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-   -   PQD still "processing" after 2 weeks (https://www.flyertalk.com/forum/united-airlines-mileageplus/1623254-pqd-still-processing-after-2-weeks.html)

ORDFlyer33 Oct 24, 2014 4:26 pm

PQD still "processing" after 2 weeks
 
The UA website will shows my flights from 2 weeks ago in my activity however the PQD still says "processing".

I called the MP Service Center and they said everything looked ok but there was nothing they could do. They would eventually show up.

What is the longest you have waited to have PQD show up in your activity?

WineCountryUA Oct 24, 2014 4:31 pm

In a standard flight with no irrops, I have gone to 14 days for LH postings. Others have reported LH taking a few days beyond the 14 days.

luxuslover Oct 25, 2014 7:50 am

You should call again and ask for a supervisor, they usually have the authority to grant the PQD and if the original gets finally posted it will be deducted a few weeks later.

Waited on Thai Airways about 10 weeks (last year) and on LH (this year) I had to use the claims form multiple times after 14 days but then it normally got credited within a week after that.

SEA1K4EVR Oct 25, 2014 7:58 am

This recently happened for myself and traveling companion.. we were supposed to fly MSY-IAH-SEA on UA, but due to a mechanical we were re-routed on DL MSY-ATL-SEA. I called a few days to get original route credit and the miles posted within a day, but it did take a long time for the PQD's to "process".. I'm thinking it was around 2 weeks. I'd give it another week or so before calling again.. I myself had been thinking of calling back to inquire but then all of a sudden one day they were in.

JVPhoto Oct 25, 2014 10:06 am

My LH flight earlier this month was credited in about 4 days for the miles, PQD is still processing...two weeks will be in a few days. It was LH F, I'm over the 10k threshold but I'll be damned if they never post.

ORDFlyer33 Oct 25, 2014 10:50 am

I can understand waiting on partner airlines however I guess I forgot to mention this in the OP, this was all UA metal. This is what will put me over $10K PQD. Sitting at $9,700 and the flights that are processing are ~$1,700 PQD.

Baze Oct 25, 2014 11:29 am


Originally Posted by ORDFlyer33 (Post 23733882)
I can understand waiting on partner airlines however I guess I forgot to mention this in the OP, this was all UA metal. This is what will put me over $10K PQD. Sitting at $9,700 and the flights that are processing are ~$1,700 PQD.

Where did you buy the ticket? From UA directly? From United vacations? From a 3rd party web site? From a consolidator? Many factors could cause it to take longer. But over 2 weeks seems excessive. I would call MPSC (Mileage Plus Service Center, number is on back of your elite card) and see what they can do.

ORDFlyer33 Nov 3, 2014 8:03 am


Originally Posted by Baze (Post 23733998)
Where did you buy the ticket? From UA directly? From United vacations? From a 3rd party web site? From a consolidator? Many factors could cause it to take longer. But over 2 weeks seems excessive. I would call MPSC (Mileage Plus Service Center, number is on back of your elite card) and see what they can do.

Tickets purchased on United.com, all W fares (GPU used).

I called again today (previously called after 2 weeks had passed) and this time the agent manually put in the PQD credit after spending ~5 min looking into it. No feedback on what was wrong but it likely would not have resolved it self over time like I was told the first time I called.

bmwe92fan Nov 3, 2014 8:09 am


Originally Posted by ORDFlyer33 (Post 23783558)
Tickets purchased on United.com, all W fares (GPU used).

I called again today (previously called after 2 weeks had passed) and this time the agent manually put in the PQD credit after spending ~5 min looking into it. No feedback on what was wrong but it likely would not have resolved it self over time like I was told the first time I called.

I've found that this happens to me when I make a fare class change - for example applying an instrument - to an otherwise normal reservation. It also happened to me last month when I added a segment from nrt to sin to an existing reservation - the segments never posted past that segment and I had to write in and have them manually credited it....

exerda Nov 3, 2014 8:10 am

Partner postings are a very mixed bag for PQD.

LH seems to take at least 14 days for PQD IME.

OS required a missing mileage request (for paid business fares).

AC posted within 3 days.

LX posted within 3 days.

ms_go Nov 3, 2014 8:24 am

I have a LH segment from October 13 (21 days, if I'm counting correctly) that is still "processing." I've already passed $10K PQDs for the year, so I haven't followed up yet.

milepig Nov 3, 2014 2:55 pm


Originally Posted by exerda (Post 23783596)
Partner postings are a very mixed bag for PQD.

LH seems to take at least 14 days for PQD IME.

OS required a missing mileage request (for paid business fares).

AC posted within 3 days.

LX posted within 3 days.

LO xWAW post almost immediately. LO x[anywhere else] to WAW never post without filing a missing mileage request.

1P Nov 3, 2014 3:09 pm

All my recent LH flights are marked "Ineligible" for PQD. (Booked via Expedia.) Should I protest?

JVPhoto Nov 3, 2014 3:22 pm


Originally Posted by ms_go (Post 23783670)
I have a LH segment from October 13 (21 days, if I'm counting correctly) that is still "processing." I've already passed $10K PQDs for the year, so I haven't followed up yet.

Same date as my LH flight, I emailed 1K Voice and in about 2 hours I got an email back saying they pushed it through.

exerda Nov 3, 2014 3:27 pm


Originally Posted by 1P (Post 23786061)
All my recent LH flights are marked "Ineligible" for PQD. (Booked via Expedia.) Should I protest?

Nope. That's correct. You can only get PQD from LH flights when booked on 016 ticket stock.


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