Does waiver of same day flight change fee extend to 1K companion?
Dec 19, 2013, 6:32 am
#16
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,422
Aug 20, 2015, 11:53 am
#18
Join Date: Apr 2004
Location: Boston, MA
Programs: AMEX Centurion/Platinum, SPG Platinum, ICH Platinum, UA 1K, Delta Gold, Hilton Gold
Posts: 441
Bumping a semi-old thread. Does anyone have recent experience with this?
I'm only Gold this year, will they still waive the same day flight change fee for my companion? The website shows a cost, so I'm not sure if it will deduct it once the system recognizes my status?
I'm only Gold this year, will they still waive the same day flight change fee for my companion? The website shows a cost, so I'm not sure if it will deduct it once the system recognizes my status?
Aug 20, 2015, 1:53 pm
#19
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
If the system is showing a cost that shouldn't be (can't tell from your post) then call it in.
Aug 20, 2015, 6:38 pm
#21
Join Date: Jun 2010
Location: Houston TX
Programs: UN 1K MM, Marriott-LT TitanElite, Hyatt Glob; HH-Gold
Posts: 74
I can also confirm that I was not charged for my companion post CPU split, but I did call. There was no mention of any charge. I simply gave our names and said what flight I wanted to move us to. (If someone tried to charge me, I'd say "never mind" hang up and call back.
Jul 3, 2018, 7:19 pm
#22
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Any recent experiences with this, in regards to splitting the rez at check in, and then wanting to SDC? R is wide open tonight so I think we will clear overnight, but just in case...
Jul 3, 2018, 7:54 pm
#23
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
Jul 4, 2018, 8:22 am
#24
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Flight is showing 2/12 booked in first today, so don’t know why it’s not processing yet.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.
Last edited by BThumme; Jul 4, 2018 at 8:30 am
Jul 4, 2018, 9:13 am
#25
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
Flight is showing 2/12 booked in first today, so don’t know why it’s not processing yet.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.
Jul 4, 2018, 5:09 pm
#26
Join Date: Mar 2005
Posts: 233
Last year, I was Plat and the Mrs. was only silver. Split a HNL-LAS round trip reservation at outbound check in to try for CPU (no luck). Had to check in separately on the return. I was offered LAS-DEN-HNL, which is worth a lot more miles than the booked LAS-SFO-HNL but didn't show up on the Mrs. side. Called in and was told could change us both but would be $75 for the Mrs. so declined. I am guessing that the phone agent needs to be told that the reservation was split.
Flight is showing 2/12 booked in first today, so don’t know why it’s not processing yet.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.
Anyways, I found out that the app doesn’t split the reservation until you finally finish and accept check in. I was thinking that as soon as I selected myself at check in when it asked about splitting, that it would split the reservation then. So I was able to still mess around and change seats without finishing the Check in process.
but here’s the most important part - my girlfriend was still allowed to SDC in the app for free after the split. Small issue as you can’t verify (without going to UA and searching in expert mode) if there is one or two seats open on what you want to switch to, but still - not needing to talk to an agent is a huge plus.
This is a huge reason I will continue to stick with UA.