Suffix appeared on UA display of KTN?
Apr 16, 2021, 10:36 am
#1
Original Poster
Join Date: May 2008
Programs: United Silver
Posts: 8
Suffix appeared on UA display of KTN?
First time travelling since pre-COVID. I have been TSA PreCheck for ages, no issues, and renewed last summer. Viewing my United.com reservation today (booked via corporate agent) my KTN displays with a new suffix, of the form AB123CD4E-1LASTNAME
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
Apr 16, 2021, 10:56 am
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
My guess is this is a UA display "feature." The KTN used by TSA is a fixed format. Probably would not worry until T-24 check-in and only follow up if you do not get Pre-Check
Apr 16, 2021, 11:13 am
#3
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 459
First time travelling since pre-COVID. I have been TSA PreCheck for ages, no issues, and renewed last summer. Viewing my United.com reservation today (booked via corporate agent) my KTN displays with a new suffix, of the form AB123CD4E-1LASTNAME
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
Apr 16, 2021, 11:29 am
#4
Join Date: Mar 2015
Location: CLE
Programs: UA:1K 0.81M
Posts: 135
First time travelling since pre-COVID. I have been TSA PreCheck for ages, no issues, and renewed last summer. Viewing my United.com reservation today (booked via corporate agent) my KTN displays with a new suffix, of the form AB123CD4E-1LASTNAME
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
I don't even know if this is a bug or if it's shown this way for a reason. The corporate profile has my plain KTN correct and I have not touched it since pre-COVID. Anything I should be fixing? Leave as is? Thanks.
When I booked some flights back in early March, I did the review your personal info thing. it had my KTN suffix'd like you, plus had MRS50KTHEHARDWAY's e-mail as my primary contact address and some other oddities. When I went back to fix it closer to departure at the end of month, everything was back to the correct values.
MRS50K on the same itinerary had no issues.