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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Consecutive flights with mechanical problems - 3 and counting (https://www.flyertalk.com/forum/united-airlines-mileageplus/1573299-consecutive-flights-mechanical-problems-3-counting.html)

mduell Apr 30, 2014 6:23 pm
Originally Posted by Bonehead (Post 22787033)
pmCO's newer planes are more reliable.
There's not much difference; fleet-wide year to date figures:

Code:
sub | on_time | cancels
-----+---------+---------
 sCO | 76%    | 2.0%
 sUA | 75%    | 2.3%

WineCountryUA Apr 30, 2014 6:26 pm
Originally Posted by mduell (Post 22788922)
There's not much difference; fleet-wide year to date figures:

Code:
sub | on_time | cancels
-----+---------+---------
 sCO | 76%    | 2.0%
 sUA | 75%    | 2.3%
But what if you stage length adjusted the numbers ;)
(sorry for the frivolous comment)

channa Apr 30, 2014 6:33 pm
Originally Posted by Bonehead (Post 22787603)
A tad late beats CANCELED, my man. As I posted a few years ago when I first started flying UA metal, I ran in to significantly more mechanicals (and cancellations) than I ever did on CO.
Depends on the rebooking. In this SHARES environment, where rebooking is practically a guaranteed hassle, sure, delays are better than cancellations.

However, in the PMUA world, where a cancellation and rebook via another route and/or OAL, quickly and easily, it was sometimes no issue to take a cancellation over a delay.

I think I posted back then, when I moved from CO to UA as my primary, there were more IRROPS on UA than on CO, but the overall pain level was lower, because they were handled smoothly on UA vs. having to fight on CO.

There's less fighting now (CO is more open to OALs and such if needed), but the rebooking is still lengthy because of SHARES, so the pain level is still high.

mduell Apr 30, 2014 6:45 pm
Originally Posted by WineCountryUA (Post 22788934)
But what if you stage length adjusted the numbers ;)
(sorry for the frivolous comment)
:rolleyes: By scheduled block time:

Code:
sub | stage | on_time | cancels
-----+-------+---------+---------
 sCO | 0-1h  | 73%    | 0.9%
 sUA | 0-1h  | 79%    | 0.9%
 sCO | 1-2h  | 74%    | 2.7%
 sUA | 1-2h  | 77%    | 2.3%
 sCO | 2-4h  | 77%    | 1.8%
 sUA | 2-4h  | 76%    | 2.5%
 sCO | 4-8h  | 75%    | 2.2%
 sUA | 4-8h  | 74%    | 2.3%
 sCO | >8h  | 72%    | 1.6%
 sUA | >8h  | 72%    | 1.8%
(please update your quote of my prior post since I originally misallocated the unscheduled flights to sCO)

Kacee Apr 30, 2014 6:51 pm
Originally Posted by glx (Post 22788614)
I can't believe I'm adding to this mess, but those 752's are actually legacy sCO that were converted to ps service. The 752's that were 3-cabin sUA have been retired.
Sorry that's not right.

Originally Posted by JerseyCityS (Post 22788739)
THat is not correct. All of sCO 757s are equipped with 16 BusinessFirst Seats, and none are PS.
Exactly. All sCO 752s are in the int'l configuration. All sCO domestic 757s are 757-300s.

cfischer Apr 30, 2014 7:44 pm
maintenance delays/cancellations are still pretty bad on UA. A stretch like yours has last happened to me in September, but plenty of single and double issues on a r/t since. IMO one of the most pressing issues UA must address.

FlyerAl Apr 30, 2014 7:55 pm
Originally Posted by Bonehead (Post 22787033)
Bet they were pmUA 752s. Even channa admitted that pmCO's newer planes are more reliable.
Not true. I encountered a mechanical problem with a pmCO 764 in March, resulting in a delay, aircraft swap, bumped pax, diversion, followed by cancellation. Fun stuff.

WineCountryUA Apr 30, 2014 9:54 pm
Originally Posted by FlyerAl (Post 22789337)
Not true. I encountered a mechanical problem .....
Individual experiences is not very relevant when discussing relative fleet averages.

poohhead80 Apr 30, 2014 10:03 pm
Originally Posted by trust77 (Post 22788280)
All on the Dreamliner, all on the same flight (UA 94 IAH-DEN):

January 2014: Mechanical issue delays flight by 1.5 hrs, then the ice storm @ IAH suspends all operations for about 1.5 hrs, then the de-icing takes nearly 2 hrs (we only had two 777's in front of us - IAH is just not equipped for that kind of weather

February and March 2014: Mechanical issues delayed the departure by 3.5 hrs.

In all three instances I was continuing on to UA 139, the DEN-NRT flight. I've learned to just go with the flow and that it's better safe than sorry; I'm certainly not going to get bent out of shape, nor stressed out about it. You should have received apology emails from UA and your choice of a discount off your next purchase or a lump sum of RDM's. I took the discounts as it can be a nice discount off my business class fares ex GUM to the U.S.
Why didn't you take IAH-NRT nonstop on B777?

trust77 Apr 30, 2014 11:45 pm
Originally Posted by poohhead80 (Post 22789917)
Why didn't you take IAH-NRT nonstop on B777?
Because the 777 feels old to me now. I acknowledge the Dreamliner has had its share of problems but I've padded my travel schedule to allow for these delays. People say they can't feel the difference, but for me, I definitely notice an overall better travel experience including less fatigue when I arrive at my final destination now that I fly the Dreamliner. Having been a loyal CO customer, I'm already used to the sCO BF seat, so the smaller foot wells are not an issue for me. Additionally one of my pet peeves, on the sCO 772's and 764's is the lack of air vents, which the Dreamliner takes care of. I guess it's all just relative to the traveler and their personal preferences.

axl May 1, 2014 12:09 am
Originally Posted by FlyerAl (Post 22789337)
Not true. I encountered a mechanical problem with a pmCO 764 in March, resulting in a delay, aircraft swap, bumped pax, diversion, followed by cancellation. Fun stuff.
Was that a HNL- IAD flight by any chance?

FlyerAl May 1, 2014 2:15 am
Originally Posted by axl (Post 22790324)
Was that a HNL- IAD flight by any chance?
Yes, it was. Huge mess swapping from 764 to a 753!

Bonehead May 1, 2014 8:12 am
Originally Posted by mduell (Post 22788922)
There's not much difference; fleet-wide year to date figures:

Code:
sub | on_time | cancels
-----+---------+---------
 sCO | 76%    | 2.0%
 sUA | 75%    | 2.3%
Hmmm...sUA cancellation rate 15% higher than sCO, and aren't there more sUA birds?

Oops...Ok, I promise not to fan the flames anymore.

PTahCha May 1, 2014 9:13 am
Originally Posted by WineCountryUA (Post 22789884)
Individual experiences is not very relevant when discussing relative fleet averages.
True, but when your 5 out of 6 flights were delayed due to mechanical issues, it's more than a coincidence.

Kacee May 1, 2014 9:32 am
Originally Posted by FlyerAl (Post 22790629)
Yes, it was. Huge mess swapping from 764 to a 753!
There's been a lot of that. Much like the ps swaps, these really hurt for those of us who were looking forward to starting our Hawaii vacations with a lie-flat, and wind up on one of those awful ex-ATA birds.

I suspect UA loses a handful of customers for good every time they do something like this.

Originally Posted by Bonehead (Post 22791728)
Hmmm...sUA cancellation rate 15% higher than sCO, and aren't there more sUA birds?

Oops...Ok, I promise not to fan the flames anymore.
You're not "fanning flames," just tiresome.


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