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-   -   GPU cleared, no email (https://www.flyertalk.com/forum/united-airlines-mileageplus/1821035-gpu-cleared-no-email.html)

alexperi Feb 10, 2017 5:34 am
GPU cleared, no email
 
Here's a weird thing. I am flying TLV-EWR in a couple of days and was checking flight status, and happened to notice that the seat I had booked - 16A - was showing as empty on the seat map. So I go into my reservation on the app, and it says that my upgrade has cleared. But I did not receive an email from United.

I was then able to go and select a BF seat and then phoned United to have the ticket re-issued as usual.

Very happy that my GPU cleared of course! - but very odd that I got booted out of my seat without being given another one and without receiving an email...

Has this happened to anyone else?

ani90 Feb 10, 2017 5:48 am
Originally Posted by alexperi;27890)

Has this happened to anyone else?
Yes

JVPhoto Feb 10, 2017 5:52 am
My GPUs always have cleared at booking. CPUs I've had about 5 and maybe got notifications for 2 of them.

DawgmanOH Feb 10, 2017 5:57 am
Originally Posted by alexperi (Post 27890735)
Has this happened to anyone else?
Definitely has. I would say about 20% of the time I get a GPU cleared, no email is sent.

kirkwoodj Feb 10, 2017 6:30 am
Plenty of times

Phil Level Feb 10, 2017 9:15 am
Be happy your GPU cleared! ^

Can't speak to GPU, but when using RPU's there nas never been a consistent email notification of upgrades clearing. Whenever I have an upgrade waitlisted I check every morning to see if it cleared.

sannmann Feb 10, 2017 10:29 am
I had this happen to me a couple weeks ago. Agent said it was because of married segments. The married segment had cleared at booking.

cfischer Feb 11, 2017 3:28 pm
I only consistently get an Email when my waitlisted GPUs on LH clear.

mduell Feb 11, 2017 4:49 pm
UA doesn't reliably or timely send emails for most things, and certainly not upgrades.

They're pretty good about new reservations. That's about it.

John Aldeborgh Feb 12, 2017 1:56 am
Same here, upgrades often clear without an email. Seems like this should be easy to fix.

FL390 Feb 12, 2017 8:42 am
Originally Posted by John Aldeborgh (Post 27897759)
Same here, upgrades often clear without an email. Seems like this should be easy to fix.
I don't think the word easy and United IT go together.

afrozenfyre Feb 13, 2017 12:57 pm
Originally Posted by cfischer (Post 27896551)
I only consistently get an Email when my waitlisted GPUs on LH clear.
Really? I get zero notification for LH upgrades. Might have been because they are usually LH-ticketed too, though.

It would be nice if the app could push a notification whenever there is a change to the flight. Or it's time to check in. I would even settle for an hourly polling. The updates in the app are slow and provide no indication of changes.

TomMM Feb 13, 2017 3:24 pm
Originally Posted by cfischer (Post 27896551)
I only consistently get an Email when my waitlisted GPUs on LH clear.
Funny, those are the emails I never receive:D

I receive emails for my CPUs but as another person mentioned up thread, all of my GPUs clear at booking.

cfischer Feb 13, 2017 5:28 pm
Originally Posted by afrozenfyre (Post 27903952)
Really? I get zero notification for LH upgrades. Might have been because they are usually LH-ticketed too, though.

It would be nice if the app could push a notification whenever there is a change to the flight. Or it's time to check in. I would even settle for an hourly polling. The updates in the app are slow and provide no indication of changes.
mine are 100% 016 tickets ... for the obvious reason ;)


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