:p

No! At the new United, we treat all classes alike! :D

So did Aeroflot and look what happened to them :)

As far as elite boarding goes, they're basically going back to the PMCO protocol.

If I had to venture a guess, I'd say GA's complained that, with the overwhelming workload imposed on them by SHARES, they sought a simplification of the boarding process.

Email: Progress update on our recent systems conversion
 

Mass passenger defection will make their jobs even easier

Mass passenger defecation, not so much

LOL, here we go again.

That said, I give them credit for being forthright anout the continuing problems.

Oh, and for those that don't think our complaining here on FT is being heard - did anyone else get the impression that the e-mail was heavily influenced by the numerous threads of complaint here on FT?

Which means once again, being a 1K is next to useless.

Email: Progress update on our recent systems conversion
 

Is it that the 8 group process isn't rolled out worldwide and that is why they are referring to as "new"?

Or are they really coming back with yet another attempt to prove gutting United's process was stupid?

Mine came in this morning. Not impressed at all. Why should it thke months to fix the 24hr window problem for UGs?

If I could think of a better airline for my schedule, I'd switch. Instead, I'm figuring out how to stay home more and sit on COdbaUA metal less.

Yeah the PMUA GA's are slow learners.

I think it's more likely the change was initiated from the PMCO side, since they weren't familiar with the PMUA zone-style boarding process.

But regardless of that, I think that if you look at how much more work there is in SHARES for GA's vs. the system at PMUA, reducing the boarding process by four groups may be a necessity.

Actually, the PMUA GAs always had more boarding groups (and a more complicated process) than what PMCO FAs are now experiencing, so you're targeting the wrong group.

Taking months to "fix" the upgrade process?
Didn't PMCO have an upgrade process already in place in SHARES?

I flew DCA-IAH last August booked as UA on a CO flight with UAMP in the system. I got upgraded 2 days prior to departure under the UDU, simple and easy. That would have been facilitated through the SHARES system. So it did exist then, why is it such a pain now?

My cynical side says it's just footdragging to either garner ToD $$ (or burn up regional upgrades) to make up for the cost of the switch. Let' face it, there's a ton of 1K's out there now and more people than ever eligible for a free upgrade - and they are not adding seats to First.

PMCO planes had more seats in F than PMUA so TODs, and instruments and YB upgrades trumping 1K's wasn't a big deal. With fewer F seats in 319's and 320's (but E+) it's a huge problem.

Instruments and Y-Up doesn't bother the 1k. TOD does.

^^

Ironically, yesterday I got a targeted promotion from AA telling me that if I fly 12,500 miles on AA from May 1st through July 31st, I'll get DEQM and Plat status, and if I fly 25,000 miles during that period, I'll get ExecPlat. Just as I was geting ready to book 11 flights in May. I was going to split them 60/40 in favor of UA. Now it's going to be 9 flights on AA, and 2 on UA. :D

Funny, in my world, I'm often around people with exactly the opposite problem!