I've had UA delayed baggage problems twice in the past two months, once SFO-ORD-YYZ and once MIA-IAD. The MIA-IAD was booked First Class (P). Both times I didn't get my bag until late the next day, nearly 30 hours later. Any idea what sort of compensation I would get because it's happened twice in such a short span? I had five trips with UA over that time, though I only checked bags on four legs of those trips.

I think the rule is that it's exponential. Two times means double compensation, and the third time is quadruple.

Unfortunately yes - as you said VDB. You have the right to deny if the offer is not a proper offer. But you chose to take it anyway.

When you chose to VDB, your checked baggage is better stayed with your original flight. UA should not try to "push" your baggage to US Airways.

Your delay problem is caused by US not UA. So if you want compensation for your flights, email US.

The way I see it - straightly communication issue. $100 is the right. But if you don't agree, you can always write to WE DON'T CARE for more.

Check your booking class with US first. In some case, getting the US flights credit may be a better idea.

You are always eligible for ORC.

Unfortunately - NRT-SEA and NRT-IAD uses the same miles and co-pay for upgrade. You can't really say you did not get an upgrade.

But for the gretto non-flatbed C, you should have no issue getting the same thing as your outbound flight.

You can write and see.

You are 2P. Don't expect a lot. $100-$150 for each issue should be the best outcome.

Had a flight on New Year's Day. My seat (in the exit row) had a broken direct tv - my seat was the only one where it was broken. Normally don't watch TV, but my alma mater's bowl game was on and I missed it.

Anyway, I asked the flight attendant if it was indeed broken / if she could help me get it to turn on. She stopped for 2 seconds, acted like she was doing something, told me to "fiddle with it" and walked off. No apology for the inconvenience or anything. So, I was kind of annoyed. I understand things break, but her attitude is what bothered me. So, I sent off an email to the 1K desk (I'm GS, but didn't have the GS email onhand) before the flight took off reporting the issue since the flight attendant didn't care and also reported her crappy attitude.

When she was serving drinks, i told her the seat screen was indeed broken with an idea that hey - maybe they should report it at the next destination so it can get fixed sometime overnight (I didn't see the safety announcements or anything either, not that I cared..). She was like "oh". She told the head flight attendant and he said "I already know". I looked at them both and was just thinking - but didn't say - "If you knew it was broken, you should have told me beforehand after I boarded ... it would have been nice to have been given a heads up... then I wouldn't be so annoyed!". Of course, he didn't apologize for the inconvenience either.

The 1K people responded to my email and gave me 5,000 miles as compensation for the flight attendants' indifferent attitude/broken Directv.

No Screen or Light IAH-HNL What's It Worth?
 

Just got to HNL from IAH. Had a non working TV screen at my seat and in turn the reading light did not work either. FA's were very nice, tried a hard re-set but no dice. Luckily had seat next to me open (middle seat) so I was able to mooch the light off that seat and the fold up screen.

I was in 19D, bulkhead aisle, did not want to give that up.

I can live with nothing but is it worth requesting compensation?

Thanks

If you were able to use the fold up screen and the light from the empty seat next to you, and as you stated "I can live with nothing", what would you be requesting compensation for?

If the activity posted recently, you may have been awarded 1K status. Why are you posting and not at the beach or the Mai Tai Bar at the Halekulani, anyway?

No. If you have alternative seats to choose from, you are not in the end of the world yet.

Beside - seat assignment is not guaranteed.

If you said you were stuck in that seat for 8 hours without another E+ seat, then it does warrant to make a complaint. But you have one empty, which make your argument weak.

i did TPAC out and back same days (was in Japan through 1/27, onwards to HK, then back on Jan 2). i was on the 12/21 ex-IAD and was disappointed too when i saw the seat map change when i checked 2 days prior. i got my Customer Appreciation email within an hour of landing in Japan. i slept at least 7 hours on the flight so I wasn't too bummed about it all in all. took the 20pct certificate.

i heard about the 1/2 804 cancellation after landing at IAH on UA 6. i'm glad i opted for the HKG -> NRT -> IAH -> DCA route home back in September. confirmable R space drove that decision though.

Flight diverted for refueling (UA895 ORD-HKG) what to expect in compensation?
 

I was on UA895 ORD-HKG - left Sunday 1/6, got diverted to PEK for refueling, got to HKG 3 hours late. Got an email from United about this, filled the form. What to expect?

And the second question - how normal is this? Happens? Is this really a wind issue as was explained or something else?

Hi,
What form did they ask you to fill out? Just wondering if it is something new or it is just the old appreciation website. Thanks!

Your compensation is that the plane did not run out of fuel and you arrived safely at your destination. :)

A strong head wind will cause this. I would thank the crew for putting safety before operations.

At least 1,000,000 miles for your time being wasted.... The nerve of UA to place safety in front of convenience.

You could sue them, contact the DOT, threaten never to fly them again, write everybody you have an e-mail for, and if that doesn't work sue them again.

You should expect nothing and be happy they stopped to put more fuel in.