Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Fare Classes Changed by UA during Ticketing?

Fare Classes Changed by UA during Ticketing?

Old May 18, 12, 9:03 am
  #1  
Original Poster
 
Join Date: Nov 2010
Location: DCA/BWI
Programs: WN A+ & CP, AA EXP, UA 1K->2P, Marriott Amb/LT Plat
Posts: 883
Fare Classes Changed by UA during Ticketing?

Has anyone been in this scenario?

I held a ticket for 24 hrs before purchasing online. I used the 24-hr cash at airport hold.

1 ticket B Fare, V Fare, V Fare.

Around 12 hrs later, I completed my purchase online. It took a while to ticket, but finally went through sometime last night. Now, I logged into my account to take advantage of my instant-upgrade. However, all three flights are V fares. The price was the same, but the fare class was not.

Bait and switch? What should I do?
palmetto86 is offline  
Old May 18, 12, 9:20 am
  #2  
 
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Originally Posted by palmetto86 View Post
Has anyone been in this scenario?

I held a ticket for 24 hrs before purchasing online. I used the 24-hr cash at airport hold.

1 ticket B Fare, V Fare, V Fare.

Around 12 hrs later, I completed my purchase online. It took a while to ticket, but finally went through sometime last night. Now, I logged into my account to take advantage of my instant-upgrade. However, all three flights are V fares. The price was the same, but the fare class was not.

Bait and switch? What should I do?
Have you called reservations to ask? Would seem to be the first step before posting on FT...
SEA1K4EVR is offline  
Old May 18, 12, 9:43 am
  #3  
FlyerTalk Evangelist
 
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,441
I had the same issue (mix of Y and G). Obviously, my fare was a "G" fare, so I didn't push it. The Elite desk and the rate desk both confirmed it was a glitch, as there was no way such a Y fare could've been that cheap.

(EWR-SFO-MRY-LAX-EWR at $258 a/i).
aacharya is offline  

Thread Tools
Search this Thread
Search Engine: