I've never been a fussy foo foo'ish person when it comes to food so airline cuisine suites me fine but last week flying CDG-ATL on DL in PE we were given wooden utensils which I thought were unique.

Greetings all,

The topic of this thread is Current UA Process for Prioritizing Meal Orders in Premium Cabins - let's keep the discussion focused on that.

Safe Travels,

J.Edward
UA forum mod

Probably scatter-brain or used to working widebodies, realizing that should she have done entire row 1-3, so she stopped herself and go back to row 1.

But yes, it is strange, since most FA would do entire row instead, especially with only 16 seats.

Pre-Covid wasn't UA rolling out an app on the F/A company-issued smart phone to handle meal orders? Shouldn't hat have its bugs ironed out by now?

Looks like they were using it on my flights in the past week

Domestic F Meal Rant
 

Just wanted to vent. DEN-LAX. No option to pre-order your meal via app or website. Ran out of vegetarian option by the time they got to us (row 4). No snack boxes from economy loaded either. So our only option is a cup of fruit off the side of the chicken sandwich meal. Is it really that hard to load a few more meals? Especially when it's out of DEN? Or why not give customers the option to pre-order.

I know running out of meal choices is common, it just seems like an extremely cheap move. I could tell that the FA felt bad about it also.

Oh and top it off someone around me has really bad, mask penetrating flatulence,

OK rant over.

UA loads as many passenger meals as there are seats. They've played with pre-ordering, but it's certainly not promised anywhere. The key to maximize chances of getting what you want on UA (in lieu of higher status), is to select seat(s)as far forward as possible. It is what it is. Short flight, so the coroner probably didn't have to remove emaciated bodies :)

Based on what I had to deal with on my last four flights, I would have been thrilled if I received at least this.

Row 4 was the most forward row with 2 available seats. Plus there was a GS and a ton of 1Ks on the flight and I'm sure plenty of them were in F who probably got their order in first. I just don't get why it's so hard to load a few more meals. It's obvious that passengers have dietary choices/restrictions and by having zero extras this is going to happen. On the plus side the alcohol gets you harder on an empty stomach.

Do you have your meal preferences saved in your profile?

This is different than being able to pre order your meals....

There are 2 Vegetarian choice iirc
Strict Vegan and Lacto-Ovo Vegetarian

afaik, this automatically orders you that meal on any flight on UA or UA express where meals are served - but I will admit I don't know how much Covid affected this preference

Presently UA is not offering Special Meals except for few routes and none domestically
Special Meals - Questions, Experiences, ... [Consolidated] (Presently only TLV)

In this case, she said there was a vegetarian option - would their special meal preference worked? Maybe at least to show the FA that they have a vegan option selected or whatever, so they may have gotten that choice of food?

I dunno, all of this stuff is foreign to me and I always tell people if you are flying and want special food, you better bring it because you never know what catering is going to load.

Could the flatulence issue be related to United's catering?

It still would not have worked. Think of that field being 100% completely ignored by anyone unless you're on a qualifying flight--transcons, certain longer international routes, longer haul Hawaiian. Simply, United does not offer special meals nor do they cater (no pun intended) to anyone with special dietary restrictions on most domestic flights.

This. My wife has food allergies. She certainly does not rely on the airline to provide her with something safe for her. Even on the rare international/Hawaii flight where she'd be able to special order, she still brings plenty of backup food because we never know what to expect.

I'm an omnivore, and I still put backup food, like a protein bar or trail mix, in my briefcase for every flight.