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-   -   Global Entry Denials and Recourse (https://www.flyertalk.com/forum/trusted-travelers/1664297-global-entry-denials-recourse.html)

gobluetwo Jul 10, 2013 9:20 am


Originally Posted by Ari (Post 21046204)
It seems that people are being denied for no reason at all-- we know this because plenty of these people are approved after an appeal or talking to a supervisor. Personally, I'd file a complaint with the DHS OIG in addition to a FOIA request and an appeal. I'd also file a TRIP application. You might drum up more attention by raising the concern that your interviewer's demeanor changed when he found out you are gay. It probably isn't the reason for your denial, but it might make them look into it faster because it has a discrimination aspect to it.

What's a TRIP application? Familiar with the other acronyms in this thread so far.

14940674 Jul 10, 2013 9:26 am


Originally Posted by gobluetwo (Post 21072744)
What's a TRIP application? Familiar with the other acronyms in this thread so far.

DHS Traveler Redress Inquiry Program

Thomps000 Jul 10, 2013 9:57 am

Sorry to hear about all this. While a lot of other people have stated that the CPB is not going to dismiss you based on your sexual orientation, that doesn't mean the interviewer didn't. While we live in a free country, people often abuse their power to align with their personal views and while I'm saying that is what the agent did, it certainly sounds like a possibility.

I went to DTW for mine and the agent was extremely nice and helpful and the interview took all of 5 minutes. Hopefully you find out what happened that caused the denial, and hopefully it is soon. Very curious myself.

drewguy Jul 11, 2013 12:12 pm


Originally Posted by Eric Westby (Post 21035865)
As I mentioned earlier in the thread, they asked my fiancé's name and DOB after my interview so they could "flag his application." At the time I didn't know what to make of it, thought maybe they were being helpful. In hindsight, I suppose it was so they could deny him too. Still seems odd that they'd be so blatant about it, yet be unwilling to tell us why we were denied.

A thought occurred to me - perhaps there is something in your fiance's background that is creating the problem. When you confirmed your relationship to him that created problems for you.

Despite his various past good deeds, perhaps there is some event or other issue in his background--maybe significant or maybe not--that led them to consider your connection to him to make you something other than low risk. Of course, whatever it is he may not be telling you for some reason.

I don't mean to be suggesting anything nefarious about him, or anything bad about your relationship, but I suspect there are many people who may not tell their partners/spouses about various life events that may be embarrassing or perhaps worse if they happened before they met.

RandomBaritone Jul 11, 2013 12:20 pm


Originally Posted by drewguy (Post 21079853)
A thought occurred to me - perhaps there is something in your fiance's background that is creating the problem. When you confirmed your relationship to him that created problems for you.

Haha, no, he's not that good a liar. ;) And in fact the timeline supports the opposite conclusion; in hindsight, my interview was longer and more intensive than anyone else's present, even though CBP didn't yet have any inkling that I was connected with Kevin. It would appear that I was predestined to be rejected.

I think if anything I sullied him, not the other way around.

TomBrady Jul 13, 2013 12:33 pm


Originally Posted by Ready2Go (Post 20795468)
They ask for five years of travel history. Have you really only been outside the U.S., Canada and Mexico once in the last five years? That would certainly make yours a very unusual GE application.


When I applied for GE I had no international travel for the previous 5 years.

Often1 Jul 13, 2013 2:36 pm


Originally Posted by TomBrady (Post 21090691)
When I applied for GE I had no international travel for the previous 5 years.

It's not even remotely odd. There are many people who have applied for GE so that they can use it solely for pre-check on domestic travel. There are many companies which, in fact, reimbursed employees for GE fees for exactly this purpose.

mre5765 Jul 14, 2013 8:27 am


Originally Posted by lovely15 (Post 21062755)




I had the opposite experience.

"Didn't you go to Canada a few years ago?"

"Oops, yeah, I did."



Why "oops"?

As I recall, the GE application both explicitly says that Canada and Mexico are not to be listed, and makes it impossible to list Canada and Mexico.

During my GE interrogation, I too was asked why I had not listed Canada and Mexico and rather than apologizing, I pointed out the CBP officer's mistake.

Ari Jul 14, 2013 1:57 pm


Originally Posted by mre5765 (Post 21094280)
Why "oops"?

As I recall, the GE application both explicitly says that Canada and Mexico are not to be listed, and makes it impossible to list Canada and Mexico.

Yes, that.

PainCorp Jul 14, 2013 2:08 pm


Originally Posted by TomBrady (Post 21090691)
When I applied for GE I had no international travel for the previous 5 years.

I haven't had any, and I got mine as a pro-active measure for work since we tend to travel internationally for several weeks at a time every month and a half.

TomBrady Jul 16, 2013 1:12 pm


Originally Posted by PainCorp (Post 21095598)
I haven't had any, and I got mine as a pro-active measure for work since we tend to travel internationally for several weeks at a time every month and a half.

I got mine for pre-check an dsince i work for a global company i figured at somepoint i'd go overseas. However as soon as I got GE i went to Canada 3 times so I got nexus too. wish I would have done it the other way around and saved money.


also pre-check is the real benefit for us mostly domestic travlers.

RandomBaritone Jul 16, 2013 1:24 pm


Originally Posted by TomBrady (Post 21107642)
also pre-check is the real benefit for us mostly domestic travlers.

Pre-check qualification was certainly 95% of the reason I applied. I never dreamed I'd be rejected.

In fact I hold out hope that, even if CBP wants to rummage through my bags when I return from my infrequent trips abroad -- which they're welcome to do! -- I'll eventually qualify for TSA Pre-Check once they make it a standalone program. I may look sketchy when it comes to Customs, but ain't no way in heaven or hell they could think I'm a risk to safety.

RandomBaritone Jul 19, 2013 4:06 pm

And as if on cue, three days after I wrote that last post, TSA announced today that they're making Pre-check a standalone program! I'll be first in line. :)

http://www.tsa.gov/press/releases/20...tsa-precheck-0

abaheti Jul 19, 2013 6:38 pm

I hope you continue on with trying to get GE, and to understand what happened. For all you know, the same criteria will ding you again -- or your GE denial will count against you when you aplly for Pre. "Question 24: Have you ever been denied application for a trusted traveler program? If so, why?" :-)

RandomBaritone Jul 19, 2013 8:26 pm


Originally Posted by abaheti (Post 21127203)
I hope you continue on with trying to get GE, and to understand what happened. For all you know, the same criteria will ding you again -- or your GE denial will count against you when you aplly for Pre. "Question 24: Have you ever been denied application for a trusted traveler program? If so, why?" :-)

Ha! Nah, aside from my ombudsman request I'm through. It really was Pre-check I was after.

I'm already a member of Clear, and that involves a background check, so I can't imagine I'd be denied for Pre-check. As I said earlier in the thread, it's one thing for CBP to worry that I might try and sneak something through customs, but no one with my credit score is going to be mistaken for a shoe bomber.


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