Apr 10, 2017, 4:49 pm
Last edit by: WineCountryUA
United WiFi subscription.
First announced in early 2017, withdrawn and then re-introduced Feb 2018
Appears to be the same as the originally proposed pricing
Annual is 11x monthly; North America & Central America or Global option
On 8 May 2017, some received
First announced in early 2017, withdrawn and then re-introduced Feb 2018
Appears to be the same as the originally proposed pricing
Annual is 11x monthly; North America & Central America or Global option
For some reason, they put a wrong link on the MP account overview page.
The new Wi-Fi subscription is handled by the same general subscription management interface which also covers subscriptions for United Club, Economy+, etc.
Here is the correct link: https://www.united.com/ual/en/us/subscription/wifi
Pricing depends on the term and the covered geographical region:
North America and Central America, monthly: $49 or 7,540 miles
North America and Central America, annual: $539 or 82,930 miles
Global, monthly: $69 or 10,620 miles
Global, annual: $759 or 82,930 miles
Yes, I've noticed the discrepancy, same mileage pricing in both annual options, but that's what it says right now.
Subscribers can change the geographic region where they want to use a subscription from the North and Central America region to Global at any time. Subscribers cannot switch from a Global subscription to a North and Central America subscription.
As with the other subscriptions, it is possible to gift a Wi-Fi subscription to someone else.
The new Wi-Fi subscription is handled by the same general subscription management interface which also covers subscriptions for United Club, Economy+, etc.
Here is the correct link: https://www.united.com/ual/en/us/subscription/wifi
Pricing depends on the term and the covered geographical region:
North America and Central America, monthly: $49 or 7,540 miles
North America and Central America, annual: $539 or 82,930 miles
Global, monthly: $69 or 10,620 miles
Global, annual: $759 or 82,930 miles
Yes, I've noticed the discrepancy, same mileage pricing in both annual options, but that's what it says right now.
Subscribers can change the geographic region where they want to use a subscription from the North and Central America region to Global at any time. Subscribers cannot switch from a Global subscription to a North and Central America subscription.
As with the other subscriptions, it is possible to gift a Wi-Fi subscription to someone else.
Hard to believe this is true, but here's an email I just received from UA:
We have some important information about your United Wi-FiSM subscription purchase on April 10, 2017.
Due to a technical issue, we offered United Wi-Fi subscriptions before we were fully ready to make them available. We have since removed the option to purchase United Wi-Fi subscriptions.
The good news is that you can still use your subscription until December 31, 2017, and you’ll receive a full refund for your purchase. United Wi-Fi subscriptions will also be available for purchase again soon.
We hope you enjoy your subscription, and we’re sorry for any confusion that this may have caused.
United Airlines Wi-Fi Team
We have some important information about your United Wi-FiSM subscription purchase on April 10, 2017.
Due to a technical issue, we offered United Wi-Fi subscriptions before we were fully ready to make them available. We have since removed the option to purchase United Wi-Fi subscriptions.
The good news is that you can still use your subscription until December 31, 2017, and you’ll receive a full refund for your purchase. United Wi-Fi subscriptions will also be available for purchase again soon.
We hope you enjoy your subscription, and we’re sorry for any confusion that this may have caused.
United Airlines Wi-Fi Team
United Wi-Fi Subscription - Q&A, issues, ...
Apr 18, 2017, 1:04 pm
#47
Join Date: Dec 2002
Location: SAN
Programs: UA-1K, AA-Gold, HH-Gold, MR - Gold, HY-Explorist
Posts: 222
I still see it here.
Interesting. Starting from https://www.united.com/ual/en/us/subscription/home
you don't see it.
Apr 18, 2017, 1:39 pm
#48
Join Date: May 2012
Location: Westchester NY
Programs: UA GS 4+ MM
Posts: 373
Anyone know if the monthly wifi subscription service definitely works on PS flights with Gogo service (equipment with 7 rows of business)? I don't want to buy the service only to find out it isn't workable on some of the PS fleet. I thought the login interface was different.
Apr 18, 2017, 1:50 pm
#49
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
Anyone know if the monthly wifi subscription service definitely works on PS flights with Gogo service (equipment with 7 rows of business)? I don't want to buy the service only to find out it isn't workable on some of the PS fleet. I thought the login interface was different.
Apr 18, 2017, 2:25 pm
#50
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Anyone know if the monthly wifi subscription service definitely works on PS flights with Gogo service (equipment with 7 rows of business)? I don't want to buy the service only to find out it isn't workable on some of the PS fleet. I thought the login interface was different.
Apr 18, 2017, 2:45 pm
#51
Join Date: May 2012
Location: Westchester NY
Programs: UA GS 4+ MM
Posts: 373
According to the FAQ it should: "Is my United Wi-Fi subscription purchase valid on all flights?The United Wi-Fi subscription is valid, within your subscribed region, on United- and United Express®-operated flights equipped with Wi-Fi internet. To determine if your flight offers Wi-Fi internet, you can check the Amenities section in the United app or the Inflight Amenities tab on the Flight Status & Information page within 24 hours before departure."
Apr 20, 2017, 6:47 pm
#53
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Apr 20, 2017, 6:49 pm
#54
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Apr 23, 2017, 8:11 am
#55
Join Date: May 2012
Location: Westchester NY
Programs: UA GS 4+ MM
Posts: 373
According to the FAQ it should: "Is my United Wi-Fi subscription purchase valid on all flights?The United Wi-Fi subscription is valid, within your subscribed region, on United- and United Express®-operated flights equipped with Wi-Fi internet. To determine if your flight offers Wi-Fi internet, you can check the Amenities section in the United app or the Inflight Amenities tab on the Flight Status & Information page within 24 hours before departure."
Apr 23, 2017, 10:34 am
#56
Join Date: May 2015
Programs: All the programs!
Posts: 1,006
FYI - GoGo equipped UA flights are NOT included in the UA subscriptions. I purchased a UA global monthly plan last week, was charged $69, and there was no way to log in on my PS flight to LAX yesterday. In flight, I asked GoGo and the representative said the UA plan is different than their plan and not valid on their interface. I e mailed UA customer care but haven't heard back. For me, the monthly plans make no sense if I can't use on the GoGo flights. Buyer beware.
Apr 23, 2017, 11:28 am
#57
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
FYI - GoGo equipped UA flights are NOT included in the UA subscriptions. I purchased a UA global monthly plan last week, was charged $69, and there was no way to log in on my PS flight to LAX yesterday. In flight, I asked GoGo and the representative said the UA plan is different than their plan and not valid on their interface. I e mailed UA customer care but haven't heard back. For me, the monthly plans make no sense if I can't use on the GoGo flights. Buyer beware.
May 3, 2017, 6:48 am
#59
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392