Originally Posted by strongbull1 (Post 33731275)

Its Official now twitter.com/CBP/status/1460345646020501505

U.S. NEXUS/FAST Enrollment Centers to Re-Open November 29

Release Date:
November 15, 2021Washington, D.C. — U.S. Customs and Border Protection is pleased to announce that the NEXUS and U.S./Canada FAST enrollment centers in the United States will reopen on November 29, 2021. It should be noted, however, that the NEXUS and FAST enrollment centers in Canada will continue to be closed until further notice.

Starting today, conditionally approved applicants may schedule interviews at available NEXUS and U.S./Canada FAST enrollment centers in the United States. Appointments must be booked through the Trusted Traveler portal: and will have dates available starting November 29.

Applicants entering the U.S. to complete their interview must meet all applicable travel requirements:

CBP asks all applicants to be patient with the system as there is large backlog of applications to be processed by a limited number of open enrollment centers. In order to prioritize new applicants needing interviews, CBP is asking existing NEXUS and FAST members to refrain from booking an appointment at this time. However, existing members are encouraged to renew their membership before their expiry date on their cards to maintain their membership privileges until able to complete their interviews at a later time.

NEXUS is a program run jointly between the Canada Border Services Agency (CBSA) and Customs and Border Protection. It is designed to speed up border crossings for low-risk, pre-approved travelers into Canada and the United States. FAST is a joint program between the CBSA and CBP that enhances border and trade security while making cross-border commercial shipments simpler and subject to fewer delays.

Interested travelers can apply through the Trusted Traveler Programs website. The non-refundable application fee for a five-year FAST membership is $50 and applications must be submitted online. Once the applicant successfully passes a background check, a CBP officer will conduct an interview with the applicant at select locations in the U.S. to make a final eligibility determination.



U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the management, control and protection of our nation's borders at and between official ports of entry. CBP is charged with securing the borders of the United States while enforcing hundreds of laws and facilitating lawful trade and travel.

Last modified:
November 15, 2021

Originally Posted by SYM (Post 33787792)

Has anyone actually had an enrollment interview? I'm not seeing any posts after Nov 29 that touch on this. I have mine schedules for 12/14, and after multiple cancellations last year, just curious if this actually happening or if we are getting our hopes up just to see them dashed again.

Originally Posted by bertan (Post 33787759)

I managed to get an appointment for early January at Champlain. Do you need an antigen test to cross over for the interview?

Originally Posted by SYM (Post 33787792)

Has anyone actually had an enrollment interview? I'm not seeing any posts after Nov 29 that touch on this. I have mine schedules for 12/14, and after multiple cancellations last year, just curious if this actually happening or if we are getting our hopes up just to see them dashed again.

Originally Posted by SYM (Post 33793126)

I should NOT have posted on this:). Logged in to double-check, and indeed my 12/14 was cancelled - apparently they set the hours too long and then readjusted. Sadly, the next available is another month out.

Originally Posted by oblender (Post 33750534)

The goes system had glitches that allowed appointments to open up at Ft Erie. I called Niagara falls processing centre and the person I spoke with said it was a system glitch and that anyone who had booked will have the appointment cancelled. Some even showed up at the enrolment centre by mistake.

I've been waiting from July 1 2020 when I received conditional approval to schedule a renewal interview. I have booked Niagara Falls for April 30th 2022. This is taking way too long. Originally applied to renew October 19th 2019 and have been waiting since then to renew my Nexus. They seriously need to fix this system. Should not take this long to renew a simple application.

Originally Posted by FriendlySkies (Post 33799359)

I just checked and my January appointment for the Niagara Falls location is still showing as active. I did try to call and verify, though the # listed on the renewal confirmation just rings and rings. About to book flights, so I called Blaine, WA who confirmed it still shows as active. Hopefully any glitches have been resolved.