CO Policy? F-Class Must Be Seated When Pilot Uses Restroom
#1
Original Poster
Join Date: Sep 2003
Location: Reston, VA USA
Posts: 38
CO Policy? F-Class Must Be Seated When Pilot Uses Restroom
I was on the IAD-HNL flight last week and was surprised when the cabin staff directed that all F-Class passengers remain seated when the Pilot was out of the cockpit to use the restroom. For me, the timing was quite bad as my son chose that time to spill his drink on my lap. As a long time UAL flyer (Global Services), I made an issue with the cabin staff that I never heard of this policy. It then became clear that it was a Continental Policy and this crew made it clear during the announcements at the start of the flight that they were a CO legacy crew. Unexpectedly, a UAL representative met me upon arrival to discuss my concern and advised that at present the policy differences between CO and UAL will take some time to work out so for now it depends on the crew you get. It's always annoyed me that the forward lavatories get blocked on an extended basis for pilots use but the idea that all passengers have to remain seated seems really excessive.
#2
Join Date: Feb 2005
Programs: DL DM+5MM, AAGold MM, UA 1K+2MM, BA GGL,LH Senator, SPG Plat, HH Diamond, HY Plat
Posts: 840
Post 9-11, on every US airline, when a pilot comes out of the cockpit, the forward area is blocked off or all passengers are prohibited from approaching.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
#3
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,289
Post 9-11, on every US airline, when a pilot comes out of the cockpit, the forward area is blocked off or all passengers are prohibited from approaching.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
#4
Join Date: Jan 2006
Location: BOS
Posts: 248
Post 9-11, on every US airline, when a pilot comes out of the cockpit, the forward area is blocked off or all passengers are prohibited from approaching.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
While this may seem excessive to some, it is a common sense security measure, so whether you are GS or 1K, it applies to everyone.
#6
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 500
It's a [ridiculous] policy and isn't announced nor stated ahead of time.
Last edited by l etoile; Aug 10, 2012 at 9:04 pm Reason: [ridiculous] word substitution per tos
#7
Suspended
Join Date: Nov 1999
Posts: 24,153
I got in a heated debate with the purser about this while sitting in Business IAH-SJC (Paid) in Feb. I was told it was going to be 5 minutes. After 15 minutes, with no movement in the cockpit door, I stood up to use the lavatories in the rear of the plane, and got yelled at for standing up. Ignored it and navigated the line and the service cart to actually use the restroom.
It's a [ridiculous] policy and isn't announced nor stated ahead of time.
It's a [ridiculous] policy and isn't announced nor stated ahead of time.
why cant I stand up and walk back to coach to use those lavs???
Last edited by l etoile; Aug 10, 2012 at 9:06 pm Reason: Word substitution to comply with tos
#8
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
Hey -- in Texas, when something seems as though it will be beneficial to 'Merica's security, it will be done, and you will gladly sit down and take it.
#10
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 500
It's a shame the airlines continues to live by fear with policies such as this.
#11
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
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Posts: 28,878
CO Policy? F-Class Must Be Seated When Pilot Uses Restroom
Correct that one cannot approach the f/c head if the one of the pilots is using it but wrong that the entire f/c cabin must remain seated. If I need to use the head, I'm gonna go the the business class one (if applicable) or trod down to the village and use the one there-plane and simple.
#12
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Sounds like crew training issue. I was on 4 back-to-back sCO flights last week. On all of them, when a cockpit crew member was out of the cockpit, F pax were simply directed to the Y lavs (2 of them 757's, so not even a real detour).
I hesitate to call things "policies" because a crew member says something. That said, it's worth sending in a note to UA. You will get back gibberish as a response, but they do appear to tally complaints and take broader action when there are lots of them.
I hesitate to call things "policies" because a crew member says something. That said, it's worth sending in a note to UA. You will get back gibberish as a response, but they do appear to tally complaints and take broader action when there are lots of them.
#13
Join Date: Jul 2007
Location: Expat in SIN
Programs: UA Plat, TK Gold, *G
Posts: 1,452
I got in a heated debate with the purser about this while sitting in Business IAH-SJC (Paid) in Feb. I was told it was going to be 5 minutes. After 15 minutes, with no movement in the cockpit door, I stood up to use the lavatories in the rear of the plane, and got yelled at for standing up. Ignored it and navigated the line and the service cart to actually use the restroom.
It's a [ridiculous] policy and isn't announced nor stated ahead of time.
It's a [ridiculous] policy and isn't announced nor stated ahead of time.
Just like pilots, passengers need to tinkle!
I also ignore the fasten seat belts signs and use the bathrooms during flight. Anyone who has flown long haul on a European or Asian carrier, will realize that UA turns on the seat belts signs at the slightest bump and keeps them on for 30min at least!
Last edited by l etoile; Aug 10, 2012 at 9:07 pm Reason: To comply with tos
#14
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Join Date: Jun 2002
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Posts: 10,276
On the other hand, I have flown on SQ, even with moderate turblence, was difficult to walk in the aisle, had to hold on to each seat while walking, still didn't turn on the sign !
#15
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
15min?
Just like pilots, passengers need to tinkle!
I also ignore the fasten seat belts signs and use the bathrooms during flight. Anyone who has flown long haul on a European or Asian carrier, will realize that UA turns on the seat belts signs at the slightest bump and keeps them on for 30min at least!
Just like pilots, passengers need to tinkle!
I also ignore the fasten seat belts signs and use the bathrooms during flight. Anyone who has flown long haul on a European or Asian carrier, will realize that UA turns on the seat belts signs at the slightest bump and keeps them on for 30min at least!