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Originally Posted by zcat18
(Post 24153076)
The fact that UA prices Global First out at approximately the same level as SQ does for a TPAC in Suites is somewhat comical. Then again, so few people actually pay the F fare that they probably don't budget for much revenue from the product and don't expect to sell much of it.
I suppose they count on people who don't care because they don't pay for it themselves. But for those who splurge on this once in a lifetime with their own money, I think there ought to be a disclaimer asterisk in small font, "This isn't really worth spending your savings on". |
Wow....that lobster pad thai looks awesome!
Originally Posted by nmstough
(Post 24152002)
It was pretty easy to figure out. On the united.com/status page for the flight there was a list of people who were upgraded. My name wasn't there for instance because I paid for the upgrade. So I surmise that the others didn't have to pay. The number of people on the upgrade list equaled the number of seats in GF minus one. Also, a day before the flight the seatmap in GF showed only my seat taken. All the others were available. Then all the seats were full on the day of the flight. This looks like pretty convincing evidence to me.
Sure -- there are some Op-Ups. And yeah, there are too many non-revs in F. But whether I am paying for the ticket with miles, or upgrading with miles or cert, I AM paying using some form of currency. And right now :D, according to my balance in UA-MP, I am a multi-multi-millionaire. If only my balance with BofA were to reflect the same balance! |
Originally Posted by channa
(Post 24152397)
As to the topic of this thread, UA Global First is a joke. I had the (dis)pleasure of flying UA GF from ICN to SFO after SHARES dropped my CA F segment, and was served this as the main meal:
http://img.photobucket.com/albums/v1...ps3c7a49db.jpg |
The steak in the JL F picture looks like a lower quality of steak than the CX F . CX F looks like new strip or ribeye.
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Forewarned is forearmed, and it's too bad OP set expectations so high. Good chance OP won't make the same mistake again, especially after reading many of these helpful comments.
As the pool of uninformed possible international F pax dwindles, so too will availability of "GF" on this airline, providing their ultimate corporate response to remaining unwary travelers doomed to repeat OP's recent UA GF experience. |
Originally Posted by Often1
(Post 24151453)
And what were the problems that actually mattered?
That ought to matter to United Airlines, anyway, even if some of UA's most forgiving customers think the OP's views baseless. In the final analysis the customer, not the company, decides what's important. |
UA GF is - rather obviously - an orphan product. pmCO did not have it, and current management does not know what to do with it. It is dated, cabins are not exactly in great shape, and food - well, just look at the pictures posted in this thread. :td: Sundae is the best part of GF food experience - and that is very telling. UA does not do food these days, apparently. :mad: And current management will never understand the concept of flagship service, or the need for better labor relations, or... all other things that can make or break F-level product.
However, I seem to fly quite a lot of GF TATL these days - and for one reason: space. OP's woes notwithstanding, in most GF cabins, the seat has a lot of space, a personal overhead bin (my favorite!) - and it is comfortable to sleep in. Flying UA for food and service these days is like driving a Smart car for its trunk space. Though, I have to admit, it does get to me when JU (yes, JU! now run by EY) has much better food (and wine, and service - and younger flight attendants, for that matter) CDG-BEG in J than UA in GF CDG-EWR. So, how do we get EY to invest in UA? (Just kidding... :D) |
Originally Posted by BearX220
(Post 24153884)
What matters, for goodness' sake, is that the OP will likely never book UA GF again, and warn many others with the wherewithal to do so not to bother.
That ought to matter to United Airlines, anyway, even if some of UA's most forgiving customers think the OP's views baseless. In the final analysis the customer, not the company, decides what's important. |
BOS-ICN rt in First for $1700 ai.
lots of people got the UA fire sale for First Class, and other than the seat there is nothing in UA First that is FIRST. :)
Well maybe the limo ride from plane to plane in SFO. :D But I dont imagine the new A350 will have FIRST so the problem is going to be solved soon enough. |
Originally Posted by nikolastojsin
(Post 24153914)
.... and for one reason: space. OP's woes notwithstanding, in most GF cabins, the seat has a lot of space, a personal overhead bin (my favorite!) - and it is comfortable to sleep in. Flying UA for food and service these days is like driving a Smart car for its trunk space.
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Originally Posted by StingWest
(Post 24154100)
Agree! It's all about the personal space, and that seat is great to sleep in. Actually, I think the food in both BF and GF is fine, but I understand that's a personal judgement. It seems that the fish dishes re generally better than the steak.
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Originally Posted by RTWSTARALLIANCE
(Post 24151766)
I think the "suite" seat only in Global First is the only reason to buy/upgrade over Business First. The UA legacy planes are awful in the BF cabin.
I agree whole heartedly. At 6'3" the global first beds are very comfy. The business a bit less so. |
Originally Posted by nikolastojsin
(Post 24153914)
UA GF is - rather obviously - an orphan product. pmCO did not have it, and current management does not know what to do with it. It is dated, cabins are not exactly in great shape, and food - well, just look at the pictures posted in this thread. :td: Sundae is the best part of GF food experience - and that is very telling. UA does not do food these days, apparently. :mad: And current management will never understand the concept of flagship service, or the need for better labor relations, or... all other things that can make or break F-level product.
However, I seem to fly quite a lot of GF TATL these days - and for one reason: space. OP's woes notwithstanding, in most GF cabins, the seat has a lot of space, a personal overhead bin (my favorite!) - and it is comfortable to sleep in. Flying UA for food and service these days is like driving a Smart car for its trunk space. Though, I have to admit, it does get to me when JU (yes, JU! now run by EY) has much better food (and wine, and service - and younger flight attendants, for that matter) CDG-BEG in J than UA in GF CDG-EWR. So, how do we get EY to invest in UA? (Just kidding... :D) Pretty sure the UA GF is a newer design than all of the pmCO B'F' seats though... |
Originally Posted by gnaget
(Post 24151671)
In the mid-2000s I frequently got medium rare tenderloin ex IAD in business, especially on 747s. At the same time I knew to avoid getting it ex FRA where it was and still is extremely well done. I rarely (pun intended) see tenderloin on the menu ex-USA these days.
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Originally Posted by nmstough
(Post 24152002)
It was pretty easy to figure out. On the united.com/status page for the flight there was a list of people who were upgraded. My name wasn't there for instance because I paid for the upgrade. So I surmise that the others didn't have to pay. The number of people on the upgrade list equaled the number of seats in GF minus one. Also, a day before the flight the seatmap in GF showed only my seat taken. All the others were available. Then all the seats were full on the day of the flight. This looks like pretty convincing evidence to me.
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