April 15th: "The Re-sweep"
#316
Join Date: Jul 2010
Programs: UA
Posts: 257
On 4/15 and the same day of Titanic sinking 100 year anniversary , I still yet see any activities (flights and credit card PQM) on my account. It seems that mileage credit posting issues were put on high priority, but UA still cannot fix it for so long. How sad.
Anybody believe that the new UA is just another Titanic?
I did not travel much during DL and NW were merging, was it also this messy?
Anybody believe that the new UA is just another Titanic?
I did not travel much during DL and NW were merging, was it also this messy?
#317
Join Date: Oct 2011
Location: Nothern NJ
Programs: UA GS, AC Elite, Global Entry
Posts: 204
what fix?
No evidence of re-sweep in my account, still missing flights and inacurrate miles/segments based on fare class. Short approx. 10k premier miles and 6 segments
Last edited by rwsteelers; Apr 15, 2012 at 4:33 pm
#318
Join Date: Aug 2002
Location: MEM
Programs: UA 1K-MM, Bonvoy LT Titanium, Hilton Diamond, Avis something or other
Posts: 436
Ok the new ua is clearly incompetent in several areas where the old ua was comptent. That is too bad but if they are trying, I can allow some time for them to get it together. What really bugs me is that dont apologize. They just keep saying everything is going great. What an insult.
#319
Join Date: Apr 2005
Programs: 1K MMiler, Hertz 5*
Posts: 589
AH, my ANZ flights didn't appear, it's now been 4 weeks. I know UAInsider was interested at one point if Air NZ flts post. Has anybody had any post since 3/3?
#320
Join Date: Jun 2011
Location: San Francisco bay area
Programs: UA *MM, SPG Platinum, SPG Lifetime Gold, UA Global Services, Marriott Gold, Hertz Gold
Posts: 16
love it....)))
Last edited by iluv2fly; Apr 15, 2012 at 6:34 pm Reason: merge
#321
Used to be Sydneysider
Join Date: Jul 2001
Location: CPH
Programs: AS MVP/Gold (and 75K aspirant)
Posts: 2,984
Ok the new ua is clearly incompetent in several areas where the old ua was comptent. That is too bad but if they are trying, I can allow some time for them to get it together. What really bugs me is that dont apologize. They just keep saying everything is going great. What an insult.
#322
Join Date: Jul 2011
Programs: UA 1K, SPG Platinum, Hyatt Diamond, Hilton Platinum, Marriott Platinum
Posts: 568
My account unchanged. Still missing SA segments from Feb. My missing LH seg, also from feb did show up last month but only 50% of miles. The MP rep agreed that was wrong and expected it all to be corrected
In a sweep she thought would happen early April.
In a sweep she thought would happen early April.
#323
Join Date: Oct 2007
Location: ORD
Programs: nobody
Posts: 1,837
So far my account still post incorrectly but it is to my benefit, so I guess I won't complain for now.
#325
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
My account is now showing 350,000 PQM. No GPU's or RPU's yet, though. Other numbers look good though. UA will make a fortune off me buying enough Intl W fares to use all those GPU's.
#326
Join Date: Oct 2006
Location: IAD
Programs: UA 1K 2MM, Hilton Diamond
Posts: 565
The 4/2 segment shows up as:
Air N Zealand 9325JN / United 0259JN
San Francisco-Los Angeles
and it even gave me the 150% PQM bonus for booking in a premium economy fare class. I'm not sure why that surprises me so much.
#327
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
Did the Great "April 15" Solve All Your Problems?
We have been hearing that April 15 would be the great day of UA salvation. Now that it has come upon us, did it take care of all the problems you were waiting to have addressed?
#328
Join Date: Apr 2009
Location: Northern VA
Programs: United 1K
Posts: 63
Well, I just tried to pay for a reservation and the site crashed. My credit card is showing a $1 authorization on the card, and the reservation is on my MP account (with a conf #), but it's showing as not ticketed. On hold now, lot of good that'll do me. Voice recognition misrecognized my confirmation number.
#329
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,506
Based primarily on the reports of others through FT, I have been checking my upcoming reservations and account details about twice a day.
I had a world of problems with reservations (seats changing, extra segments added to res, segments dropped, flight changes, etc.) last April through June. I have (knock on wood) had no problems since late last summer and no issues since March 3. Perhaps my lack of problems is simply karma because of all the issues I had a year ago; I don't know.
I had a world of problems with reservations (seats changing, extra segments added to res, segments dropped, flight changes, etc.) last April through June. I have (knock on wood) had no problems since late last summer and no issues since March 3. Perhaps my lack of problems is simply karma because of all the issues I had a year ago; I don't know.
#330
Join Date: Apr 2012
Location: Cnr of Walk and Don't Walk
Programs: DL DM/MM, Marriott (Plat), Hyatt (Plat), National (Ex. Elite)
Posts: 54
1 step forward and 2 back for Trout.
I gained 1 segment I've been missing, but lost two I've had all along.
Time to give Delta a try?
Trout
I gained 1 segment I've been missing, but lost two I've had all along.
Time to give Delta a try?
Trout