Originally Posted by bmr12 (Post 20326388)

I've got a similar case I'm wondering about for RPU/domestic. I have an upcoming two-segment itinerary with a very long leg XXX-YYY and then a much shorter YYY-ZZZ leg. I called and had the RPU applied only to the longer leg XXX-YYY (where R was 0 at booking) because I did not want to burn it if only YYY-ZZZ (where R was >0 at booking) was going to clear.

Finally R space became available on XXX-YYY. I didn't clear automatically, which is a whole different complaint. I had to call and they cleared the upgrade. The agent was unable to extend the RPU to apply to the YYY-ZZZ connection "because I hadn't applied it that way originally" and it would consume another RPU on that leg. Because my fare class on YYY-ZZZ is fairly low, I don't expect to clear unless I am instrument-supported. Any ideas or experiences besides calling back and pleading my case?

I am reluctant to apply a second RPU and then try to get one of them back after the fact.

Originally Posted by bmr12 (Post 20326388)

.... The agent was unable to extend the RPU to apply to the YYY-ZZZ connection "because I hadn't applied it that way originally" and it would consume another RPU on that leg. ....

Originally Posted by WineCountryUA (Post 20327276)

Call back and get a competent agent. Have done this multiple times (since 3/3 and before).

Originally Posted by pduck01 (Post 20232483)

Has anyone successfully made a same-day or short layover turn NYC-HNL and used only one RPU? If so, please indicate routing and whether an agent or .bomb was used.

Thank you.

Originally Posted by pduck01 (Post 20232483)

Has anyone successfully made a same-day or short layover turn NYC-HNL and used only one RPU? If so, please indicate routing and whether an agent or .bomb was used.

Thank you.

Originally Posted by RandD (Post 20329633)

I plan a MR (LAX-MCO) with short turn around (<1 hr) and I need 2 RPUs to upgrade both legs online. I thought that only 1 RPU is needed for this as well.

Originally Posted by WineCountryUA (Post 20330657)

If the rules are the same as PMUA, a single RPU is good for connecting flight until there is a 4 hour break OR a segment would return you to a previously visited airport.

So AAA-BBB-AAA requires 2 RPU -- in fact any itin returning to the departure city would require 2 RPUs.

BUT LAX-JFK-SFO-LAX with a quick (sub-4 hour) turn, LAX-JFK-SFO would be just 1 RPU. (one can substitute HNL for JFK)

Another situation LAX-XXX-....-SNA could be a single RPU.

Originally Posted by RandD (Post 20334529)

...
Am I correct to say that I can use 1 RPU if my trip is either LAX-AAA-MCO & MCO-LAX or LAX-MCO & MCO-BBB-LAX?

Originally Posted by WineCountryUA (Post 20334585)

the last leg to LAX would require a second RPU since you are returning to a airport from which you departed using the RPU.

You cannot depart and arrive at the same airport using the same RPU. Can not close the circle.

Originally Posted by EmailKid (Post 20334771)

Well, my DFW-IAH-SJU-IAH-DFW seems to call for 2 RPUs. ....

Originally Posted by EmailKid (Post 20334771)

.... I'd be happy to not close the circle and only be upgraded on over water segments, but certainly cannot do it online. ...

Originally Posted by WineCountryUA (Post 20335066)

Not sure I see the beef with this situation.

Originally Posted by pacman777 (Post 20395051)

I'm sure this has been discussed, but haven't had a chance to read all the postings. I booked saver award economy seats to Hawaii for 4 family members, without myself being on the reservation. I was planning to buy myself a ticket later on rather than using points. As a Global Services member, I thought I could then apply my RPUs and GPUs to the award tickets, but was told that I would actually have to be on the reservation with them to make that happen. Also the agent stated that I could not have a revenue ticket mixed with award booking on the same reservation. Can anyone with Global Service experience confirm this? I just ended up booking my family in saver-class business for an additional 20k points each (since it was available). However, I would have liked to have used my RPU/GPU rather than burning miles.

Originally Posted by UTex09 (Post 20412682)

I have a more-than-simple (maybe it is simple for you FTers) upgrade question:

My parents have been generous enough to pay for the flight to OGG via HNL from IAH for my honeymoon. My dad is GS and booked the flight through his MP account. I have my own account that until this year was 1P status. This year I have no status. My Fiance also has no status. They paid for us to be booked into a coach seat, and then is going to be requesting an upgrade for the both of us using GPUs. My question(s) is as follows:

1. Can he request upgrades for us with GPUs despite the fact we are not his designated GS "companion"? The GS desk agent first misunderstood him and said he couldn't use RPU unless he was on the flight (correct) and then said he could use a GPU but seemed unsure. Hopefully he is using RRUs first if he still has them. All he needs to do is book the flights. He doesn't have to fly with you. He "sponsers" you. You don't have to be his GS companion. Just did this twice in the last month.

2. Will we be considered based on my status or his status (as he paid for the tickets) on the upgrade list? I am unsure because I have always booked via my MP account

3. Do GPUs clear before paid/mileage upgrades? The GPUs should clear at time of booking, if there are upgradeable seats available..

4. The flight is June 30, so if he requests the upgrades now, will we not be cleared until T-24? Do GPUs ever clear sooner? Again, book the upgrades now, if there are upgradeable seats available.