Last edit by: username
ETA as of early September 2022: end of September 2022.
Current Status: https://www.united.com/web/en-US/content/travel/airport/lounge/locations/default.aspx/
*****
E-Mail from United on 1/28/2020
We're changing terminals. Starting February 4, all our flights will depart and arrive from the new Terminal 3. If you're arriving in to Phoenix after 6 p.m. on February 3, you'll arrive at Terminal 3 as well.
United Club closure. Because of our move to Terminal 3, the United Club℠ location in Terminal 2 will close February 3. We're looking forward to bringing you a brand-new space in Terminal 3 later this year.
***
Current Status: https://www.united.com/web/en-US/content/travel/airport/lounge/locations/default.aspx/
*****
E-Mail from United on 1/28/2020
We're changing terminals. Starting February 4, all our flights will depart and arrive from the new Terminal 3. If you're arriving in to Phoenix after 6 p.m. on February 3, you'll arrive at Terminal 3 as well.
United Club closure. Because of our move to Terminal 3, the United Club℠ location in Terminal 2 will close February 3. We're looking forward to bringing you a brand-new space in Terminal 3 later this year.
***
PHX T2 United Club Closed, UA Moved to T3 on 3 Feb 2020, new T3 UC 27 Sept 2022
#76
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Now they are building an extension, I think, of the PHX Sky Train and they will make it even more expensive.
But back to the topic on hand. I just don't understand why UA either moves or has to move to T3 when parts are incomplete. It can't be so difficult to have everything ready at the same time. What's so
difficult to built a lounge from ground up? It's a glorified bar, a reception area and a couple of toilets. O.K., add some chairs. No need to construct marble columns, sophisticated ceilings, waterfalls or similar.
UA lounges are no display of architectural uniqueness, no Frank Lloyd Wright commissions. It will take an additional six months? It takes the Chinese 6 days to built a hospital for a thousand people! End
of rant.
#77
Join Date: Jun 2014
Programs: UA MM
Posts: 4,125
Absolutely correct. Add to that : in order to pay for the car rental center the city forced additional fees and taxes to the price of a rental making it prohibitively expensive. A huge inconvenience as well.
Now they are building an extension, I think, of the PHX Sky Train and they will make it even more expensive.
But back to the topic on hand. I just don't understand why UA either moves or has to move to T3 when parts are incomplete. It can't be so difficult to have everything ready at the same time. What's so
difficult to built a lounge from ground up? It's a glorified bar, a reception area and a couple of toilets. O.K., add some chairs. No need to construct marble columns, sophisticated ceilings, waterfalls or similar.
UA lounges are no display of architectural uniqueness, no Frank Lloyd Wright commissions. It will take an additional six months? It takes the Chinese 6 days to built a hospital for a thousand people! End
of rant.
Now they are building an extension, I think, of the PHX Sky Train and they will make it even more expensive.
But back to the topic on hand. I just don't understand why UA either moves or has to move to T3 when parts are incomplete. It can't be so difficult to have everything ready at the same time. What's so
difficult to built a lounge from ground up? It's a glorified bar, a reception area and a couple of toilets. O.K., add some chairs. No need to construct marble columns, sophisticated ceilings, waterfalls or similar.
UA lounges are no display of architectural uniqueness, no Frank Lloyd Wright commissions. It will take an additional six months? It takes the Chinese 6 days to built a hospital for a thousand people! End
of rant.
#78
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: AA Gold AAdvantage Elite, Rapids Reward
Posts: 38,326
In a few years, you won't need take Rental Car shuttle bus anymore. You will be on PHX SkyTrain to RCC in between 2022 or 2023 during at that time.
#79
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I doubt UA is in charge of when they have to vacate T2 as I remember an agent telling me (the one trip I was there which was recent) that the terminal is being torn down. Putting up airline clubs are more complicated than what we might think on the surface. Remember the new ORD UC on Concourse C was delayed by upward of a year due to construction permit issues. Well... that's what I was told.
#80
Suspended
Join Date: Dec 2019
Programs: Delta Platinum Medallion, Hilton HHonors, AAdvantage, Tier 8 Status - Hotel Tonight
Posts: 103
Is that *really* new furniture in the PHX club in the photos posted? It looks like UA took some of the CO ex-President's Club white armchairs from the early 2000s out of storage after one of the Polaris retrofits.
Last edited by LAX_AUS_DL_FLYER; Jan 26, 2020 at 5:42 pm
#81
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
Absolutely correct. Add to that : in order to pay for the car rental center the city forced additional fees and taxes to the price of a rental making it prohibitively expensive. A huge inconvenience as well.
Now they are building an extension, I think, of the PHX Sky Train and they will make it even more expensive.
But back to the topic on hand. I just don't understand why UA either moves or has to move to T3 when parts are incomplete. It can't be so difficult to have everything ready at the same time. What's so
difficult to built a lounge from ground up? It's a glorified bar, a reception area and a couple of toilets. O.K., add some chairs. No need to construct marble columns, sophisticated ceilings, waterfalls or similar.
