mar. 20, 2018 9:37 AM ET|By: Carl Surran, SA News Editor United Airlines (NYSE:UAL) says it will stop the shipment of pets in airplane cargo holds at least until May 1 while it reviews the program, after the death of a puppy and mistakes in handling other dogs last week prompted a wave of negative publicity.
The move does not affect travel for pets flying in-cabin, which was placed under review after the death last week of a dog placed in an overhead bin at the order of a flight attendant on a Houston-to-New York flight.
United had 18 pets die in 2017 while being shipped in the cargo hold under its "PetSafe" program, 3x as many deaths as American, Delta and Alaska airlines combined, according to data from the U.S. Department of Transportation.
Mar. 20, 2018 9:37 AM ET|By: Carl Surran, SA News Editor United Airlines (NYSE:UAL) says it will stop the shipment of pets in airplane cargo holds at least until May 1 while it reviews the program, after the death of a puppy and mistakes in handling other dogs last week prompted a wave of negative publicity.
The move does not affect travel for pets flying in-cabin, which was placed under review after the death last week of a dog placed in an overhead bin at the order of a flight attendant on a Houston-to-New York flight.
United had 18 pets die in 2017 while being shipped in the cargo hold under its "PetSafe" program, 3x as many deaths as American, Delta and Alaska airlines combined, according to data from the U.S. Department of Transportation.
Last edited by wxman22; Mar 20, 2018 at 8:24 am Reason: addition
#4
Join Date: Dec 2012
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The reality is that airplane pasenger cabins were not designed for pets.
The fix is simple. Have special pet flights. The pet flight would be a pet lovers paradise. They would probably enjoy it a lot more than a normal flight. Think of all the advantages: Other pets for your pet to play with, special pet announcements and pet movies on the entertainment system, pet food for snacks and meals, and, of course, many other pet owners who will not be bored to death when you tell them about little Snoopy's exploits at the dog park.
Since it is a Pet Flight, non pet owners on the flight would have no rights to complain. And, of course, pet owners will have no right to expect that their pet can be on a non pet flight.
The fix is simple. Have special pet flights. The pet flight would be a pet lovers paradise. They would probably enjoy it a lot more than a normal flight. Think of all the advantages: Other pets for your pet to play with, special pet announcements and pet movies on the entertainment system, pet food for snacks and meals, and, of course, many other pet owners who will not be bored to death when you tell them about little Snoopy's exploits at the dog park.
Since it is a Pet Flight, non pet owners on the flight would have no rights to complain. And, of course, pet owners will have no right to expect that their pet can be on a non pet flight.
#5
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Not sure if more relevant to this thread or the other.
WSJ: 'United Suspends Cargo Program for Pets' (paywall)
WSJ: 'United Suspends Cargo Program for Pets' (paywall)
#8
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Or, like BA with its UM program, the carrier finds that doing it the right way cannot be justified by the cost and thus eliminates the program entirely. Kids under 14 can't fly alone on BA anymore.
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And no, driving from Houston to Sao Paulo isnt an option.
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Of course you're right - there needs to be a way to move pets around, safely. Clearly, PetSafe has issues, but there needs to be something to replace it.
Last edited by WineCountryUA; Mar 20, 2018 at 1:15 pm Reason: discuss the issue;not the poster(s)
#13
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I moved back to Hawaii with 2 dogs and 3 cats. Later, I had to move my elderly mom back with her two cats. Not going abandon pets.
UA should institute system where passenger fills out multi-copy personal info form at cargo check-in and sticks it to carrier. Passenger takes one copy. 2nd copy is removed once loaded and handed to passenger. 3rd, 4th, 5th copies stay on carrier and used as needed. That way, passenger knows carrier is on plane and it's the right carrier. If owner is not travelling with carrier, photo of carrier and pet in hold should be transmitted to owner (trickier here for owner to be assured on correct flight). Just a couple of simple ideas that UA might consider.
Each time I travelled with pets, I was a bit obnoxious about getting assurances that the carriers were aboard. In each case, I was pretty confident that the positive response was because they actually checked.
UA should institute system where passenger fills out multi-copy personal info form at cargo check-in and sticks it to carrier. Passenger takes one copy. 2nd copy is removed once loaded and handed to passenger. 3rd, 4th, 5th copies stay on carrier and used as needed. That way, passenger knows carrier is on plane and it's the right carrier. If owner is not travelling with carrier, photo of carrier and pet in hold should be transmitted to owner (trickier here for owner to be assured on correct flight). Just a couple of simple ideas that UA might consider.
Each time I travelled with pets, I was a bit obnoxious about getting assurances that the carriers were aboard. In each case, I was pretty confident that the positive response was because they actually checked.
Last edited by IAH-OIL-TRASH; Mar 20, 2018 at 12:46 pm
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#15
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I moved back to Hawaii with 2 dogs and 3 cats. Later, I had to move my elderly mom back with her two cats. Not going abandon pets.
UA should institute system where passenger fills out multi-copy personal info form at cargo check-in and sticks it to carrier. Passnger takes one copy. 2nd copy is removed once loaded and handed to passenger. 3rd, 4th, 5th copies stay on carrier and used as needed. That way, passenger knows carrier is on plane and it's the right carrier. If owner is not travelling with carrier, photo of carrier and pet in hold should be transmitted to owner (trickier here for owner to be assured on correct flight). Just a couple of simple ideas that UA might consider.
UA should institute system where passenger fills out multi-copy personal info form at cargo check-in and sticks it to carrier. Passnger takes one copy. 2nd copy is removed once loaded and handed to passenger. 3rd, 4th, 5th copies stay on carrier and used as needed. That way, passenger knows carrier is on plane and it's the right carrier. If owner is not travelling with carrier, photo of carrier and pet in hold should be transmitted to owner (trickier here for owner to be assured on correct flight). Just a couple of simple ideas that UA might consider.