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Originally Posted by micmcguire
(Post 22739609)
I completely feel your pain and if it makes you feel any better it happens on paid F situations too. I was on my way back from HKG when mechanical delays caused me to miss connection in SFO to ORD. They were able to reroute me home but sat me in 38 F when I was on a paid F fare. As I was boarding I walked by 6 FA's sitting in E+ when I was two rows in front of the toilet. When I wrote 1k to ask why that happened here was their response.
"Dear Mr. XXXX, I have forwarded your concern to the Airport manager for internal review of this specific matter. The standby employees should only be offered seats once all paid passengers are boarded. A 1K should be offered an Economy Plus seat before a standby employees and your concern will be addressed. Thank you very much. Regards, XXXXX Corporate Customer Care 7319363" When I asked for compensation and refund in fare class difference they said they would refund the diff (never actually did they refund it) and that I was not eligible for any compensation because I just received compensation for my mechanically delayed outbound flight to HGK two days earlier. (4 hour delay, 1.5 of which on the tarmac, then they proceeded go back to gate and cancel rebooking for the next day) Sometimes things just don't go your way. SFO-ORD is hub to hub. Often crews are moved positive space confirmed vs standby. Whose to say that they were standby to begin with? If they were confirmed on the flight as a resource movement (deadhead or other,) they have as much right to E+ at booking or check in as any other E+ eligible confirmed passenger. Sounds like the person writing the email to you didn't address that potentiality at all, which MAY have alleviated some of the feeling of wonder. |
Originally Posted by drowelf
(Post 22743984)
Really, I don't think thats true. When ever I'm number #1 or even #2 on the UG list, I monitor the UG list via my BB after boarding. Several times I've seen that I've been upgraded after boarding, generally at about the 10-15 minute mark before departure. The GA then finds me packing up my stuff in anticipation of the move to the Front part of the plane.
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Originally Posted by CALMSP
(Post 22743668)
were these FA's flying standby on their own time or traveling on business?
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Originally Posted by HatAndJacket
(Post 22733294)
wouldn't that be a fun situation... person A is informed they get the upgrade and takes their seat in F. person B complains and the GA informs person A that they must go back to Y so person B can have that seat...if it were to happen... extremely awkward situation :)
In Feb, I boarded a redeye SEA-IAH with my family. We were #2-5 on the upgrade list (2 RPUs and 2 CPUs). After we boarded, one of the RPUs cleared, and my wife was sent up to F. I assumed that #1 was a no-show. Just before the door closed, they sent my wife back to E+ and the #1 guy was taken up front. They obviously corrected a mistake. My wife and I didn't think it was a big deal, but the passenger next to her in F said that it was bad form to downgrade her.
Originally Posted by micmcguire
(Post 22745956)
I assumed they were all traveling for business since they were all in uniform.
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Originally Posted by uwr
(Post 22746399)
Airline employees wear uniforms if they are nonrevs, even if they are not traveling for business. If they are wearing a uniform, I would say 95% of the time they are either confirmed and being moved by the company or commuting, in which case most of them would be standby and not confirmed. |
Originally Posted by uwr
(Post 22746399)
Well, if it's awkward, that's life.
In Feb, I boarded a redeye SEA-IAH with my family. We were #2-5 on the upgrade list (2 RPUs and 2 CPUs). After we boarded, one of the RPUs cleared, and my wife was sent up to F. I assumed that #1 was a no-show. Just before the door closed, they sent my wife back to E+ and the #1 guy was taken up front. They obviously corrected a mistake. My wife and I didn't think it was a big deal, but the passenger next to her in F said that it was bad form to downgrade her. Airline employees wear uniforms if they are nonrevs, even if they are not traveling for business. |
Originally Posted by CALMSP
(Post 22747047)
very infrequent. especially on a 15 hour flight. I'd say these people in E+ were all deadheading back to the states and had those seats already pre-assigned.
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FA given upgrade over CPU?
Several of these anecdotes of arbitrarily auctioning off upgrades may be an unfortunate outcome of the incompetent Shares reservation system United inherited from Continental. The hole notion of hauling somebody up front from coach when already seated an stowed is lame. Never saw that happen on pmUA - that system had everything completed by the time of boarding.
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Originally Posted by AirbusFan2B
(Post 22749494)
Several of these anecdotes of arbitrarily auctioning off upgrades may be an unfortunate outcome of the incompetent Shares reservation system United inherited from Continental. The hole notion of hauling somebody up front from coach when already seated an stowed is lame. Never saw that happen on pmUA - that system had everything completed by the time of boarding.
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Originally Posted by AirbusFan2B
(Post 22749494)
Several of these anecdotes of arbitrarily auctioning off upgrades may be an unfortunate outcome of the incompetent Shares reservation system United inherited from Continental. The hole notion of hauling somebody up front from coach when already seated an stowed is lame. Never saw that happen on pmUA - that system had everything completed by the time of boarding.
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Originally Posted by njcommodore
(Post 22749976)
Many people reported that in pmUA the flights went out with empty seats in F despite people waiting for upgrades because the GAs never came on board. There are sometimes no shows in F. Do you prefer that method? :rolleyes:
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Originally Posted by njcommodore
(Post 22749976)
Many people reported that in pmUA the flights went out with empty seats in F despite people waiting for upgrades because the GAs never came on board. There are sometimes no shows in F. Do you prefer that method? :rolleyes:
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Originally Posted by Plane-is-home
(Post 22750578)
I'd wish UA would go back to 500mile vouchers and ends the CPU mess
There are so many elites now that the upgrade list will easily have more elites than F seats available the vast majority of the time. I am going to fail clearing my CPU tomorrow on both flights and settle at 5/12 on my CPUs YTD. The second flight, I am exactly half way down the upgrade list as a 1K. After this trip, I will not have any revenue tickets booked on UA, somewhat weird for me, but UA did that to themselves with all of the cuts out of PIT making it incredibly difficult to have my schedule work around UA's significantly limited options that is only going to get worse with the LAX flight getting axed [E145 flights to IAH/DEN is not an option for me either]. |
BOS-SFO wasted RPU, #1 on the list, door close, FAs helping a uniformed FA up to F with her bags.
I wrote 1kvoice. Can anyone tell me what to expect? |
Originally Posted by Hadrian35
(Post 22766773)
BOS-SFO wasted RPU, #1 on the list, door close, FAs helping a uniformed FA up to F with her bags.
I wrote 1kvoice. Can anyone tell me what to expect? |
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