UA lounges are no display of architectural uniqueness, no Frank Lloyd Wright commissions. It will take an additional six months? It takes the Chinese 6 days to built a hospital for a thousand people! End
of rant.
Now they are building an extension, I think, of the PHX Sky Train and they will make it even more expensive.
But back to the topic on hand. I just don't understand why UA either moves or has to move to T3 when parts are incomplete. It can't be so difficult to have everything ready at the same time. What's so
difficult to built a lounge from ground up? It's a glorified bar, a reception area and a couple of toilets. O.K., add some chairs. No need to construct marble columns, sophisticated ceilings, waterfalls or similar.
UA lounges are no display of architectural uniqueness, no Frank Lloyd Wright commissions. It will take an additional six months? It takes the Chinese 6 days to built a hospital for a thousand people! End
of rant.
#82
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Most likely (IMO and having some experience with commercial construction and read through RFPs for airport concessions in other airports what is happening (roughly) is that UA has a lease on a shell space for what will be the club that commences on some turnover date (either an arbitrary date, eg February 1st, or based on some milestone from the airport contractor (substantial completion, certificate of occupancy, ...) -- until UA has possession of the space, their contractors can't get in to do plumbing, HVAC, fire protection, carpet, paint, walls, etc.) -- by the time all of the permitting, inspections, and airport shenanaganery (everything takes longer at an airport) are done, then add delivery and installation of furniture, fixtures, and equipment -- 6 months is a long but conservative estimate that makes sense assuming UA can't start their construction until relatively close to their move date
Thanks all.
#83
Join Date: May 2013
Location: USA
Programs: *G, AA, UA 1 Million
Posts: 11
PHX is my primary airport, the current club is substandard, but it's better than nothing.
Without a club to use until sometime later in the year will United extend my annual club fee?
Of course not.
Somehow this airline knows how to screw its loyal customers.
Without a club to use until sometime later in the year will United extend my annual club fee?
Of course not.
Somehow this airline knows how to screw its loyal customers.
#84
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
To the topic at hand the PHX and MSP UA clubs always felt very tiny and time-machine-esque to me though I have a hard time mentally distinguishing them -- I think PHX has (had?) the smallest men's room I've found in an airport and one of the smallest bars.
#85
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
Most likely (IMO and having some experience with commercial construction and read through RFPs for airport concessions in other airports what is happening (roughly) is that UA has a lease on a shell space for what will be the club that commences on some turnover date (either an arbitrary date, eg February 1st, or based on some milestone from the airport contractor (substantial completion, certificate of occupancy, ...) -- until UA has possession of the space, their contractors can't get in to do plumbing, HVAC, fire protection, carpet, paint, walls, etc.) -- by the time all of the permitting, inspections, and airport shenanaganery (everything takes longer at an airport) are done, then add delivery and installation of furniture, fixtures, and equipment -- 6 months is a long but conservative estimate that makes sense assuming UA can't start their construction until relatively close to their move date
#86
Join Date: Jun 2014
Programs: UA MM
Posts: 4,125
I was about to mention (again) DL getting their lounge open 1 day after switching at PHX, then remembered that DL was just moving to a different part of T3. So even though they built a SkyLounge from scratch (and apparently completed it 3 months before the new concourse actually opened), they probably had access to build all through the new modernization.
#87
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,969
While there is no update on https://www.united.com/ual/en/us/fly...l/notices.html yet, I did get an e-mail saying:
We're changing terminals. Starting February 4, all our flights will depart and arrive from the new Terminal 3. If you're arriving in to Phoenix after 6 p.m. on February 3, you'll arrive at Terminal 3 as well.*
United Club closure. Because of our move to Terminal 3, the United Club℠ location in Terminal 2 will close February 3. We're looking forward to bringing you a brand-new space in Terminal 3 later this year.
So, this is a day later than what they had said, sort of. I will alert the Moderators to update the thread title.
We're changing terminals. Starting February 4, all our flights will depart and arrive from the new Terminal 3. If you're arriving in to Phoenix after 6 p.m. on February 3, you'll arrive at Terminal 3 as well.*
United Club closure. Because of our move to Terminal 3, the United Club℠ location in Terminal 2 will close February 3. We're looking forward to bringing you a brand-new space in Terminal 3 later this year.
So, this is a day later than what they had said, sort of. I will alert the Moderators to update the thread title.
#88
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: AA Gold AAdvantage Elite, Rapids Reward
Posts: 38,326
Hi all, I visit at PHX airport today. I just saw new baggage service office at T3. I took a pics.
This is United Airlines baggage service, but I don't know which ticket counter will be.
This is United Airlines baggage service, but I don't know which ticket counter will be.
#89
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,620
Also was my go to airport with more recent increase in use of PHX. Per my comment above I guess from the more recent posts we are looking at "some time this year" have an operation UC at PHX. Poor planning and it is a rip-off to pax that PHX is home base. I would indeed inquire about extended club fee, all they can say is no (and probably will).