Just to update: Lih to SFO on 2/20/18 737-300: no pillow. Horrible seats generally
SFO to LIH on 3/4/2018 757 Saks duvet and pillow. Great! Maybe complaining works?

You expected a pillow on a 738? Never going to happen. Only on lie-flats, and on domestic routes, even then only sometimes.

BYO gel pillow you borrowed from your last Polaris flight ;)

No need to steal it. You can buy one from the United store for $12.99.

No - unless you're on a 752 or 777 (the lie-flats) to Hawaii, your chances of pillows are zero. Complaining hasn't changed the recent pillow/duvet catering discrimination relative to seat type to/from Islands. If the seat goes lie-flat, you usually get the pillow/duvet. If the seat is the regular domestic recliner, no pillow/duvet. At best, the domestic F seats get the thin blue binky.

Actually, we are now armed with travel pillows and blankets for those ovenight flights. But we've decided if its not lie-flat, we'll stick to Row 21 aisle and window!

Those seats suck on the 739. Shorter pan, harder cushion, no armrest at the window.

I know. But, sometimes, we need to take the night flight. I'm not looking forward to the summer, when it seems that most of the SFO-LIH planes are scheduled to be that 739/738?

Is that pillow new or used?

Can anyone give recent feedback. Are there still no pillows on wide body domestic flights or has anything changed? Going in Jan from EWR-SJU-EWR on the 764.

I did EWR-SJU-EWR a few months ago up front and there were no pillows provisioned on the 764. I also did these flights in the summer of last year and did not have pillows.

I think it's a little more complicated than that. All the lie-flat flights to Hawaii (even ex-Left Coast) usually get pillows/duvets. EWR-SJU is just 4 hours, so maybe under (timewise) a provisioning cut-off? Or maybe it's route dependent, regardless of flight time? Does a lie-flat BOS-LAX get pillows/duvets?

The non-stops between EWR and SJU don't involve a redeye segment, so maybe no provisioning. Most of the lie-flats from Hawaii are redeyes, so maybe UA just provisions both ways? Be nice if UA explained their pillow/duvet policy like they do the PJs, so expectations can be had (and occasionally crushed)..

Agree that there are a few gradations between Polaris and no-pillow front cabins, and it's good to point them out. But I still think that United is the least pillow-friendly of the big 3 US carriers that run "first class" cabins. Delta stocks pillows even on regional jets with front cabins.

I've made the plea to "bring back pillows" to front cabins on United in every post-flight survey that I've filled out since 2012. We can see how much weight I carry from the results of all that feedback.

Where is Mr. Pillows when we need him? :D

No pillow on UIO-IAH redeye last month.