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Fare Classes Changed by UA during Ticketing?
Has anyone been in this scenario?
I held a ticket for 24 hrs before purchasing online. I used the 24-hr cash at airport hold. 1 ticket B Fare, V Fare, V Fare. Around 12 hrs later, I completed my purchase online. It took a while to ticket, but finally went through sometime last night. Now, I logged into my account to take advantage of my instant-upgrade. However, all three flights are V fares. The price was the same, but the fare class was not. Bait and switch? What should I do? |
Originally Posted by palmetto86
(Post 18599191)
Has anyone been in this scenario?
I held a ticket for 24 hrs before purchasing online. I used the 24-hr cash at airport hold. 1 ticket B Fare, V Fare, V Fare. Around 12 hrs later, I completed my purchase online. It took a while to ticket, but finally went through sometime last night. Now, I logged into my account to take advantage of my instant-upgrade. However, all three flights are V fares. The price was the same, but the fare class was not. Bait and switch? What should I do? |
I had the same issue (mix of Y and G). Obviously, my fare was a "G" fare, so I didn't push it. The Elite desk and the rate desk both confirmed it was a glitch, as there was no way such a Y fare could've been that cheap.
(EWR-SFO-MRY-LAX-EWR at $258 a/i). |
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